Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 757 notes
- Noté 4 sur 5par Utilisateur ou utilisatrice 17043053 de Firefox, il y a 5 ansIt gets better. the most demanded feature -- whitelisting (i.e. when vpn is active and used only with listed sites, which is the most sensible mode in a case when your government breaks the Internet part by part) is absent, though blacklisting was added lately. There was some problems with UI (I needed to relogin sometimes), but overall not bad, get things done.
Réponse du développeur
mis en ligne : il y a 5 ansHello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. -Neo - Noté 3 sur 5par Rods, il y a 5 ans
- Noté 1 sur 5par Martin Cleaver, il y a 5 ansI have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
Réponse du développeur
mis en ligne : il y a 5 ansHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Noté 4 sur 5par Utilisateur ou utilisatrice 17030226 de Firefox, il y a 5 ans
- Noté 1 sur 5par Sangha, il y a 5 ansUnusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.
Réponse du développeur
mis en ligne : il y a 5 ansHello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M. - Noté 1 sur 5par Utilisateur ou utilisatrice 17014663 de Firefox, il y a 5 ansnot working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - Noté 1 sur 5par Utilisateur ou utilisatrice 17007561 de Firefox, il y a 5 ans
- Noté 1 sur 5par DT, il y a 5 ansWon't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.
Réponse du développeur
mis en ligne : il y a 5 ansHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 16618454 de Firefox, il y a 5 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 16266686 de Firefox, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16999186 de Firefox, il y a 5 ans
- Noté 1 sur 5par MrX333, il y a 5 ans
- Noté 1 sur 5par Mohan, il y a 5 ansIt's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.Réponse du développeur
mis en ligne : il y a 5 ansHello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Noté 4 sur 5par bpokorney, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15253942 de Firefox, il y a 5 ansCan't be installed in Russia anymore. What the...?
Réponse du développeur
mis en ligne : il y a 5 ansHello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea - Noté 2 sur 5par noelmage, il y a 5 ansI'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.Réponse du développeur
mis en ligne : il y a 5 ansHello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S. - Noté 5 sur 5par Utilisateur ou utilisatrice 16018265 de Firefox, il y a 5 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14814821 de Firefox, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15261251 de Firefox, il y a 5 ans
Réponse du développeur
mis en ligne : il y a 5 ansHello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.- Noté 5 sur 5par hanneclarysse, il y a 5 ans
- Noté 1 sur 5par huub66, il y a 5 ansneeds re-installation all the time to be able to log in and reconnect. Was working fine in the early days but last year very unstable and actually quite useless.
Réponse du développeur
mis en ligne : il y a 5 ansHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Noté 1 sur 5par Sekorhex, il y a 5 ansLeider kann man sich nicht mehr in das Addon einloggen mit seinem Account.
Réponse du développeur
mis en ligne : il y a 5 ansHallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo - Noté 1 sur 5par ec78b308, il y a 5 ansI'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
Réponse du développeur
mis en ligne : il y a 5 ansHello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo