Hi there,

Thanks for taking the time to share this. We’re really sorry to hear about the behavior you experienced, that definitely sounds concerning, and we understand why you chose to uninstall right away.

This isn’t expected behavior for Momentum or the Pomodoro timer, and we’d appreciate the chance to look into what might have caused it, especially given the macOS version you mentioned. If you’re open to it, please feel free to reach out to us directly so we can investigate further and share this with our team:
https://get.momentumdash.help/hc/en-us/requests/new

Thanks again for flagging this, and we appreciate you taking the time to report it.
–the Momentum Team 🌿

Hey, there!

Thanks for taking the time to leave a review.

You can use Momentum without entering your email/name or creating an account.

While we highly encourage creating an account, we allow immediate access for users without any signup.

After installing Momentum, just click on the 'Stay logged out' button that appears on the "What's your email?" page.

Few things to keep in mind about having a Momentum account:
- Your account syncs your Momentum data so you can log in from other computers to see all of your Momentum data (Focus, Todos, Links, etc.).

- Your account automatically backs up your Momentum data so you won't lose any data if your computer runs into any problems.

- Your account will sync between multiple browsers and devices (e.g. your work/home computers and Google Chrome/Firefox/Microsoft Edge).

If you have more questions, please feel free to send them our way by emailing us at help@momentumdash.com.

Hey, there!

We sincerely apologize for the issues you've encountered and the lack of timely support. Your experience does not align with the level of service we strive to provide, and for that, we are truly sorry.

We'd love to assist you in resolving the issues you're facing. Kindly share the details by emailing us at help@momentumdash.com, and someone from our Customer support team will be able to assist.

Hi Allan,

Thanks for bringing this behavior to our attention.

I have tried on my end to recreate this but haven't had any luck—my searches are completing as expected. It'd be greatly appreciated if you could help us troubleshoot this further.

When you have a moment, please contact us at help@momentumdash.com. In your message, include the version of Firefox you're using, when this started happening, how often it occurs, and any more details or patterns you've noticed.

Thanks again for getting in touch, Allan. We look forward to hearing bak from you.

Cheers,

Ben

Sorry for your inconvenience. I feel for you and as a Firefox user, I understand your issue. Thanks for raising this and we will look into adding this feature if possible.

Thanks, Sayam, @ Momentum Dashboard