I had this before the breakdown and it worked just fine for me, I loved it! Now that it's fixed, I can only get one download per day after that if I try again even if I go to a different video, it will only download the one I previously downloaded. So annoying. I've paid for this thing the last time and it is not my fault it broke down. But it's acting like I have to pay for it again in order to act right. Not cool!