Revisiones de Proton VPN: Fast & Secure
Proton VPN: Fast & Secure por Proton, Proton Team
892 revisiones
- Se valoró con 5 de 5por Besac, hace 20 días
- Se valoró con 1 de 5por Foxer, hace 20 díasWhat happened? I recently renewed my subscription (not for the first time), and now I'm installing the extension on a new device, but it simply won't load (it just keeps loading forever!!!). Fix this! I've been experiencing issues for months now- I have to reconnect frequently, otherwise pages won't load. There are other issues, so I won't list them all here.
Respuesta del desarrollador
publicado el hace 20 díasThat doesn't sound right. Are both your browser and the Proton VPN extension up-to-date? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Are you receiving any error messages? Please reach out to us at https://protonvpn.com/support/contact with more details so we can help you further. - Se valoró con 1 de 5por Tristan, hace 20 díasIt sucks because I love Proton as a service and have been a paying customer for quite awhile, but this extension has always been completely broken on Firefox and it's derivatives. Everytime I first install it, the VPN works great. However, after I restart Firefox, it can never connect again and no website will load at all whenever it says "Connected". I need to reinstall the extension in order for it to work. It doesn't matter what fork I'm on, it doesn't matter what PC I'm on, and this has been happening for years. Works great on Vivaldi which you'd expect, given the extension is pre-loaded in the browser...but cmon I'm a Firefox guy and I'd like for this to work so I can use the VPN I'm paying for on my browser of choice. Until then, I'm not paying extra for it.
Respuesta del desarrollador
publicado el hace 20 díasSorry to hear that. Does the issue perhaps occur after rebooting your device? Are you receiving any error messages? Do you have the auto-connect feature enabled? What OS are you running? Please contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Se valoró con 1 de 5por seadeeply, hace 21 díasif you disconnect it does nothing, you stay online, and you will just be surfing with no protection until you notice it isn't connected anymore.
Respuesta del desarrollador
publicado el hace 21 díasThe Proton VPN extension doesn't currently have a kill switch feature that blocks the traffic if the VPN connection drops, but we've taken note of your feedback for future consideration. You can follow our blog (https://protonvpn.com/blog) and socials for any news and updates. - Se valoró con 5 de 5por johnmickaelbrun, hace 21 días
Respuesta del desarrollador
publicado el hace 21 díasWe're sorry to hear that, and we would appreciate your feedback on how we could earn a better review from you. If you're having any problems with Proton VPN, we'd be more than happy to troubleshoot with you and see that it is to your satisfaction. Please contact us at https://protonvpn.com/support/contact with more details. We'd be happy to help.Respuesta del desarrollador
publicado el hace 23 díasThat doesn't sound right. What type of internet connection are you using? Are you receiving any error messages? Do you have any antivirus or firewall software installed? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
Meanwhile, if possible, try switching to a different network to see if there's any improvement.- Se valoró con 5 de 5por rwac, hace 24 días
- Se valoró con 5 de 5por Usuario de Firefox 16330276, hace 24 días
- Se valoró con 5 de 5por cuvtixo, hace 25 díasMainly I use this extension on Chrome-based browsers, which gets labelled as a different "device"(?) This is very easy to use on both browser platforms. It was surprisingly difficult for me even find how to rate a FF extension on Mozilla! But it's definitely worthwhile for someone who uses Firefox only occasionally
- Se valoró con 1 de 5por Dazzler, hace un mesIPv6 is leaking when split tunneling is enabled. (include mode)
Respuesta del desarrollador
publicado el hace un mesThat doesn't sound right. Could you share more details about the issue? Are you using any other VPN, proxy, or custom DNS? How exactly have you observed the leak? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact so we can investigate the behavior further. - Se valoró con 1 de 5por Promero, hace un mesSo there really is a widespread issue between Proton VPN and Firefox. I’m frustrated, I’m a premium subscriber on an annual plan, and I still can’t use the service in the browser that’s officially supported via the extension. We need an ETA! It’s been almost two months with no updates.
Respuesta del desarrollador
publicado el hace un mesSorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help. - Se valoró con 5 de 5por Oliver, hace un mes
- Se valoró con 5 de 5por Job1135, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 17376381, hace un mes
- Se valoró con 2 de 5por Crabbage, hace un mesWorks great until my laptop goes to sleep. Then it disconnects, and for some reason prevents Firefox from connecting to the internet at all. And since Firefox isn't connected to the internet, the extension doesn't load properly, so I can't even turn it off! I have disable the add-on to get Firefox to work, at which point I can reenable it and reconnect the proxy.
Respuesta del desarrollador
publicado el hace un mesSorry about that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Se valoró con 5 de 5por Codfather, hace un mes
- Se valoró con 4 de 5por Usuario de Firefox 19047405, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 18869155, hace un mes
- Se valoró con 1 de 5por TylerBaraby, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 19965390, hace un mes
- Se valoró con 5 de 5por Memo123, hace un mesIdk why it has low rating, it does what it's supposed to do and works fine. If you want upgrade you need to pay tho
- Se valoró con 1 de 5por Usuario de Firefox 17416737, hace un mes