Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 18330609
Rated 5 out of 5
by Firefox user 18330609, 2 years agoHello,
All in all, I'm very pleased with this practical, easy-to-use add-on.
But, as of today I can no longer connect to my eBay account unless I deactivate Proton Pass in Firefox.
- If Proton Pass is activated: ebay asks for my username but does not ask for my password. So I can't access my eBay account,
- If I deactivate Proton Pass: eBay reverts to normal behavior and asks me to enter my username and password. I can then access my eBay account.
I'm having a similar problem with the Peerberry site: the connection works fine, but I have to disable Proton Pass (in Firefox) to access the "Logout" button and be able to leave my account. If Proton Pass is enabled, I get a blank page when I want to log out of Peerberry.
Thanks in advance for a quick fix.
Best regards.
A Proton Unlimited customer.
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On 20/03/2024, following the response from the Mozilla team:
Hello and thank you for your reply,
On the advice of the Proton team support, I had uninstalled and reinstalled Proton Pass two days ago in order to go back to version 1.14.1, which allowed me to wait for the hotfix.
Today, my Firefox browser has automatically updated Proton Pass to 1.15.1 and everything is working normally as far as I'm concerned.
Thank you for following up my request.
All the best to the Mozilla team.
All in all, I'm very pleased with this practical, easy-to-use add-on.
But, as of today I can no longer connect to my eBay account unless I deactivate Proton Pass in Firefox.
- If Proton Pass is activated: ebay asks for my username but does not ask for my password. So I can't access my eBay account,
- If I deactivate Proton Pass: eBay reverts to normal behavior and asks me to enter my username and password. I can then access my eBay account.
I'm having a similar problem with the Peerberry site: the connection works fine, but I have to disable Proton Pass (in Firefox) to access the "Logout" button and be able to leave my account. If Proton Pass is enabled, I get a blank page when I want to log out of Peerberry.
Thanks in advance for a quick fix.
Best regards.
A Proton Unlimited customer.
------------------------------------------------------------------
On 20/03/2024, following the response from the Mozilla team:
Hello and thank you for your reply,
On the advice of the Proton team support, I had uninstalled and reinstalled Proton Pass two days ago in order to go back to version 1.14.1, which allowed me to wait for the hotfix.
Today, my Firefox browser has automatically updated Proton Pass to 1.15.1 and everything is working normally as far as I'm concerned.
Thank you for following up my request.
All the best to the Mozilla team.
Developer response
posted 2 years agoHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further.
2,713 reviews
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- Rated 5 out of 5by Firefox user 19637566, 2 days ago
- Rated 5 out of 5by ReindeerZ, 2 days ago
- Rated 5 out of 5by Firefox user 15280765, 2 days ago
- Rated 5 out of 5by Firefox user 19634737, 3 days ago
Developer response
posted 3 days agoThat doesn't sound right. Can you try signing up for an account at https://account.proton.me? You can also try an alternative browser. If you're still not able to sign up, contact us at https://proton.me/support-contact so we can help.- Rated 5 out of 5by Dee, 4 days ago
- Rated 5 out of 5by Nightmare, 5 days ago
- Rated 5 out of 5by Erid, 5 days ago
- Rated 5 out of 5by ALEXENDROS, 6 days ago
- Rated 5 out of 5by pagin, 6 days agoExcellent extension! I have the family plan for Proton Pass only and after having tried some password managers, I think I have found my home. A great development is to now also have Proton Authenticator for one-time code generation, so that two-factor authentication actually stays two-factor (which it isn't if one-time password generation and passwords are handled by the same application with the same login procedures).
Great synchronisation with the Android app as well as in other browsers than Firefox, possibility to organise passwords, a shared vault in the family plan, and all end-to-end encrypted and independent from big tech - an essential extension. - Rated 5 out of 5by Firefox user 19630132, 6 days ago
- Rated 1 out of 5by noone, 6 days agokeeps proposing me 4 character "passwords" and does not let me set different preferences for newly generated passwords, nor does it remember the settings used the last time. so i ALWAYS have to manually increase the size, chose words instead of fully random
Developer response
posted 5 days agoThat doesn't sound right. Please cotnact us at https://proton.me/support-contact so we can look into this. - Rated 5 out of 5by GuiilG, 7 days ago
- Rated 5 out of 5by António Braz, 7 days ago
- Rated 5 out of 5by ChaccO., 8 days ago
- Rated 5 out of 5by Firefox user 19626424, 8 days ago
- Rated 5 out of 5by BeefyAndTheDucks, 8 days ago
- Rated 5 out of 5by Firefox user 19625508, 9 days ago
- Rated 5 out of 5by Firefox user 19625457, 9 days ago
- Rated 5 out of 5by Firefox user 17958928, 9 days ago
- Rated 5 out of 5by Firefox user 19624791, 9 days ago