Critiques pour Eno® from Capital One®
Eno® from Capital One® par Capital One, Nathan, Nick M
Avis de Utilisateur ou utilisatrice 15308627 de Firefox
Noté 4 sur 5
par Utilisateur ou utilisatrice 15308627 de Firefox, il y a 7 ansI originally gave this a bad review and I almost sent the card back. But after 2 months, I have mostly changed my mind. I'm leaving my old review below, but here is a new perspective and 3 more stars, for 4 stars total.
I had no trouble installing this or using it many many times afterwards. It has worked, as far as I can tell, exactly as CapitalOne wants it to work. It was different from my Bank of America Shop Safe, so at first I hated it. But I have found a way to use it well. It has a drawback I will describe, but in some ways its also better. Here is how I use it.
1. Keep the extension disabled, except when you need a new virtual credit card number. That way it cannot spy on you at every website you go to. When you need one, enable it, get the virtual card number and record it in your password vault. Disable the extension. The only problem here is that you must have a website open to "attach" the virtual number to. I have been able to occasionally get a number that is not yet attached to a site, but I cannot repeat it. When I can, I will add that info here. But you are not actually limited to that website. You can even use the number over the phone. It appears that the number is permanently attached to the first credit processor that uses it, like ShopSafe was. This is very useful, because giving number over the phone to a human is much more dangerous than typing it into a computer. (CapitalOne - Please support getting numbers that are independent of a website!! Thanks!)
Your charge goes pending at first, so you cannot delete virtual card right away. But every time you get a new one, check for old ones that you can delete. This was my substitute for being able to define an expiration date in ShopSafe. Its not automatic, and you cannot set a maximum charge amount, but it seems good enough. That said, I decided I did not actually have to delete them every time. As long as I knew who I gave it to, if I got any bogus charges, I would know where the problem was. And since the number is probably locked to the first card processor that uses it, it is unlikely that it could be used by anyone who stole it in an IT breach from a company where I used it. I could probably have done this with ShopSafe too, but didnt realize it. Now I feel comfortable using it for recurring charges also.
So...I am pretty happy right now. If I stopped being able to use a number over the phone, I would probably go looking for another credit card to replace this. Using it over the phone is not officially supported and this is the main reason I only have it 4 stars. The other reason is that I have to enable and disable it every time I use it. But thats not too onerous. Thanks Capital One! Sorry for the misunderstanding at first....
*********** ORIGINAL REVIEW ***********
If you are looking for a ShopSafe replacement (recently cancelled by Bank of America) Eno based virtual credit card numbers from a CapitalOne card are not for you. These virtual credit card numbers do not give you the same protections from online fraud and do not work the way you would expect. First, you must use this app to create and manage virtual numbers. There is no website that I can find. This app is "always on" and watching your browsing activity to look for a site it thinks you might want a virtual credit card number for. So your browsing activity is no longer private. You cannot create a virtual card number until the app sees you on such a site. I was able to activate it on a dummy site, but then it links that URL to the credit card number. It set the expiration date of the virtual credit card 5 years into the future, oddly, past the expiration date for my real Capital One credit card. You cannot set a virtual number to expire after a certain number of months, like you could for ShopSafe numbers. Likewise, you cannot set a maximum charge amount for a virtual number, so anyone who gets this can charge as much as they like. So Eno virtual credit card numbers don't protect you from an unscrupulous online vendor, like ShopSafe did. In fact, if you read the Terms and Conditions, you will see that the virtual number may not even be locked to a specific merchant, like ShopSafe was. They appear to be testing this, but "...a VC# you create for use Merchant A should work at Merchant A, but may or may not work at Merchant B." So in my opinion, this does not really protect me very much. In fact, since there are no limits on the merchants and you cannot limit the maximum amount nor set a short expiration date, it may make you more vulnerable to fraud. If someone steals a virtual number from a company you gave it to, they can use it just as if they stole a card from your wallet. The only reasonable thing you can really do is delete the virtual number, but that assumes you know it was stolen. We usually dont find out about that until long long after it happens.
In fairness, unlike other reviews, I will say that I had no problems using my phone number to validate (via text messages) and get this set up. Setup worked just fine.
I am thinking carefully, because I really want a ShopSafe alternative, but this credit card will probably go back.
I had no trouble installing this or using it many many times afterwards. It has worked, as far as I can tell, exactly as CapitalOne wants it to work. It was different from my Bank of America Shop Safe, so at first I hated it. But I have found a way to use it well. It has a drawback I will describe, but in some ways its also better. Here is how I use it.
1. Keep the extension disabled, except when you need a new virtual credit card number. That way it cannot spy on you at every website you go to. When you need one, enable it, get the virtual card number and record it in your password vault. Disable the extension. The only problem here is that you must have a website open to "attach" the virtual number to. I have been able to occasionally get a number that is not yet attached to a site, but I cannot repeat it. When I can, I will add that info here. But you are not actually limited to that website. You can even use the number over the phone. It appears that the number is permanently attached to the first credit processor that uses it, like ShopSafe was. This is very useful, because giving number over the phone to a human is much more dangerous than typing it into a computer. (CapitalOne - Please support getting numbers that are independent of a website!! Thanks!)
Your charge goes pending at first, so you cannot delete virtual card right away. But every time you get a new one, check for old ones that you can delete. This was my substitute for being able to define an expiration date in ShopSafe. Its not automatic, and you cannot set a maximum charge amount, but it seems good enough. That said, I decided I did not actually have to delete them every time. As long as I knew who I gave it to, if I got any bogus charges, I would know where the problem was. And since the number is probably locked to the first card processor that uses it, it is unlikely that it could be used by anyone who stole it in an IT breach from a company where I used it. I could probably have done this with ShopSafe too, but didnt realize it. Now I feel comfortable using it for recurring charges also.
So...I am pretty happy right now. If I stopped being able to use a number over the phone, I would probably go looking for another credit card to replace this. Using it over the phone is not officially supported and this is the main reason I only have it 4 stars. The other reason is that I have to enable and disable it every time I use it. But thats not too onerous. Thanks Capital One! Sorry for the misunderstanding at first....
*********** ORIGINAL REVIEW ***********
If you are looking for a ShopSafe replacement (recently cancelled by Bank of America) Eno based virtual credit card numbers from a CapitalOne card are not for you. These virtual credit card numbers do not give you the same protections from online fraud and do not work the way you would expect. First, you must use this app to create and manage virtual numbers. There is no website that I can find. This app is "always on" and watching your browsing activity to look for a site it thinks you might want a virtual credit card number for. So your browsing activity is no longer private. You cannot create a virtual card number until the app sees you on such a site. I was able to activate it on a dummy site, but then it links that URL to the credit card number. It set the expiration date of the virtual credit card 5 years into the future, oddly, past the expiration date for my real Capital One credit card. You cannot set a virtual number to expire after a certain number of months, like you could for ShopSafe numbers. Likewise, you cannot set a maximum charge amount for a virtual number, so anyone who gets this can charge as much as they like. So Eno virtual credit card numbers don't protect you from an unscrupulous online vendor, like ShopSafe did. In fact, if you read the Terms and Conditions, you will see that the virtual number may not even be locked to a specific merchant, like ShopSafe was. They appear to be testing this, but "...a VC# you create for use Merchant A should work at Merchant A, but may or may not work at Merchant B." So in my opinion, this does not really protect me very much. In fact, since there are no limits on the merchants and you cannot limit the maximum amount nor set a short expiration date, it may make you more vulnerable to fraud. If someone steals a virtual number from a company you gave it to, they can use it just as if they stole a card from your wallet. The only reasonable thing you can really do is delete the virtual number, but that assumes you know it was stolen. We usually dont find out about that until long long after it happens.
In fairness, unlike other reviews, I will say that I had no problems using my phone number to validate (via text messages) and get this set up. Setup worked just fine.
I am thinking carefully, because I really want a ShopSafe alternative, but this credit card will probably go back.
731 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 11951542 de Firefox, il y a un jourNot perfect but better than discontinuing it:(. It's very useful, I don't know why I would shop online using a capital one rather than chase that's on autopay if I can't create virtual cards and bind them to one merchant while on that merchant's website. I don't want to give google wallet my credit card number.
- Noté 5 sur 5par Utilisateur ou utilisatrice 20130330 de Firefox, il y a 2 joursWhy are you discontinuing this? It is very useful and easy to use and makes me feel secure using my Capital One credit card online.
- Noté 5 sur 5par Urgo, il y a 4 joursNote to others upset with this being discontinued. Call Capital One and tell them to reconsider. I have spoken to a manager and they are bringing it to their meeting but we will need more voices all asking for this to stay.
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The Eno browser extension will be discontinued on September 30, 2026 --- What?! Why?!
I buy a lot of things online and as a result I've sadly had my credit card number compromised several times. With this extension it made me not afraid to use my card on a website knowing even if the card number was leaked/stolen from there it would not effect the card number I use on other sites. I've created almost 300 different cards over the years and its been super easy from this extension. As of Sept 30th this will no longer be a thing.
Looks like you can still have *A* virtual credit card number after this goes away but one virtual number is just barely better then not having any at all. If I use my virtual number on 300 websites and one of them gets hacked then its pretty much the same problem I have to deal with, updating my number on 300 websites. When it was a unique card number created on the fly for that merchant through this extension.
I seriously hope CapitalOne takes user feedback into consideration before Sept 30th because this really stinks. - Noté 5 sur 5par sfemet, il y a 6 joursAug 25, 2026-I've used this extension for years, it has helped me protect my real card number countless times.
Capital One lead the way with virtual cards and this very useful extension. I wonder how many one star reviews were for earlier versions and have not been updated by users.
I'm deeply troubled to learn that the extension will be discontinued at the end of September 2026. To create a virtual card without the extension is a very elaborate process: open a new tab, log into capital one, go to virtual cards, create a new virtual card, copy all of the information back to the original tab.
This will be very difficult for a lot of users who are used to having the convenience of this marvelous extension. I hate to think that people will not take advantage of the virtual card system without the extension to help them and will enter their actual card number, exposing it and them online. - Noté 4 sur 5par Atul KG, il y a 7 joursThe addon is not downloadable from the website, it's says download failed. It's great to use this addon since no other credit card allows us to create a different card number for every merchant, but due to download issues, giving 4 stars. Please correct the download link. Thanks!
- Noté 5 sur 5par Utilisateur ou utilisatrice 6369071 de Firefox, il y a 17 jours
- Noté 1 sur 5par Kara, il y a un moisGarbage. Asks to login, then doesn't login. Is this even legit from Capital One or is it something that is just harvesting credentials?
- Noté 1 sur 5par Utilisateur ou utilisatrice 18618284 de Firefox, il y a 2 moisConstantly freezes on "Checking session" or "Looking for virtual cards" and needs pages to be refreshed upwards of 10 times to use a card. Truly a horrible app.
- Noté 2 sur 5par Utilisateur ou utilisatrice 19995848 de Firefox, il y a 2 moisEno used to be really good, but no matter how many times I've uninstalled and reinstalled it over the last year, it almost never works. The extension disregards my request to stay logged in, so every time I try to use it, I need to log in, and then the window just hangs forever on 'checking session.' Just to damage my own sanity, I've left windows open for 30+ minutes, and still, it never logs in. Kind of amazing, honestly.
- Noté 1 sur 5par Utilisateur ou utilisatrice 18388044 de Firefox, il y a 2 moisTHIS ENO APP FROM CAPITAL ONE REQUIRES ME TO ALLOW THEM TO SEE EVERY WEBSITE I VISIT. I don't want to give that much of my personal data no matter what, and especially to give it to them for free.
- Noté 5 sur 5par Utilisateur ou utilisatrice 14066746 de Firefox, il y a 3 moisIt works nearly everywhere I have used it, and the copy/paste works on sites where it doesn't work automatically. I moved to Capital One to get virtual cards, and I didn't know how easy it would be to use.
- Noté 5 sur 5par Utilisateur ou utilisatrice 19817627 de Firefox, il y a 5 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 19785388 de Firefox, il y a 5 mois
- Noté 3 sur 5par Alex, il y a 6 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 15683290 de Firefox, il y a 7 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19707771 de Firefox, il y a 7 mois
- Noté 4 sur 5par Utilisateur ou utilisatrice 14739295 de Firefox, il y a 10 moisWhen Eno works, it's great. Eno doesn't work on every website, e.g. Home Depot. In these cases, you can generate a virtual number on the Cap One website then paste it in to the merchant site.
- Noté 3 sur 5par Utilisateur ou utilisatrice 19413814 de Firefox, il y a un an
- Noté 4 sur 5par Utilisateur ou utilisatrice 15119382 de Firefox, il y a un anWorks most of the time. Very handy to generate CC and I can shut them off too which has saved me numerous times from unscrupulous vendors
- Noté 5 sur 5par iceui2, il y a un anthis is not perfect by any means, but no other credit card provider offers this service of being able to use a new virtual card for each merchant. So I'm giving this 5 stars.
- Noté 5 sur 5par Utilisateur ou utilisatrice 19149068 de Firefox, il y a un an
- Noté 1 sur 5par Michael Sheldon, il y a un anUsed to work, gradually became less and less reliable. works almost never now. Frequently stalls on login, retrieving card, etc. Will offer up a card for certain sites, then reject the transaction for being the wrong site. Finally just uninstalled it.
- Noté 1 sur 5par Recolic Keghart, il y a un anSimply doesn't work. Stuck at " I'm checking on your number now "
- Noté 1 sur 5par Utilisateur ou utilisatrice 19101397 de Firefox, il y a un anDoes not work. Asks for my phone number then spams the console with unhandled exceptions while it loads indefinitely
- Noté 4 sur 5par Pete, il y a un an