Revisiones de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
666 revisiones
- Se valoró con 1 de 5por Maxime TEISSIER, hace 2 díasLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Respuesta del desarrollador
publicado el hace 18 horasBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Se valoró con 1 de 5por Evan, hace 5 días
Respuesta del desarrollador
publicado el hace 10 díasЗдравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.- Se valoró con 1 de 5por leetNigthshade, hace un mesNew permissions verbatim: "The developer says this extension collects: personally identifying information, financial and payment information." Wtf. I don't care if that's different wording of existing permissions, I don't want you to have those permissions, NordVPN.
If you look at the Proton VPN extension it only requires permissions for Access your data for account.proton.me and account.protonvpn.com. Whereas for Nord it's required to access all website data, not optional. If Nord needs to access data for account information, they should restrict it to Nord domain(s), rather than leaving it open for this extension to be able to read all website data. That seems like an implementation improvement they can make, rather than excuses.Respuesta del desarrollador
publicado el hace un mesHello! Thank you for your review. Please note that despite the different wording, the same permissions as previously are used and we do not collect any additional information. While we cannot comment on other services, website access is required for VPN to run on them. If you'd like more information or have any other questions, please do not hesitate to contact us at support@nordvpn.com. -D.S. - Se valoró con 1 de 5por Shadi, hace un mesNordVPN is pushing an update to force data harvesting including privacy data and payment information. Even from paying users like me!
Respuesta del desarrollador
publicado el hace un mesHello! Thanks for noticing. A few days back Firefox update changed how permissions are displayed, but we haven't introduced any new data collection. The broad language refers to existing info like your subscription ID and currency. We remain dedicated to privacy and only use the data necessary to keep things working for you. -L.L. - Se valoró con 1 de 5por NeoOne, hace un mes
- Se valoró con 1 de 5por Usuario de Firefox 12835828, hace un mesWtf is the new permission for ? Please provide a changelog or revert the changes now !
Respuesta del desarrollador
publicado el hace un mesHey, yesterday we had a Firefox extension update approved, and Firefox is now showing broader consent categories for data the extension already used. No new data collection was introduced on our side. The wording may look alarming, but in reality it refers to things like subscription ID/type, payment status, currency, etc. We remain committed to collecting only the minimum data necessary to provide and maintain the service. -L.L. - Se valoró con 1 de 5por Atman, hace un mes
- Se valoró con 1 de 5por Usuario de Firefox 16751809, hace un mesWhat the heck is that 🤨 ? Private data harvesting... for a privacy related product.
One could start think about if our data is actually private when using Nord products.
If this won't be reverted no way I'm gonna prolong subscription.
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Edit: (forbidden URLs: look for ["Announcing data collection consent changes for new Firefox extensions" site:blog.mozilla.org] in search engine)- is what I assume is L.L. referring to.
I'd like to see explanation then why it was collected up until now, just simply policy was not requiring to explicitly be stated up until now.
Can this really, really cannot be avoided?Respuesta del desarrollador
publicado el hace un mesHello! To be clear, no new data collection was introduced with yesterday's update. Firefox is now showing broader descriptions for existing data like subscription IDs and payment info. It might look alarming, but we are still focused on data minimization and only use what’s essential to provide the service. -L.L. - Se valoró con 1 de 5por Usuario de Firefox 12626933, hace un mesWhile a VPN advertises that you won’t be tracked online, now the VPN itself tracks your financial, payment, and personally identifying info. Brilliant scheme.
Respuesta del desarrollador
publicado el hace un mesHi! Just to clarify, our update yesterday didn't add any new data collection. Firefox is simply using broader categories to describe data we’ve always used, like subscription and payment status. The wording can look intense, but we’re still strictly committed to collecting only the bare minimum needed to run the service. -L.L. - Se valoró con 1 de 5por Cookiz, hace un mesLatest update asked permissions to gather personal data and payment information, which is unacceptable for a VPN organization.
Respuesta del desarrollador
publicado el hace un mesHello! Just wanted to clarify that yesterday’s update didn't introduce any new data collection. Firefox has simply moved to broader consent categories for data we already used, such as subscription type and currency. The new wording can seem alarming, but our commitment to privacy and data minimization remains exactly the same. -L.L. - Se valoró con 1 de 5por Greg, hace un mesThe latest update sneakily forces privacy data harvesting, including financial information, forms, and payment data. This is ridiculous and should be banned.
RE: Stop making this sound harmless. Firefox is clearly asking me to approve new required data collection before the extension can update. I cannot reject these permissions separately, so in practice I either accept the added privacy risk or I cannot install the update.
The warning explicitly mentions personally identifying information, financial and payment information, authentication information, and location. That is not just normal technical wording. If no new data collection was introduced, then explain exactly why Firefox now requires this new consent and why users are being forced to approve it. At the moment it looks like a serious privacy downgrade, and I am not comfortable accepting it.
Permissions and data
Required permissions:
Download files and read and modify the browser’s download history
Display notifications to you
Read and modify privacy settings
Control browser proxy settings
Access browser tabs
Access browser activity during navigation
Access your data for all web sites
Optional permissions:
Access your data for all web sites
Required data collection, according to the developer:
Authentication information
Financial and payment information
Location
Personally identifying information
Optional data collection, according to the developer:
Technical and interaction dataRespuesta del desarrollador
publicado el hace un mesHey, Greg, yesterday we had a Firefox extension update approved, and Firefox is now showing broader consent categories for data the extension already used. No new data collection was introduced on our side. The wording may look alarming, but in reality it refers to things like subscription ID/type, payment status, currency, etc. We remain committed to collecting only the minimum data necessary to provide and maintain the service. -L.L. - Se valoró con 1 de 5por Мален Кийхрен, hace 2 meses
- Se valoró con 1 de 5por freir, hace 3 meses
- Se valoró con 1 de 5por Usuario de Firefox 17958303, hace 3 mesesno free usage at all. i can't even try your vpn to see if it work in my country.
Respuesta del desarrollador
publicado el hace 3 mesesHello there. Our services are indeed paid and we are sorry for any inconvenience you may have had! All of our plans purchased via our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are welcome to test our services risk-free! -L.L. - Se valoró con 1 de 5por Usuario de Firefox 18290363, hace 3 meses
- Se valoró con 1 de 5por 4ron84, hace 3 mesesCompletely useless. At some point during a long session, you might get logged out or the plugin might reset, and suddenly you’re browsing with your real IP address on all open tabs. Even the “KillSwitch” feature doesn’t deliver what it promises. Which is, of course, completely unacceptable if, for example, you want to run an anonymous X account.
Respuesta del desarrollador
publicado el hace 3 mesesHello there. We are sorry to hear about your experience with our service. Could you try reinstalling our extension? If it does not help, please contact us at support.nordvpn.com. Our team is ready to investigate the issue in more detail anytime! -L.L. - Se valoró con 1 de 5por BAZ.Andreas, hace 3 mesesWell i cant even use it...it needs an account amazing right.
Respuesta del desarrollador
publicado el hace 3 mesesHello! In order to use our service you would have to create an account and purchase a subscription. However, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. G.M. - Se valoró con 1 de 5por Usuario de Firefox 13626043, hace 3 meses"We couldn’t log you in. Please try again.". Reinstalling doesn't help
Respuesta del desarrollador
publicado el hace 3 mesesHello! We're sorry to hear you've ran into login issues. Perhaps you could try clearing the cache of your browser and trying again? In case the issue persists, we'd be glad to look into it via live chat at support.nordvpn.com! -D.S. - Se valoró con 1 de 5por StarFlow, hace 4 meses
- Se valoró con 1 de 5por Usuario de Firefox 16869886, hace 4 meses
- Se valoró con 1 de 5por Usuario de Firefox 12585431, hace 4 meses
- Se valoró con 1 de 5por Usuario de Firefox 19778678, hace 4 mesesThe "Access your data for all websites" is set as optional, but you can't use the addon without giving them full access to my data across all website? Shoddy practice. Be mindful of this guys.
Respuesta del desarrollador
publicado el hace 4 mesesHello there. We understand your concerns! Please note that this permission is required due to the way the browser operates, and we have no control over it. We are still compliant with our no-logs policy and from our side, no permissions have been changed, so no data is collected and is fully protected. Apologies for the caused confusion. If you'd have any further concerns do not hesitate to contact us at support.nordvpn.com. G.M. - Se valoró con 1 de 5por Bo Jonk, hace 5 mesesThe add-on slows down my browser enormously. When it's on, it takes 10 seconds for the page to load, without it, not a second. It wasn't like this before. I had tried everything and reset Firefox, but it turns out that the NordVPN add-on slows everything down. So no recommendation from me. With my regular Nord app/subscription, I have no problems.
Respuesta del desarrollador
publicado el hace 5 mesesHello. We are sorry to hear about the experience you're having with our Firefox extension. Could you tell us if you have tried to reinstall our extension instead of the browser? If so, could you please contact us at support.nordvpn.com so our team can check on the situation in more detail? We are sure the issue can be resolved! -L.L. Respuesta del desarrollador
publicado el hace 5 mesesHello, Waldi. Our services are indeed paid and we're sorry for any confusion. Also, please note that all of our plans purchased on our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are more than welcome to test our services risk-free! -L.L.