Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 18013034
Rated 3 out of 5
by Firefox user 18013034, 3 years agoLove the idea. Currently very buggy.
80% of the time outofill on existing logins does not work.
I do not want to import from outher sources, to prevent importing old accounts with invalid pw data.
So want to organically fill it upon time once I login to certain pages. But exactly this is not working because the ProtonPass dialog does either not show up at all on the login screen, or its not possible to fill in all information.
Reddit for example. Dialog did not even show up.
80% of the time outofill on existing logins does not work.
I do not want to import from outher sources, to prevent importing old accounts with invalid pw data.
So want to organically fill it upon time once I login to certain pages. But exactly this is not working because the ProtonPass dialog does either not show up at all on the login screen, or its not possible to fill in all information.
Reddit for example. Dialog did not even show up.
Developer response
posted 3 years agoThank you for your review! We're working on improving the auto-fill for all websites. Auto-fill may also work on one OS version, but not on another.
Feel free to contact us at pass@protonme.zendesk.com with more details about your device model, app version, and which exact websites/apps don't work, so we can document your report for our devs to take under advisement.
Feel free to contact us at pass@protonme.zendesk.com with more details about your device model, app version, and which exact websites/apps don't work, so we can document your report for our devs to take under advisement.
3,365 reviews
- Rated 5 out of 5by kel, 3 hours ago
- Rated 2 out of 5by Firefox user 14019884, 5 hours agoExcellent, but very worrying. The extensions, I don't know if due to updates or something else, lose their blocking configuration and suddenly have open access. This is recurring, in several browsers I use, it's not a specific issue, or the browser, or whatever.
----
Excelente, mas muito preocupante. As extensões, não sei se por atualizações ou por nada, perdem a configuração de bloqueio e ficam com acesso livre, de repente. Isso é recorrente, em vários browsers que utilizo, não é questão pontual, ou do browser, ou sei lá.
----- - Rated 5 out of 5by Firefox user 18880774, 7 hours agoThis app is really good one. I never used password managers before. I use it because i really trust Proton!
Thanks you a lot! - Rated 4 out of 5by Firefox user 13869688, 7 hours agoA lot of times PP suggests to fill a password form with a new random password, although an account exists (extension icon even shows "1"). Also TOTP is regularly not copied to clipboard and most sites will not be recognized by automatic TOTP fill in feature.. PP still has a long way to go
Developer response
posted 6 hours agoThanks for your detailed feedback. Could you report these issues via the "Feedback" option in Proton Pass or our support form, including the affected websites if possible? This will help us investigate the password suggestion and TOTP autofill behavior. - Rated 5 out of 5by Yushtiy, 8 hours ago
- Rated 5 out of 5by Firefox user 20076148, 8 hours agoIncredibile, gratis, e utilissimo, consiglio vivamente (e non sono un bot ahah)
- Rated 5 out of 5by Firefox user 15626081, 13 hours ago
- Rated 5 out of 5by Just Helpful, a day ago
- Rated 4 out of 5by Firefox user 20073229, 2 days ago
- Rated 5 out of 5by JimandLorene, 2 days ago
- Rated 5 out of 5by Firefox user 20071789, 3 days ago
- Rated 1 out of 5by DL, 3 days agoDespite having connected a password with a website, it's not offering to autocomplete the information into the form. Very frustrating.
Developer response
posted 3 days agoHi. Sorry to hear that. We're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us by editing your review or by contacting us at https://proton.me/support/contact, and we'll note your feedback for future improvements. - Rated 5 out of 5by variety561, 3 days ago
- Rated 5 out of 5by Dom, 3 days ago
- Rated 5 out of 5by Delta, 3 days ago
- Rated 5 out of 5by Leo, 4 days agoIt's perfection. What else can I say? it's reliable, simple to use and it offers a good amount of options in the ree version. The pro version does feels like a pro version since it offers extra features that are way useful for everyday tasks and reminders. Plus the Alias mails works like a charm
- Rated 5 out of 5by Firefox user 20068929, 4 days agoProton Pass is so much better than LastPass, it's laughable. We're really enjoying the improved functionality, the far better aesthetics, and peace of mind. An elegant solution for a crappy problem.
- Rated 5 out of 5by Matheus Massula, 4 days agoGreat app, give me access from everywhere and is simple to use.
- Rated 5 out of 5by Oliver, 4 days ago
- Rated 5 out of 5by Firefox user 20066589, 5 days agoGreat and Easy To Use , Has A lot of nice features and Very Worth a "a bang for your buck"
- Rated 5 out of 5by Piroxenio, 6 days ago
- Rated 3 out of 5by Firefox user 18612415, 6 days agoI really think in 2026 there should be a keyboard shortcut to autofill a username and password (like bitwarden's command+shift+L). it's the most frustrating part. I also miss the folder structure from Bitwarden (but this might just be something I'm used to)
Developer response
posted 5 days agoThank you for the review. We've taken note of your feedback regarding folders for future consideration. Keyboard shortcuts, on the other hand, are already available. Navigate to the extension's burger menu ☰ → Settings → General → scroll down to "Keyboard shortcuts". - Rated 5 out of 5by 4ti11a.tr, 6 days ago