Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Review by Firefox user 19214598
Rated 4 out of 5
by Firefox user 19214598, a year agoUPDATE 2026-09-07: Still a solid 4 stars. It would be 5 stars except that I regularly need to reboot the extension. This week I had to reboot the whole browser. When I contacted support as instructed in the reply below, they were dismissive and didn't try to get to the bottom of the issue.
ORIGINAL REVIEW: I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)
ORIGINAL REVIEW: I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)
Developer response
posted a year agoThank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.