They stole commissions from creators by modifying the affiliate links of the creators that were sponsored, thus pocketing the money for themselves, even if they did nothing to earn it. This would happen when you applied a coupon, used honey gold offers or simply clicked "Got it" when they told you they didn't find anything. Basically, any click resulted in them stealing the commission. That's not all. They also screwed over the customers. Honey tells you the coupons they found are the best possible offer they found by scouring the internet, but that's not true. Stores that partnered with Honey had the ability to tell them which coupons they wanted them to use. For example, say there is a 20% off coupon you can find by searching manually, but the store doesn't want you to find that. So they tell Honey to not use that one, and only show you a 5% discount. So at checkout, you get the popup that a coupon was found, and you apply it. By doing this, you don't go searching for a better one by yourself, because Honey supposedly already gave you the best one. Thus, you leave feeling like you got the best deal, when there were much better coupons out there. All credit for this information goes to the youtuber MegaLag, who found this information during an investigation. Check out his video for more information