Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 17981312
Rated 1 out of 5
by Firefox user 17981312, 2 years agoCurrent the Proton Password Manager is breaking Firefox. I first became of the issue when a web editor stopped loading on one of my computers that has Proton Password Manager installed. After accessing the same page on two different browsers successfully, I "refreshed" and reset Mozilla Firefox and I was able to access the Web Editor. Then I re-installed Proton Password Manager because I put all my important passwords in and the Web editor immediately stopped functioning. I
Furthermore, the page I had open to Proton.me broke as well. Deleting the Proton Password Manager resolved access to the Proton site, but darn if my twelve sentence passphrase isn't locked down on a GDrive behind one of those passwords I can't get at quickly.
This one incident kills the value since I will be manually resetting passwords. While I can't blame Proton for my not printing the pass phrase, having it is useless if the plugin doesn't work on a major browser like Firefox.
Right now I'd give this ZERO stars since even if they fix in today, I will have wasted more time than the plugin is worth cleaning up after trusting it.
Paid User
June 20-24 - STILL NOT READY FOR PRIME TIME!
As a Firefox extension, this is pretty much a mess. What is simple to do is a pain in the butt to undo.
Proton Pass was loading a different site's login (D'Addario) whenever I logged into my health care company. At the time I didn't have the health care company set up, so I told Proton to stop loading passwords for my health care.
Well now that I have finalized my health care login, darn if there is no clear path to clearing whatever Proton switch was sent to stop the silly app from trying to use the Guitar string website's login info.
Oh yeah, password changes? Don't do it until you have backed up everything, gone to church and had all your shots. Don't take my word for it, check the net, the level of pain this plugin can cause is extreme.
Spend more time reading the one and two star reviews for the real deal. I read the rosy ones and paid for this not ready for prime time plugin.
Furthermore, the page I had open to Proton.me broke as well. Deleting the Proton Password Manager resolved access to the Proton site, but darn if my twelve sentence passphrase isn't locked down on a GDrive behind one of those passwords I can't get at quickly.
This one incident kills the value since I will be manually resetting passwords. While I can't blame Proton for my not printing the pass phrase, having it is useless if the plugin doesn't work on a major browser like Firefox.
Right now I'd give this ZERO stars since even if they fix in today, I will have wasted more time than the plugin is worth cleaning up after trusting it.
Paid User
June 20-24 - STILL NOT READY FOR PRIME TIME!
As a Firefox extension, this is pretty much a mess. What is simple to do is a pain in the butt to undo.
Proton Pass was loading a different site's login (D'Addario) whenever I logged into my health care company. At the time I didn't have the health care company set up, so I told Proton to stop loading passwords for my health care.
Well now that I have finalized my health care login, darn if there is no clear path to clearing whatever Proton switch was sent to stop the silly app from trying to use the Guitar string website's login info.
Oh yeah, password changes? Don't do it until you have backed up everything, gone to church and had all your shots. Don't take my word for it, check the net, the level of pain this plugin can cause is extreme.
Spend more time reading the one and two star reviews for the real deal. I read the rosy ones and paid for this not ready for prime time plugin.
Developer response
posted 2 years agoHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further.
3,339 reviews
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- Rated 5 out of 5by FrankO3, 5 days agoNot sure what I'd do without Proton. In my opinion, they are the most streamlined and beginner friendly provider for consumer info-sec and privacy. Their entire suite is free to use including VPN, Pass manager, email and calendar if you don't want the extras involved.
Proton is an extra step for those looking for advanced protection while being unfamiliar with cyber security. Their help in securing data, accounts and anonymity from malicious attacks gives added peace of mind without any additional cost to the user.
TL;DR Proton is the GOAT! - Rated 4 out of 5by Marcus1Pierce, 5 days agoThe extension works great and is very easy to use. However, on some websites, the Proton Pass icon doesn't appear on the login fields, making autofill less convenient. Overall, it's a great password manager.
Developer response
posted 5 days agoThank you for the review. We're working on improving the autofill for all web services reported by our community. Therefore, feel free to flag any problematic websites to us at https://proton.me/support/contact so we can note your feedback for future improvement. - Rated 5 out of 5by Firefox user 20050545, 6 days ago
- Rated 1 out of 5by apk, 6 days agoAs a rule, I always give 1 star to all apps that ask me for reviews.
Developer response
posted 5 days agoSorry to hear that. We've taken note of your feedback. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know at https://proton.me/support/contact. - Rated 5 out of 5by Firefox user 20033660, 6 days ago
- Rated 5 out of 5by Firefox user 15018112, 6 days ago