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Reviews for Proton Pass

Proton Pass by Proton

4.8 Stars out of 5
5
2,769
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50
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34
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Review by Firefox user 18055072
by Firefox user 18055072, 2 years ago
bad service

I find the program friendly and good until my account was blocked for some unknown reason after I had set up email. Support did not clearly tell me that I only received all kinds of links, which is a pity because otherwise it is good.

Developer response

posted 2 years ago
Hi there, we're sorry to hear about this.

Please note that accounts are only disabled if they have been used for something that goes against our Terms of use: https://proton.me/legal/terms. Rarely, our anti-abuse system can disable an account in error, i.e. a false positive, but you can always contact us for an appeal. Our anti-abuse team carefully reviews each appeal, and makes decisions on a case-by-case basis. If you did nothing wrong, we will re-enable your account: https://proton.me/support/account-disabled.

Please feel free to edit your review and share your ticket numbers with us so we can investigate on our end and help you to the fullest extent.
3,160 reviews