Proton VPN: Fast & Secure에 대한 리뷰
Proton VPN: Fast & Secure 제작자: Proton, Proton Team
Proton Team 님의 답글
개발자 답글
한 달 전에 게시됨The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting, or you can upgrade to connect to a specific server in a country of your choice.
As for the issue you're experiencing, could you share more details? Where exactly have you observed the leak? Are you using any other VPN, proxy, or custom DNS services? Are you using any firewall or antivirus? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.
As for the issue you're experiencing, could you share more details? Where exactly have you observed the leak? Are you using any other VPN, proxy, or custom DNS services? Are you using any firewall or antivirus? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.
리뷰 834개
개발자 답글
6시간 전에 게시됨Sorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly.- 5점 만점에 5점Firefox 사용자 19430323 님, 2일 전
- 5점 만점에 4점Firefox 사용자 19947022 님, 2일 전The bad thing about protonvpn free is that it assigns you a server based on your IP. Proton may be collaborating with authorities. Something we don't know internally, and they can already know your IP. So when you connect you are assigned to a free server but what you don't know who is connected to that server can be you alone or with other people. Another thing is that it uses VPS, dedicated servers are in England, we all know that England is an ally of the United States so draw your conclusions. What I don't understand is why one cannot choose which server to use and not that the system itself assigned me based on its preferences.
개발자 답글
7시간 전에 게시됨The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change server, or you can upgrade to connect to a specific server in a country of your choice.
All of the Proton VPN servers use static IP addresses, which means that the same IP address is shared between all users connected to the server, and the IP address is the same all the time for that particular server, unless the server itself is changed. However, this does not apply to the free and Secure Core servers, which are selected from a pool of servers in order to balance out the load. As for dedicated IPs, we support multiple other countries: https://proton.me/support/dedicated-server-locations.
Lastly, we're not collaborating with any authorities whatsoever. If you'd like to assure yourself of Proton VPN's trustworthiness, navigate to https://protonvpn.com/blog/is-protonvpn-trustworthy for more details. We have a strict no-logs policy protected by Swiss law, and we are open-source and undergo regular third-party audits of our services. 개발자 답글
15시간 전에 게시됨We're sorry to see that you're dissatisfied, and we would appreciate your feedback on how we could earn a better review from you. If you're having any problems with Proton VPN, we'd be more than happy to troubleshoot with you and see that it is to your satisfaction. Please contact us at https://protonvpn.com/support/contact with more details. We'd be happy to help.- 5점 만점에 5점AetherRose 님, 4일 전Great app, does a good job. I'd love it if they added a feature to turn on for specific websites.
- 5점 만점에 4점Firefox 사용자 19941048 님, 6일 전So like sometimes I need to turn the extension on and off a lot sometimes cuz if I don't it just won't connect to internet. (The web browser not the computer) I've tried this on waterfox and librefox I believe and multiple devices and OSes
개발자 답글
5일 전에 게시됨Thank you for the feedback. Does the issue perhaps occur after rebooting your device, or restarting your browser? Are you receiving any error messages? Do you have the auto-connect feature enabled? Which browser version and Proton VPN extension version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - 5점 만점에 5점Firefox 사용자 12780740 님, 6일 전Works almost perfectly. A killp-switch would be necessary. Thanks Proton Team!
개발자 답글
7일 전에 게시됨Sorry to hear that. Could you describe the issue in more detail? What are the specific steps you're taking that lead to the problem? Are you receiving any error messages? Which Firefox version and Proton VPN extension version do you have installed? Contact us at https://protonvpn.com/support/contact with more details so we can help.
Meanwhile, try reinstalling the extension from scratch to see if there's any improvement.- 5점 만점에 5점Armando Bloom 님, 8일 전
- 5점 만점에 5점Firefox 사용자 19935455 님, 9일 전
- 5점 만점에 5점GalaxialSupernova 님, 10일 전
- 5점 만점에 5점Aimee Oracle Grove 님, 10일 전
- 5점 만점에 3점Ce@p2g77L#W 님, 12일 전It does its job. Reliable. Not greedy, the free version is quite good.
However, there are some problems specific to Firefox.
There are regular connection problems.
-It always says there's a problem connecting your account, but your account connects (this isn't a huge problem, it's just confusing for some).
-Sometimes it connects and then disconnects after a split second. You have to wait a bit. (Meh, okay, but it's still a problem)
-Sometimes it doesn't connect automatically (this is a minor issue if you've pinned it to the top right, but it's very annoying)
-Loses the browser permissions?? You have to delete the add-on regularly and re-grant the requested permissions. (This is what's frustrating because the necessity of this can be forgotten.)
At least I experience these problems in both Windows and Cachy.개발자 답글
12일 전에 게시됨Thank you for your feedback. Which Firefox version and Proton VPN extension version do you have installed exactly? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are you using any antivirus, firewall, or device optimization software? Contact us at https://protonvpn.com/support/contact with more details so we can investigate the issues further and help you troubleshoot. - 5점 만점에 1점Overlord69 님, 13일 전I can't tell what's currently going on but starting since today I can't use the addon anymore. Every time I try to connect to a server the whole browser freezes and if I wait long enough, it crashes. I have to open Firefox in troubleshooting mode and remove the addon, because as soon as I enable it it tries to connect to a server and the browser freezes.
개발자 답글
12일 전에 게시됨That doesn't sound right. Do you perhaps have the auto-connect feature enabled? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact with more details so we can have a better understanding of the issue and help you troubleshoot. - 5점 만점에 5점FFfanboy42X 님, 13일 전
- 5점 만점에 1점THE-DRAG0N 님, 17일 전
- 5점 만점에 2점DevourerOS 님, 20일 전I used to love ProtonVPN extension. It was quick and easy. However, now it is a nightmare. It started with the last version causing issues where you had to disable it and reopen the browser, but only on Linux. Well now, even if you disable it, it will lock your browser up and refresh the page every 30 seconds, on Windows and Linux. You have to completely disable and remove it, then go into the folder and delete the xpi in order to use your Firefox. I spent hours trying to place the blame on anything else. Even doing the Firefox troubleshooting where it disables the extensions did not stop this problem. Only completely removing the xpi and setting for it would stop this. I don't know what is going on over there, but I'm sure that you all should revert some of the changes you have been making, since version 1.3.x, would fix these issues. The nag pop-up for rating is horrible, and it doesn't matter if we had rated it or not. There should be a leave me alone box.
Edited, for typos and clarity.
Update: Reinstalled 1.2.16 and the issues with the lockup and reload and forgot to add that just opening the browser without loading a page would cause it to just use up all RAM in the system over about a 5 to 10 minute window. You could just sit there and watch it keep climbing.개발자 답글
19일 전에 게시됨Sorry to hear that. Could you share more details about the issue? Does it perhaps occur after rebooting your device? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can have a better understanding of the issue and help you troubleshoot.