Beoardielingen foar NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox troch NordVPN
Wurdearringen foar saforce
Wurdearring: 1 fan 5
troch saforce, 6 jierren lynThis extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.
2.769 beoardielingen
- Wurdearring: 5 fan 5troch Horaci, ien dei lyn
Antwurd ûntwikkeler
3 dagen lyn pleatstHello! Our VPN service is indeed paid, however, we offer a 30-day money return guarantee to all the plans purchased via our website at nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. -G.M.- Wurdearring: 5 fan 5troch Firefox-brûker 20184736, 8 dagen lyn
Antwurd ûntwikkeler
10 dagen lyn pleatstHallo, wir verstehen Ihr Anliegen. NordVPN ist ein Premium-Dienst, auch wenn die App kostenlos heruntergeladen werden kann. Kostenpflichtige Abonnements ermöglichen es uns, Sicherheit und Qualität zu gewährleisten. Zudem erhalten Neukunden eine 30-tägige Geld-zurück-Garantie. -L.L.- Wurdearring: 5 fan 5troch Firefox-brûker 13693181, 15 dagen lyn
- Wurdearring: 5 fan 5troch YuukoLeMog, 18 dagen lyn
- Wurdearring: 5 fan 5troch Fer, 21 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 20151057, 23 dagen lynWorks great on my linux desktop, I have no problem connecting to my dedicated IP, killswitch and all the rest of the features works just fine. I would recommend for sure.
Antwurd ûntwikkeler
23 dagen lyn pleatstHello, we're thrilled to hear NordVPN is serving you well on Linux and that your dedicated IP setup has been smooth. Thanks so much for the recommendation and for choosing us! -D.S. - Wurdearring: 5 fan 5troch svk_sikdar, 24 dagen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 15468012, ien moanne lynFür mein Problem, bei einem Anbieter der IP's trackt mehrere Accounts zu haben genau ohne gesperrt zu werden die richtige Lösung durch die gezielte Auswahl konkreter Server in Deutschland mit ihrer Nummer #nnn
Antwurd ûntwikkeler
ien moanne lyn pleatstHallo! Schön zu hören, dass das Problem gelöst ist! Bleiben Sie gesund. -L.L. - Wurdearring: 5 fan 5troch hayn, ien moanne lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 15985264, ien moanne lyn
- Wurdearring: 3 fan 5troch Firefox-brûker 14040987, 2 moannen lyn
- Wurdearring: 5 fan 5troch Kaopy, 2 moannen lyn
- Wurdearring: 1 fan 5troch Firefox-brûker 20063895, 2 moannen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 13232067, 2 moannen lynWorks great for me in virtual machines i don't want tied to my ip address
Antwurd ûntwikkeler
2 moannen lyn pleatstHello there. Thank you for your kind review! Stay safe. -L.L. Antwurd ûntwikkeler
2 moannen lyn pleatstHello. Thank you for the suggestion. We are building our servers based on our customers demand and load increase in a particular region. We'll share your feedback with the appropriate team. G.M.- Wurdearring: 5 fan 5troch RyL, 2 moannen lyn
- Wurdearring: 5 fan 5troch Asib, 2 moannen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 15550585, 2 moannen lyn
- Wurdearring: 1 fan 5troch Maxime TEISSIER, 2 moannen lynLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Antwurd ûntwikkeler
2 moannen lyn pleatstBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Wurdearring: 1 fan 5troch Evan, 3 moannen lyn
- Wurdearring: 5 fan 5troch Maciej, 3 moannen lyn
- Wurdearring: 5 fan 5troch CB, 3 moannen lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 20021086, 3 moannen lyn