Proton VPN: Fast & Secure のレビュー
Proton VPN: Fast & Secure 作成者: Proton、 Proton Team
Proton Team による応答
開発者の返信
投稿日時: 2ヶ月前That doesn’t sound right. Are you taking any specific steps that lead to the issue? Do you happen to have the auto-connect feature enabled? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. Meanwhile, try reinstalling the Proton VPN extension from scratch to see if there's any improvement.
合計レビュー数: 965
- I am a Debian user. I also use Proton Pro. After trying many services, I settled on Proton because I have a lot of data to protect in a trusted cloud storage service, and I use my own domain for my personal email through Proton Mail. Proton VPN is included, and I am very satisfied with it. It never fails, either as a Firefox extension or as a VPN app.
開発者の返信
投稿日時: 14時間前That doesn't sound right. Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.- 5 段階中 5 の評価Firefox ユーザー 20151408 によるレビュー (2日前)
- Fast, reliable, and easy to use
I’ve had a great experience with Proton VPN’s Firefox extension. It’s simple to install, quick to connect, and works reliably without slowing down my browsing.
My normal connection is around 950 Mbps download and upload, and I typically get 800 to 900 Mbps when connected to a premium Proton server in New York City. That is excellent performance for a VPN.
Proton VPN also works across all major platforms. Proton Unlimited, or Proton VPN Plus with Proton Pass, offers great value for privacy focused users. Overall, it’s a fast and user friendly VPN that I’m happy to recommend. 開発者の返信
投稿日時: 2日前Sorry to hear that. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime.- 5 段階中 4 の評価Firefox ユーザー 18899970 によるレビュー (4日前)Four stars because I've used this for years without any hiccups, not five since it has been days since I have been able to use it on any Firefox-based browser. Works fine on Chromium-based browsers. This is important and needs to be fixed yesterday. People might be browsing the web without any protection, since they don't realize their connection to this VPN has been lost for so long now.
開発者の返信
投稿日時: 2日前That doesn't sound right. Which browser are you experiencing the issue with exactly? Are your browser and the Proton VPN extension both up-to-date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - 5 段階中 1 の評価Firefox ユーザー 18191082 によるレビュー (5日前)App is Silently Crashing constantly while in use. The icon on the toolbar will be lit up green like it's connected and working fine, but no website will load, so I'll click on the extension and will just get an endless spinning wheel that never loads. This happens multiple times a day at random, making using the extension pointless.
開発者の返信
投稿日時: 2日前Sorry to hear that. Are your browser and the Proton VPN extension both up-to-date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - 5 段階中 4 の評価Cpt.McCartman によるレビュー (5日前)Usually a very reliable VPN service (at least for the subscription) with some rare mishaps in streaming geoblocked live streams
開発者の返信
投稿日時: 5日前Thank you for the review. Could you let us know which specific streaming services you're having trouble with? We have a support article at https://protonvpn.com/support/streaming-guide, where you can find all the streaming services that are officially supported at the moment. If you're having trouble with any of the listed services, you can try the fixes mentioned at https://protonvpn.com/support/streaming-troubleshooting-guide. If there's no improvement, contact us at https://protonvpn.com/support/contact with more details so we can help you further. - 5 段階中 4 の評価Firefox ユーザー 15073521 によるレビュー (7日前)
- 5 段階中 1 の評価Firefox ユーザー 12748559 によるレビュー (8日前)Frequently I resume my session from suspend or hibernate on Windows, and the plugin popup window displays a spinner forever. Disabling and re-enabling the plugin does not help. Deeply unreliable.
開発者の返信
投稿日時: 6日前Sorry about that. We're aware of the issue, and our team is working on a fix. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - 5 段階中 4 の評価Vincent M. によるレビュー (8日前)Fine when it works, but since few days, regular infinite wheel and no connexion to any servers. Block all web traffic if I didn't deactivate the addon. (A kill button seems to be mandatory)
開発者の返信
投稿日時: 6日前That doesn't sound right. What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help. - 5 段階中 5 の評価Firefox ユーザー 13923958 によるレビュー (8日前)
開発者の返信
投稿日時: 6日前Thank you for the review. Unfortunately, some websites are not VPN-friendly and block known VPN IP addresses. Contact us at https://protonvpn.com/support/contact with more details about the websites in question, as well as the servers you're connected to when trying to access them so we can note your feedback for future improvement. Meanwhile, try switching between multiple different servers to see how it goes.- 5 段階中 5 の評価Fortunate_Fox によるレビュー (10日前)
- 5 段階中 5 の評価Firefox ユーザー 18000303 によるレビュー (12日前)
- 5 段階中 3 の評価Firefox ユーザー 17888296 によるレビュー (12日前)Functions as stated. However, they need to include this in the description: unless you have the paid plan, you cannot choose what country you want (even from the 10 free countries offered in the plan). The only option on the free plan is Quick Connect, which auto-connects you.
開発者の返信
投稿日時: 6日前Thank you for the review. The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change servers, or you can upgrade to connect to a specific server in a country of your choice (https://protonvpn.com/pricing). 開発者の返信
投稿日時: 6日前Thank you for the review. Could you share more details about the occasional connection issue? What type of internet connection are you using? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can investigate further.