What Windscribe does not advertise is the fact that confirming your email address gets you the free 10GB of data a month, but you're also opted-in automatically to receiving their marketing emails and you're not allowed to unsubscribe without losing out on the 10GB.

The website, and also the info provided here, does state that providing your email for confirmation/verification is required for the 10GB. They do also state that marketing emails will be sent. My issue is that they obfuscate the fact that access to the 10GB is ACTUALLY tied to receiving marketing spam, instead of being tied simply to email verification.

There is no customer support email on their website, and no user feedback forms or anything, so the AI chatbot told me to submit my complaint about this to the feedback channel on the Windscribe Discord.

There is no feedback channel on the Windscribe server. Lol. If you have an actual issue or complaint, your only option is to send a message to #General, where it'll get drowned out by other conversations and/or dogpiled by users who disagree. I was "lucky" and got a response back from an actual Windscribe employee, who generously told me, "You can opt out of email marketing by subscribing to Pro," and then just sent a gif that said DEAL WITH IT, which, yikes.

Basically the actual terms of use are deceptive and the business clearly has very little respect for users. If you have a complaint, either pay them money to get around the issue, or go screw yourself.