Hi there, we’re sorry to hear about your concern. We want to assure you that our extension is 100% safe and does not collect any personal data or require user identity information. It’s designed solely to help users download and save videos — nothing more.

Your privacy and security are very important to us, and we strictly follow Firefox Add-ons policies. If you experienced anything unusual or have specific details about your concern, please share them with us at support@veedmate.com so we can investigate right away.

We appreciate your feedback and hope to clear up any misunderstanding.