1Password does several things well, especially in Google Chrome. However, in Firefox, the 1Password experience is genuinely problematic and highly unreliable.

The most serious issue is that it does not work properly with HTTP Basic Authentication pop-up login windows. In Firefox, I often have to click multiple times and even navigate back in the browser before eventually receiving a different error message, after which the login may finally work. This issue does not occur in Google Chrome.

This has been going on for months. I pay for an expensive subscription, but I do not expect to renew it unless this problem is properly resolved. For my work, I use a very large number of HTTP Basic Authentication links with login pop-ups, and this simply has to function correctly. At the moment, I am forced to click repeatedly or switch to Google Chrome just to get basic functionality.

Support from 1Password has also been extremely slow. It often takes several days to receive a response, which is very disappointing.

My subscription runs until November 2026, but I am already considering alternatives. That is unfortunate, because 1Password does many things very well. However, when it comes to Firefox, the overall experience has been a major disappointment. Judging by the large number of negative comments here, I am clearly not the only one experiencing this.

Sidenote: also the 1Password application for Android phone has issues; it reports 9 out of 10 times, that it has no connection, so all passwords I am adding, do not show up on my desktop. #fail #1password