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Critiques pour NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox par NordVPN

3,7 étoiles sur 5
5
1 583
4
266
3
128
2
113
1
667
2 757 notes
  • par Utilisateur ou utilisatrice 17124892 de Firefox, il y a 5 ans
  • par Utilisateur ou utilisatrice 16830844 de Firefox, il y a 5 ans
    I have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M.
  • par cb, il y a 5 ans
    NordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
  • par Utilisateur ou utilisatrice 17120625 de Firefox, il y a 5 ans
    Worst VPN! complete crap!!!!!!!!!!!

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S.
  • par Utilisateur ou utilisatrice 17111793 de Firefox, il y a 5 ans
  • par irajacobs, il y a 5 ans
    0 functionality without payments.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. Our service is paid. However, we do provide a 30-day money-back guarantee so that everyone has an opportunity to try our service without any risks. You can check the subscription options on our website nordvpn.com/pricing/. If anything, feel free to contact us at support.nordvpn.com. -A.S.
  • par Utilisateur ou utilisatrice 16243548 de Firefox, il y a 5 ans
  • par KittyBoy421, il y a 5 ans
  • par Utilisateur ou utilisatrice 15413607 de Firefox, il y a 5 ans
  • par Soar, il y a 5 ans
    Despite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!

    With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S.
  • par allenella, il y a 5 ans
    Ticket number was #9093424.

    This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S.
  • par Utilisateur ou utilisatrice 16995006 de Firefox, il y a 5 ans
  • par Masood Alam Shah, il y a 5 ans
  • par Utilisateur ou utilisatrice 12370255 de Firefox, il y a 5 ans
    This extension works well for those who already have a NordVPN subscription.
  • par Peter Deege, il y a 5 ans
  • par LoNo, il y a 5 ans
  • par Hocuspocus123, il y a 5 ans
  • par Utilisateur ou utilisatrice 16796146 de Firefox, il y a 5 ans
    Nord Vpn is GREAT.... Yet, the extension on firefox keeps loading as it needs to connect to the service so I can log in.... It never loads it just continually spins the wheel waiting to connect.
    I have tried disabling it, re-enabling it still does not work..

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. We're sorry to hear about the trouble. We recommend contacting our support team via live chat at support.nordvpn.com for them to check the issue. - M.M.
  • par Utilisateur ou utilisatrice 12993536 de Firefox, il y a 5 ans
  • par Speedtospare, il y a 5 ans
    Firefox browser extension gets error for login connection.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M.
  • par fretyno, il y a 5 ans
  • par IanR, il y a 5 ans
  • par Bangin, il y a 5 ans
    Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M.
  • par Utilisateur ou utilisatrice 14276848 de Firefox, il y a 5 ans
  • par cryvage, il y a 5 ans
    It never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo