Despite trying numerous times, (over 50) cannot rely on videos downloading consistently. have gone to FAQ but can't work out why it is hit and miss. More miss than hit. also get the QR symbol when it does. The other message I get is to press play. Unfortunately I already have. I have stopped the video and restarted but still doesn't work. So disappointing. I was quite excited to have found Video Download Helper. I will be out of internet range soon and needed my instructional videos to be on hard-drive. I shall keep trying.