Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 18055072
Rated 2 out of 5
by Firefox user 18055072, 2 years agobad service
I find the program friendly and good until my account was blocked for some unknown reason after I had set up email. Support did not clearly tell me that I only received all kinds of links, which is a pity because otherwise it is good.
I find the program friendly and good until my account was blocked for some unknown reason after I had set up email. Support did not clearly tell me that I only received all kinds of links, which is a pity because otherwise it is good.
Developer response
posted 2 years agoHi there, we're sorry to hear about this.
Please note that accounts are only disabled if they have been used for something that goes against our Terms of use: https://proton.me/legal/terms. Rarely, our anti-abuse system can disable an account in error, i.e. a false positive, but you can always contact us for an appeal. Our anti-abuse team carefully reviews each appeal, and makes decisions on a case-by-case basis. If you did nothing wrong, we will re-enable your account: https://proton.me/support/account-disabled.
Please feel free to edit your review and share your ticket numbers with us so we can investigate on our end and help you to the fullest extent.
Please note that accounts are only disabled if they have been used for something that goes against our Terms of use: https://proton.me/legal/terms. Rarely, our anti-abuse system can disable an account in error, i.e. a false positive, but you can always contact us for an appeal. Our anti-abuse team carefully reviews each appeal, and makes decisions on a case-by-case basis. If you did nothing wrong, we will re-enable your account: https://proton.me/support/account-disabled.
Please feel free to edit your review and share your ticket numbers with us so we can investigate on our end and help you to the fullest extent.
2,701 reviews
- Rated 5 out of 5by António Braz, 5 minutes ago
- Rated 5 out of 5by ChaccO., an hour ago
- Rated 5 out of 5by Firefox user 19626424, 15 hours ago
- Rated 5 out of 5by BeefyAndTheDucks, 20 hours ago
- Rated 5 out of 5by Firefox user 19625508, a day ago
- Rated 5 out of 5by Firefox user 19625457, a day ago
- Rated 5 out of 5by Firefox user 17958928, a day ago
- Rated 5 out of 5by Firefox user 19624791, 2 days ago
- Rated 5 out of 5by Firefox user 18472467, 2 days ago
- Rated 2 out of 5by habanero, 3 days agoI use it because of privacy, but that "1" other pass manager has much better app, much MUCH better app and addon.
- Rated 5 out of 5by AlFaille, 3 days ago
- Rated 5 out of 5by Abdullah al Azmi, 3 days ago
- Rated 3 out of 5by anthea7, 4 days ago+
always reliably present
easy to fill form fields
easy to save new access information
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only the top level domain is saved, not the whole URL, which disqualifies this add-on for webdesigners & co who need to distinguish between back-end, front-end, update panel, database etc - Rated 1 out of 5by Firefox user 17609282, 4 days agoError message 403 forbidden. I cannot use firefox with this addon active.
- Rated 5 out of 5by Salga, 5 days ago
- Rated 5 out of 5by Willy, 5 days ago
- Rated 5 out of 5by Mario, 6 days ago
- Rated 5 out of 5by Clément, 6 days ago
- Rated 4 out of 5by Firefox user 16229876, 6 days agoMoved to ProtonPass from 1Password as I was already paying for the Proton suite. Overall, behaves decently. There's a few features I miss from 1Password, such as QR code scanning for OTP, and automatically recognizing a website's password requirements (although I prefer Proton's long text slugs, not all websites will accept them), and linking identities together, e.g. OAuth logins, or linking certain accounts to my entries for my YubiKeys. The integration with PassMail is *chef's kiss* though.
Developer response
posted 4 days agoThank you for the 4-star rating and review! We'll share your feedback with the team! - Rated 5 out of 5by Draccoblade, 7 days ago
- Rated 5 out of 5by Firefox user 17886573, 7 days ago
- Rated 5 out of 5by NoName, 7 days agoTruly incredible. I like password managing, this is my only password manager. I like it.
- Rated 5 out of 5by Firefox user 14945855, 7 days ago