Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password Devs
Response by 1Password
Developer response
posted 7 years agoThank you for sharing! I’m happy to address the issues you mentioned.
1. I appreciate this feedback. The Ctrl+Period shortcut does open the 1Password X pop-up, but I agree that it’d be nice to have the ability to unlock 1Password X directly from the inline menu.
2. It sounds like you’re wanting to use Firefox’s autofill feature as well as 1Password. They can interfere, but we do have a way to disable the 1Password X inline menu if you’d prefer. To do so, turn off the “offer to fill and save passwords” option on the 1Password X settings page.
3. I haven’t heard of any reports of this, so I’d love to know when/where that happens. Do you experience it only on a certain website or does it happen on all sites? Please let us know at support+x@1password.com.
4. This request is on our radar, although determining whether a user has successfully signed into a site has given us some trouble in the past. In the end, we took the most reliable approach to save a Login before moving on to the next page. Not only that, but we need to capture the credentials on the page before moving onto the next, and if we don’t offer to save until moving onto the next page, those credentials need to be stored somewhere. I wouldn’t agree that’s the most secure option, but it’s something we’ll keep in mind as we build future versions of 1Password.
5. We do offer a full-featured password generator within the 1Password X pop-up. To get there, you’ll want to click the + button then click Password Generator. Here’s a video that shows how to access it: https://s3.amazonaws.com/com-agilebits-users/kaitlyn/password_generator.mp4
These are fantastic pieces of feedback, so I’m really glad you shared them. If there’s anything else we can help you with, please don’t hesitate to reach out via email.
1. I appreciate this feedback. The Ctrl+Period shortcut does open the 1Password X pop-up, but I agree that it’d be nice to have the ability to unlock 1Password X directly from the inline menu.
2. It sounds like you’re wanting to use Firefox’s autofill feature as well as 1Password. They can interfere, but we do have a way to disable the 1Password X inline menu if you’d prefer. To do so, turn off the “offer to fill and save passwords” option on the 1Password X settings page.
3. I haven’t heard of any reports of this, so I’d love to know when/where that happens. Do you experience it only on a certain website or does it happen on all sites? Please let us know at support+x@1password.com.
4. This request is on our radar, although determining whether a user has successfully signed into a site has given us some trouble in the past. In the end, we took the most reliable approach to save a Login before moving on to the next page. Not only that, but we need to capture the credentials on the page before moving onto the next, and if we don’t offer to save until moving onto the next page, those credentials need to be stored somewhere. I wouldn’t agree that’s the most secure option, but it’s something we’ll keep in mind as we build future versions of 1Password.
5. We do offer a full-featured password generator within the 1Password X pop-up. To get there, you’ll want to click the + button then click Password Generator. Here’s a video that shows how to access it: https://s3.amazonaws.com/com-agilebits-users/kaitlyn/password_generator.mp4
These are fantastic pieces of feedback, so I’m really glad you shared them. If there’s anything else we can help you with, please don’t hesitate to reach out via email.
1,790 reviews
- Rated 2 out of 5by dan, 10 days ago
- Rated 5 out of 5by Firefox user 20038309, 12 days agoAmazing! Works great and I never have any issues. I'm so glad I switched over from Lastpass. And they had a super easy migration which let me copy over all of my passwords from Lastpass in one click, highly recommend!
- Rated 5 out of 5by manos34, a month ago
- Rated 5 out of 5by manos34, a month ago
- Rated 5 out of 5by Firefox user 19943156, 2 months ago
- Rated 5 out of 5by theBEERDSMAN, 3 months ago
- Rated 5 out of 5by Joshua, 3 months agoThis is an awesome plugin, shame about how slow Mozilla is with adding new versions.
At the time of writing this, I can only get version 8.12.4 and 1Password have already released 8.12.12 two weeks ago. The version Mozilla have is close to 3 months old.... - Rated 2 out of 5by Christopher, 3 months ago
- Rated 1 out of 5by Firefox user 13261523, 4 months ago1Password does several things well, especially in Google Chrome. However, in Firefox, the 1Password experience is genuinely problematic and highly unreliable.
The most serious issue is that it does not work properly with HTTP Basic Authentication pop-up login windows. In Firefox, I often have to click multiple times and even navigate back in the browser before eventually receiving a different error message, after which the login may finally work. This issue does not occur in Google Chrome.
This has been going on for months. I pay for an expensive subscription, but I do not expect to renew it unless this problem is properly resolved. For my work, I use a very large number of HTTP Basic Authentication links with login pop-ups, and this simply has to function correctly. At the moment, I am forced to click repeatedly or switch to Google Chrome just to get basic functionality.
Support from 1Password has also been extremely slow. It often takes several days to receive a response, which is very disappointing.
My subscription runs until November 2026, but I am already considering alternatives. That is unfortunate, because 1Password does many things very well. However, when it comes to Firefox, the overall experience has been a major disappointment. Judging by the large number of negative comments here, I am clearly not the only one experiencing this.
Sidenote: also the 1Password application for Android phone has issues; it reports 9 out of 10 times, that it has no connection, so all passwords I am adding, do not show up on my desktop. #fail #1password - Rated 1 out of 5by Firefox user 19822537, 4 months agoThe plugin is significantly slowing my browser, tested my suspicions on a browser benchmark site and speed score went from 8 with the plugin on and 30 with it disabled (nothing else changed)
- Rated 1 out of 5by aaFn, 4 months agoCrap application, intrusive, pop ups all the time. Obscure ways to configure, tries to be "intelligent" but of course is not and then hides its internal "guessed" configuration, much less flexible and customizable than Keepass.
When imposed by companies, have to use it, else avoid like hell ! (and do not use it for personal side, your data is on a cloud and a company which is not trustable !) - Rated 1 out of 5by Firefox user 5951631, 5 months agoIf you already have 1password account, that has some kind of order, this extension will ruin the order you created by duplicating records you created with records called "Sign in" or something.
- Rated 4 out of 5by Garett, 5 months agoWorks well for the most part, but it can get annoying when I don't want to save a particular account used for log-ins. The pop-up should have a "No, and don't ask me again" option so that it doesn't come up every time.
- Rated 5 out of 5by Firefox user 19433288, 5 months ago
- Rated 3 out of 5by Liang, 5 months agoIt works but introduces severe performance degradation, you can prove this by going on browserbench and running the test with it disabled and compare
- Rated 1 out of 5by syldub, 6 months agoNul. Intrusif au possible. Je dois utiliser 1Password car mon entreprise l'impose... mais KeePass est largement plus adapté. On a sans arrêt des popup au cours de la navigation. Dommage, les options qui auraient pu être intéressantes pour être moins pollué ne sont pas paramétrables. Insupportable. Désinstallé direct.
- Rated 4 out of 5by Firefox user 19025062, 6 months agodescent add-on. Please add a mobile compatible version!
- Rated 4 out of 5by mokidokie, 6 months agoI've used this for years with no problems, but recently (within the last few months) it's been hyper-aggressive with the pop-up prompts - even when not signed in. Click out of it and immediately it comes back when you focus on the next field on the same page. It's gotten so bad I've had to disable the extension until the time i actually need it, and then once i'm done i have to disable it again. Not sure what the heck they changed on the back end but it needs to stop.
- Rated 5 out of 5by Tracy, 6 months ago