Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 746 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 18110472 de Firefox, il y a 3 ans
- Noté 3 sur 5par Kased, il y a 3 ansUsed to work fine. Completely broken now.
Can't even sign in anymore.
edit: they fixed their sh*t and it's working again just fine.Réponse du développeur
mis en ligne : il y a 3 ansHello. Could you please try reinstalling our extension and clearing the cache of your browser? In case if the issue persists, please contact our team via live chat or email at https://nordvpn.com/contact-us/. Thank you! -Neo - Noté 1 sur 5par Limo, il y a 3 ansIt can't be a coincidence that many people besides me have been experiencing massive losses in speed for a few days now. Fix your add-on. After all, we pay money for it
Update: Contacting the support is frustrating.
Summed up: clearing cache, reinstalling NordVPN add-on and deactivate other add-ons. Despite my messages about many others having the same problem, the supporter didn't think about the NordVPN update as the cause of the problem.
I hope, there is a bug fix coming soon. Otherwise I'll look for a reliable vpn provider.Réponse du développeur
mis en ligne : il y a 3 ansHello there. We’re sure it can be resolved with our support team at support.nordvpn.com. Our team would be happy to take a closer look into your case and help out on the matter resolve! They are available 24/7. -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 11368638 de Firefox, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17958020 de Firefox, il y a 3 ans
- Noté 5 sur 5par Jan_Kol, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17747360 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17948208 de Firefox, il y a 3 ansA friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.
Réponse du développeur
mis en ligne : il y a 3 ansHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Noté 1 sur 5par me2000, il y a 3 ansunfortunately this add-on doesn't work in Saudi Arabia for months now , tested it on multiple connections / pcs , the only time this add on work if someone use VPN and hotspot then it will work , my guess is ISP blocking the connection
Réponse du développeur
mis en ligne : il y a 3 ansHello! While extension may be restricted in your location due to the connection type, we'd recommend testing our application for your device instead. If you'd like assistance setting it up or had any questions, please do not hesitate to reach out via live chat or email at https://nordvpn.com/contact-us/. -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 18089523 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17460453 de Firefox, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ans你好呀。 我们很高兴听到这个! 如果您需要有关我们服务的任何帮助,请务必通过 support.nord-help.net 联系我们的支持团队,他们 24/7 全天候提供服务。 -G.M.- Noté 5 sur 5par Lucian8, il y a 3 ans
- Noté 5 sur 5par lewix, il y a 3 ans
- Noté 5 sur 5par Surf-N-Ski, il y a 3 ans
- Noté 1 sur 5par Reaper948, il y a 3 ans
- Noté 5 sur 5par Anon, il y a 3 ansExtension works. No connection issues. It is fast, even though I have somewhat average computer.
Réponse du développeur
mis en ligne : il y a 3 ansHello and thank you for taking time to leave your feedback, we really appreciate it! -G.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 14971508 de Firefox, il y a 3 ansfinger weg, konto nötig
Réponse du développeur
mis en ligne : il y a 3 ansHallo! Unser VPN-Dienst ist kostenpflichtig, aber wir bieten eine 30-Tage-Geld-zurück-Garantie für all unsere Pakete an, welche auf unserer Seite gekauft wurden nordvpn.com/pricing/. Du kannst unser Produkt gerne testen und falls du Probleme hast, helfen wir dir gerne weiter unter support.nordvpn.com. -G.M. - Noté 1 sur 5par T Dawg, il y a 3 ansI'm in Canada, and much like many others posting here, prior to current 3.4.3, Nord VPN extension on FF118.0 Worked perfectly. Something happened as it is nearly unusable. I've needed to refresh connection on nearly every site I visit, including those in split-tunneling. I have removed and reinstalled with no change. I submitted a ticket and Nord VPN wants to put me through the hoops. Don't have a day to gather all the screenshots requested. Speeds are fine ... DNS leak test clean. The extension is broken, and needs to revert to a working version ... Or updated soon. Have gone back to 3.3.0. Thanks
Réponse du développeur
mis en ligne : il y a 3 ansHello. Our apologies for the inconvenience you had with our customer support team. Could you please update your review with the Ticket ID you received so we could double-check the situation? -G.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 18080783 de Firefox, il y a 3 ansthe extension for firefox simply doesn't work. you connect to a server, browse (very slowly) for a couple of minutes, then you don't browse at all anymore, whatever server you reconnect to. as safe as turning off your computer, indeed.
Réponse du développeur
mis en ligne : il y a 3 ansHello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 16617541 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15835438 de Firefox, il y a 3 ansfirefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
Edit: nope it's back - turned it off until nord resolves the issueRéponse du développeur
mis en ligne : il y a 3 ansHello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M. - Noté 1 sur 5par TriBad, il y a 3 ansLike many users, since last update the slow down makes browsing with it a chore, I just turn it off...
Réponse du développeur
mis en ligne : il y a 3 ansHello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - Noté 1 sur 5par KT, il y a 3 ansUsed to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.
Réponse du développeur
mis en ligne : il y a 3 ansHello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L. - Noté 5 sur 5par Utilisateur ou utilisatrice 15122080 de Firefox, il y a 3 ans