NordVPN - a VPN proxy extension for Firefox のレビュー
NordVPN - a VPN proxy extension for Firefox 作成者: NordVPN
Firefox ユーザー 14336689 によるレビュー
5 段階中 4 の評価
Firefox ユーザー 14336689 によるレビュー (5年前)I use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
開発者の返信
投稿日時: 5年前Hello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
合計レビュー数: 2,766
- 5 段階中 5 の評価YuukoLeMog によるレビュー (2日前)
- 5 段階中 5 の評価Firefox ユーザー 20151057 によるレビュー (7日前)Works great on my linux desktop, I have no problem connecting to my dedicated IP, killswitch and all the rest of the features works just fine. I would recommend for sure.
開発者の返信
投稿日時: 7日前Hello, we're thrilled to hear NordVPN is serving you well on Linux and that your dedicated IP setup has been smooth. Thanks so much for the recommendation and for choosing us! -D.S. - 5 段階中 5 の評価svk_sikdar によるレビュー (7日前)
- 5 段階中 5 の評価Firefox ユーザー 15468012 によるレビュー (11日前)Für mein Problem, bei einem Anbieter der IP's trackt mehrere Accounts zu haben genau ohne gesperrt zu werden die richtige Lösung durch die gezielte Auswahl konkreter Server in Deutschland mit ihrer Nummer #nnn
- 5 段階中 5 の評価Firefox ユーザー 15985264 によるレビュー (15日前)
- 5 段階中 3 の評価Firefox ユーザー 14040987 によるレビュー (1ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 20063895 によるレビュー (2ヶ月前)
- 5 段階中 5 の評価Firefox ユーザー 13232067 によるレビュー (2ヶ月前)Works great for me in virtual machines i don't want tied to my ip address
開発者の返信
投稿日時: 1ヶ月前Hello. Thank you for the suggestion. We are building our servers based on our customers demand and load increase in a particular region. We'll share your feedback with the appropriate team. G.M.- 5 段階中 5 の評価Firefox ユーザー 15550585 によるレビュー (2ヶ月前)
- 5 段階中 1 の評価Maxime TEISSIER によるレビュー (2ヶ月前)Les nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
開発者の返信
投稿日時: 2ヶ月前Bonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - 5 段階中 5 の評価Firefox ユーザー 20021086 によるレビュー (2ヶ月前)
- 5 段階中 5 の評価Firefox ユーザー 13969455 によるレビュー (3ヶ月前)
開発者の返信
投稿日時: 2ヶ月前Здравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.- 5 段階中 5 の評価Firefox ユーザー 17616776 によるレビュー (3ヶ月前)