Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 747 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 15202797 de Firefox, il y a 7 ansThis extension is awfull. The VPN itself is good, but when I enable this extension on firefox I lose my conection until I disable the VPN again. The Windows app works fine, but I don't want to use VPN on the whole system.
Réponse du développeur
mis en ligne : il y a 7 ansHello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would love to help you solve any issue you might've encountered while using our service. - Noté 5 sur 5par Utilisateur ou utilisatrice 15222123 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15222036 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15219288 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15218600 de Firefox, il y a 7 ans
- Noté 4 sur 5par Qlef, il y a 7 ans
- Noté 3 sur 5par Njuskalo Filter, il y a 7 ansGets stuck a lot. Sometimes requires a https login for some proxies. The speed is very good, no ip leaks. But the extension by itself is a problem.
Réponse du développeur
mis en ligne : il y a 7 ansHello. Everything appears to be working as intended on our end. Could you please contact us at support.nordvpn.com, so our team could check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve? - Noté 5 sur 5par Arena, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15206908 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 12132460 de Firefox, il y a 7 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 15202632 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15198804 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15198597 de Firefox, il y a 7 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 15195788 de Firefox, il y a 7 ans
- Noté 1 sur 5par Tog, il y a 7 ansWin10 Professional
Pros:
It's useful when it works.
Cons: (all intermittent problems)
After turning on my PC Firefox cannot access anything until I've disconnected and then reconnected NordVPN.
When I try to change locations it sticks at loading servers and never progresses beyond that.
After powering on the PC, NordVPN has logged me out.
Logging in is a pain, I can't copy and paste my username/password because as soon as I click away the login window closes.
I've paid, so I'm stuck with it.
Nordvpn support is quick to respond but their answer is just a workaround (remove/reinstall the add-on). I did that and 2 days later the server load fault is back.
It has now been a month (longer for others) with no progress on the reported faults, dropping to one star.Réponse du développeur
mis en ligne : il y a 7 ansHello. Everything's working as intended on our end. Could you please contact us at support.nordvpn.com? Our team would check what could be causing the issue that you are currently experiencing and provide you with assistance on its resolve. - Noté 5 sur 5par Utilisateur ou utilisatrice 14235921 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15191105 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15190238 de Firefox, il y a 7 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15184762 de Firefox, il y a 7 ansUPDATE: If you want to purchase NordVPN for the Firefox browser Extension, SAVE YOUR MONEY. It is very frustrating and support wasn't helpful.
This extension has been problematic from the start. It took a lot of farting around to get it to work when I first installed it and for whatever reason it logs out for no reason. NOW I can't log into it and if the extension is enabled none of the websites will load and you are presented with "Unable to find the proxy server". Disabling it then enabling it doesn't resolve the problem nor does restarting Firefox. To make things worse support.nordvpn.com is useless, I can't find any information on the extension for Firefox and it does not provide any way of contacting NordVPN Support. I moved to Firefox for privacy/security reasons and signed up with NordVPN for the same reason, I think it is time for a refund and go back to PIA.Réponse du développeur
mis en ligne : il y a 7 ansHello and let us apologize for any inconveniences. However, you may contact our customers' support team via support.nordvpn.com. The chat popup should appear after entering the support page. If it doesn't do check whether you have any ad-blocks running and disable them if anything. Alternatively, please contact our team via email, support@nordvpn.com. - Noté 5 sur 5par Alp Uysal, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15181937 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15182263 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15178145 de Firefox, il y a 7 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 15166779 de Firefox, il y a 7 ansIt's working on chrome but not on firefox
Réponse du développeur
mis en ligne : il y a 7 ansHello. It'd be great if you could contact our customers' support team while specifying the exact issue that you have experienced, for them to check what could have caused it. You may reach our team out at support.nord-help.com.