Reviews for Proton Pass
Proton Pass by Proton
Review by Tolga Y.
Rated 5 out of 5
by Tolga Y., 2 years ago04.11.2024
This is an update to my review dated 28.09.2024 (Please see it below together with the developer's response):
After I wrote the below review at 28.09.2024, Proton's team contacted me and required detailed information about the bug. I provided all that I know. They were so helpful and kept contact with me. Finally the problem is totally solved. I thank the Proton for being a customer-centric organization. I, of course, keep using all Proton products and raise my rating to 5 stars.
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28.09.2024
MY REVIEW:
I pay for Proton services. However, the proton pass extension for Firefox terribly keeps logging out itself and when I try to re-sign in, it is impossible to sign in. I use Firefox 128-esr on Debian 12.7 Stable and this is the stable version. The only reason I give 3 star is that the other services of Proton is OK.
DEVELOPER RESPONSE:
Sorry to hear that. Could you share more details about the issue? What version of the Proton VPN extension, as well as your browser, do you currently have installed? Are you using any other extensions for privacy/security reasons? Contact us using the 'Feedback & Help' option with more details so we can investigate further. In the process, send us your app logs which you can find by navigating to the Proton Pass extension Settings → General, then scroll down to Application logs.
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This is an update to my review dated 28.09.2024 (Please see it below together with the developer's response):
After I wrote the below review at 28.09.2024, Proton's team contacted me and required detailed information about the bug. I provided all that I know. They were so helpful and kept contact with me. Finally the problem is totally solved. I thank the Proton for being a customer-centric organization. I, of course, keep using all Proton products and raise my rating to 5 stars.
=======
28.09.2024
MY REVIEW:
I pay for Proton services. However, the proton pass extension for Firefox terribly keeps logging out itself and when I try to re-sign in, it is impossible to sign in. I use Firefox 128-esr on Debian 12.7 Stable and this is the stable version. The only reason I give 3 star is that the other services of Proton is OK.
DEVELOPER RESPONSE:
Sorry to hear that. Could you share more details about the issue? What version of the Proton VPN extension, as well as your browser, do you currently have installed? Are you using any other extensions for privacy/security reasons? Contact us using the 'Feedback & Help' option with more details so we can investigate further. In the process, send us your app logs which you can find by navigating to the Proton Pass extension Settings → General, then scroll down to Application logs.
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3,537 reviews
- Rated 5 out of 5by nono, 4 hours ago
- Rated 5 out of 5by Harry Elmokyan, 2 days agoIt's been a great experience on Firefox for over a year now. Very satisfied.
- Rated 5 out of 5by TOTGB, 2 days agoThe best password manager ever. No problems at all. Always there for me when I need it. A premium subscription makes this experience worthwhile.
Best feature yet : TOTP authenticator app functionality right inside proton pass. Keep up the good work 👍 - Rated 5 out of 5by null, 2 days ago
- Rated 5 out of 5by gnaanaa, 2 days ago
- Rated 5 out of 5by Firefox user 12552055, 3 days ago
- Rated 1 out of 5by Firefox user 20181261, 3 days agoHad to give a 1 star because while trying to login dueing a time sensitive task, it kept distracting me with this "Rate Us" banner. This is a paid product. It should NOT be adding distractions like this day to day.
Developer response
posted 4 hours agoThank you for your feedback. We apologize for any inconvenience this has caused you! - Rated 5 out of 5by Firefox user 20180646, 3 days ago
- Rated 5 out of 5by Dimitris, 3 days ago
- Rated 5 out of 5by Krzysiek, 3 days ago
- Rated 5 out of 5by zaki, 3 days agoi have been using proton services for a while now and it is amazing for the free versions which are so generous and i cant imagine how good their ecosystem would be with the ultimate subscription,thank you
- Rated 5 out of 5by Firefox user 15916272, 4 days agoProton Pass with password generation, storage, e-mail aliases with passmail is the safest way to manage accounts in 2026. This add-on is great and far enough for basic accounts security.
- Rated 4 out of 5by Firefox user 19701408, 4 days ago
- Rated 5 out of 5by Firefox user 20177327, 4 days agoI like the extension and it's UI, but think it's more useful for paid users. the free tier feels limited
- Rated 5 out of 5by Firefox user 20176477, 5 days ago
- Rated 5 out of 5by Fryad, 5 days ago
- Rated 5 out of 5by genesis, 5 days ago
- Rated 5 out of 5by KL, 5 days agoGreat to have passwords in the browser
I have one feature to request - I want to use keyboard shortcuts to sort or filter creds for the same domain (ie. Gmail, FB, Microsoft) - don't make me scroll
There's one key quirk with this extension though - proton servers are blocked by some enterprise firewall default blacklists (ie. PaloAlto) - makes this extension offline when I'm at work
Might be worth using a Proton using a proxy or having a chat with Palo Alto
The offline behaviour has improved, but needing my password when it's offline for a day (even 10 seconds) seems over the top
Also:
Generally works well with detecting username/email password fields - can be hit and miss though - Rated 5 out of 5by Firefox user 20173785, 6 days ago
- Rated 5 out of 5by Chris K., 6 days ago
- Rated 4 out of 5by Likhon, 6 days ago
- Rated 5 out of 5by Eki Ren, 7 days ago