Revisiones de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
650 revisiones
- Se valoró con 1 de 5por kaftroln, hace 4 días"We couldn’t log you in. Please try again."
this singular message has caused me to lose all sense in thought and sanity.Respuesta del desarrollador
publicado el hace 4 díasHello there. We understand how authentication issues can get to you. Please try reinstalling our extension and let us know if it helps! If not, do not hesitate to contact us at support.nordvpn.com and our team will help you out in more detail anytime! -L.L. - Se valoró con 1 de 5por StarFlow, hace 10 días
- Se valoró con 1 de 5por Usuario de Firefox 16869886, hace 12 días
- Se valoró con 1 de 5por Usuario de Firefox 12585431, hace 16 días
- Se valoró con 1 de 5por Usuario de Firefox 19778678, hace un mesThe "Access your data for all websites" is set as optional, but you can't use the addon without giving them full access to my data across all website? Shoddy practice. Be mindful of this guys.
Respuesta del desarrollador
publicado el hace un mesHello there. We understand your concerns! Please note that this permission is required due to the way the browser operates, and we have no control over it. We are still compliant with our no-logs policy and from our side, no permissions have been changed, so no data is collected and is fully protected. Apologies for the caused confusion. If you'd have any further concerns do not hesitate to contact us at support.nordvpn.com. G.M. - Se valoró con 1 de 5por Bo Jonk, hace un mesThe add-on slows down my browser enormously. When it's on, it takes 10 seconds for the page to load, without it, not a second. It wasn't like this before. I had tried everything and reset Firefox, but it turns out that the NordVPN add-on slows everything down. So no recommendation from me. With my regular Nord app/subscription, I have no problems.
Respuesta del desarrollador
publicado el hace un mesHello. We are sorry to hear about the experience you're having with our Firefox extension. Could you tell us if you have tried to reinstall our extension instead of the browser? If so, could you please contact us at support.nordvpn.com so our team can check on the situation in more detail? We are sure the issue can be resolved! -L.L. Respuesta del desarrollador
publicado el hace 2 mesesHello, Waldi. Our services are indeed paid and we're sorry for any confusion. Also, please note that all of our plans purchased on our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are more than welcome to test our services risk-free! -L.L.- Se valoró con 1 de 5por Usuario de Firefox 17767719, hace 2 meses
Respuesta del desarrollador
publicado el hace 3 mesesЗдравствуйте. Мы будем рады помочь и подробнее изучить вашу ситуацию. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Se valoró con 1 de 5por Usuario de Firefox 18022470, hace 3 meses
- Se valoró con 1 de 5por D'G, hace 3 meses
- Se valoró con 1 de 5por Usuario de Firefox 19645930, hace 3 mesesIt says the permission to "Access your data for all websites" is optional, but it will not allow you to use the extension without enabling it, so I don't use it. I didn't install any of the other features they offer so there's no point to allow this permission since I'm not using their password manager or other stuff.
Respuesta del desarrollador
publicado el hace 3 mesesHi there, we're sorry for the frustration. Please reach out to us via email at support.nordvpn.com, and our team will assist you with this issue. Thank you! -P.B. - Se valoró con 1 de 5por Storm-Julian Tersteeg, hace 4 mesesGive us a disconnect button, this is rediculous.
Respuesta del desarrollador
publicado el hace 4 mesesHello there. You should see the Disconnect button on the right side of the Pause button. If anything our support team is ready to help 24/7 at support.nordvpn.com. -G.M. - Se valoró con 1 de 5por MightyE, hace 4 mesesWhat a horrid experience. Absolutely NO CUSTOMER SERVICE. This was a total waste of a hundred dollars plus a Private IP address that does not allow a simple Google search. Oh, if you are a software engineer or developer, I am sure it's great. For someone just wanting privacy and to stay out of the mainstream, forget it. They don't have time to help you with anything. They simply want your money. 26 pages of 1 STAR REVIEWS says it all. 26 pages of people hosed.
Respuesta del desarrollador
publicado el hace 4 mesesHello! We are sorry to hear about your negative experience. With that said, we would be more than happy to help you out! It would be best if you could get in touch with our support team via live chat at support.nordvpn.com. Alternatively, you can contact us via Facebook, Instagram, or X.com at @NordVPN. We are always accessible 24/7. - K.S - Se valoró con 1 de 5por Dragon_fly_77, hace 5 meses
- Se valoró con 1 de 5por Dev, hace 5 mesesI rarely use nordvpn but whenever i tried to use it via firefox extension it doesn't work, what a waste of money this service has been, I am cancelling my account and advise people reading this review to not waste your money on a vpn service that doesn't work.
Respuesta del desarrollador
publicado el hace 5 mesesHello. Our apologies for the negative experience. May we ask if you've tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Stay safe! -Neo Respuesta del desarrollador
publicado el hace 5 mesesHello. We are very sorry to hear of your displeasure. Our team would like to find out the reason behind the low score! Could you send us a message at support.nordvpn.com? In case of any issues, we'd be happy to help! -N.F.- Se valoró con 1 de 5por thejammonster, hace 5 mesesI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Respuesta del desarrollador
publicado el hace 5 mesesHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Respuesta del desarrollador
publicado el hace 5 mesesЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.Respuesta del desarrollador
publicado el hace 5 mesesHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.- Se valoró con 1 de 5por Hajnalka, hace 6 meses
- Se valoró con 1 de 5por Usuario de Firefox 13982453, hace 6 meses
Respuesta del desarrollador
publicado el hace 6 mesesHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Se valoró con 1 de 5por Soup, hace 7 meses
Respuesta del desarrollador
publicado el hace 7 mesesЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.