I found this video downloader software to be excellent in every way ! It is very easy to operate and downloads videos very FAST !! If people out-there using this app are having difficulties, it might be that they need more memory to boost the speed of the app. ---I'm happy I donated money for this non-profit project. It is well worth it. Do Not be discouraged -- this is a wonderful app !! KEEP UP THE GOOD WORK !!!