Proton VPN: Fast & Secure에 대한 리뷰
Proton VPN: Fast & Secure 제작자: Proton, Proton Team
리뷰 213개
개발자 답글
4달 전에 게시됨Sorry to hear that. Could you describe the issue in more detail? What are the specific steps you're taking that lead to the problem? Are you receiving any error messages? Which Firefox version and Proton VPN extension version do you have installed? Contact us at https://protonvpn.com/support/contact with more details so we can help.
Meanwhile, try reinstalling the extension from scratch to see if there's any improvement.- 5점 만점에 1점Overlord69 님, 4달 전I can't tell what's currently going on but starting since today I can't use the addon anymore. Every time I try to connect to a server the whole browser freezes and if I wait long enough, it crashes. I have to open Firefox in troubleshooting mode and remove the addon, because as soon as I enable it it tries to connect to a server and the browser freezes.
개발자 답글
4달 전에 게시됨That doesn't sound right. Do you perhaps have the auto-connect feature enabled? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact with more details so we can have a better understanding of the issue and help you troubleshoot. - 5점 만점에 1점THE-DRAG0N 님, 4달 전
개발자 답글
4달 전에 게시됨We've passed on your feedback to the team accordingly. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know at https://protonvpn.com/support/contact.- 5점 만점에 1점Firefox 사용자 14971508 님, 4달 전ich kann leider nur einen stern vergeben, das liegt daran, das man diese Free server nicht direkt auswählen kann. es gibt nur einen button schnelle verbindung und da wird dann mit einem freien server verbunden der dann aber lustigerweise nicht funktioniert, obwohl man verbunden ist, wenn man seine ip adresse kontrollieren möchte, kommt die vom nähe wohnort. tolle arbeit proton
개발자 답글
4달 전에 게시됨The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting, or you can upgrade to connect to a specific server in a country of your choice.
As for the issue you're experiencing, could you share more details? Where exactly have you observed the leak? Are you using any other VPN, proxy, or custom DNS services? Are you using any firewall or antivirus? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - Extension completely bricks FireFox. Fails to connect and remains stuck at which time, all functionality of the browser has stopped. Cannot open settings, cannot click the extension icon, nothing. Assumed it may have been the core secure function causing the hang up, so I did a refresh on FireFox. Reinstalled the extension and same issue happened. Had to do another refresh of FireFox.
개발자 답글
4달 전에 게시됨Sorry to hear that. Please contact us at https://protonvpn.com/support/contact letting us know which specific Firefox version and Proton VPN extension version you have installed, what OS your device is running, whether you have the auto-connect option enabled, etc. We'd be happy to investigate the issue further. 개발자 답글
5달 전에 게시됨We have a free plan as well that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our free plan, and we don't ask for any payment details during signup (https://protonvpn.com/free-vpn).개발자 답글
5달 전에 게시됨We're sorry to see that you're dissatisfied. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly.- 5점 만점에 1점Oliver Salzburg 님, 5달 전Pops up annoying "please rate our app" spam, right when you need to adjust a setting.
개발자 답글
5달 전에 게시됨Sorry to hear that. Your feedback has been forwarded to the team accordingly. If you have any other suggestions on what we could do to further improve our service, feel free to let us know at https://protonvpn.com/support/contact. - 5점 만점에 1점11156664866324856127 님, 6달 전Not working in Linux. Unresolved to date and not verbal about it.
개발자 답글
6달 전에 게시됨That doesn't sound right. Could you share more details on what exactly doesn't work? Are you perhaps having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - 5점 만점에 1점Firefox 사용자 13296454 님, 6달 전
- 5점 만점에 1점Firefox 사용자 15494488 님, 6달 전
- 5점 만점에 1점Firefox 사용자 19781919 님, 6달 전
개발자 답글
7달 전에 게시됨We're sorry to hear that, and we would appreciate your feedback on how we could earn a better review from you. If you're having any problems with Proton VPN, we'd be more than happy to troubleshoot with you and see that it is to your satisfaction. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us'. We'd be happy to help.개발자 답글
7달 전에 게시됨That doesn't sound right. Can you let us know if you're receiving any error messages? What are the exact steps you're taking that lead to the issue? Which exact version of your browser and the Proton VPN extension do you have installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.- 5점 만점에 1점Mark Samson 님, 7달 전
- 5점 만점에 1점Firefox 사용자 19425685 님, 7달 전
- 5점 만점에 1점Firefox 사용자 17767719 님, 7달 전
개발자 답글
7달 전에 게시됨That doesn't sound right. Could you describe the issue in more detail? Are you receiving any specific error messages? What Linux distro are you running, and which exact version of Firefox do you have installed? Have you tried reinstalling the Proton VPN extension? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.- 5점 만점에 1점Firefox 사용자 16833082 님, 7달 전With only this vpn specifically proton services are not reachable, but work with different vpn.
what a joke !!!개발자 답글
7달 전에 게시됨That doesn't sound right. Could you share more details? Are you experiencing the issue with specific servers only or with all servers? Are you receiving any error messages? What type of internet connection are you using? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - 5점 만점에 1점Robson Previato 님, 7달 전Proton is a really good service, but VPN latence is really bad compared to NordVPN which is one that I tried also!
개발자 답글
7달 전에 게시됨That doesn’t sound right. Could you share more details on this? Are you using any other VPN, proxy, or custom DNS alongside Proton VPN? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Reach out to us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help. - 5점 만점에 1점Firefox 사용자 19717009 님, 7달 전I'm using this on linux mint, and basically whenever i install it, it will work for a few hours. Then the next day when i try to load any page, it will fail. Even if I disconnect from the VPN it still fails. The only thing that works is to delete the entire extension and redownload it and log in, which takes too long.
Need to fix this issue, otherwise app unusable개발자 답글
7달 전에 게시됨That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? What version of Firefox and the Proton VPN extension do you have installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. 개발자 답글
8달 전에 게시됨That doesn't sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have the auto connect feature enabled? What are the exact steps you're taking that lead to the issue? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further.- 5점 만점에 1점webistrator 님, 8달 전The "take what you get" free server idea would be OK if it didn't corrupt one's browser language settings so that, for example, if one draws a Japanese server then one's browser language becomes Japanese and can't be reset--and yes, Firefox has default language control, but it doesn't work to reset the langauge. If one could at least choose preferred nations rather than having to accept the default picked by the Proton extension, life would be easier. Otherwise, one must disconnect totally from Proton VPN and reconnect later -- or do a quick study in Japanese, Chinese (apologies, Aifun Ltd), etc.!
(Re: ProtonVPN's response) -- I've used NordVPN and Surfshark in the past and I lever lost my language choice. Neither one changed nor corrupted my browser language as ProtonVPN does. Both are linguistically "transparent to the user". If ProtonVPN thinks loss of legibility is "proof" it is working and that illegible browser output that cannot be restored--even when their VPN service is turned off-- is a good trade-off, they're naively mistaken. Proton VPN's algorithm of an arbitrary node selection with hopes that one gets the right language "brass ring" on Proton's node merry-go-round leaves no choice but to give up their VPN protection. Proton could offer users a language preference option, but that seems outside their wherewithal, unlike other VPN providers.
Of course, Proton offers the choice of a paid "upgrade" to solve the loss of language problem. My "test drive" of free Proton VPN shows that it cannot ensure language autonymy; why would I pay to risk more poor performance?
(Again a 2/20/26 update, solicited by Proton:) Nothing new, better or improved. Same language corruption, same poor choices of 10 (Proton's lead-in still says "5") lands in their "take what you get and shut up!" node lottery in the brass ring grab that corrupts your set language --"proof that it's working...", says Proton. Oh, but you can opt for another bad choice by simply selecting "Change..." and waiting up to 10 minutes for another--likely poor--choice and hope it speaks your language. All this could be lessened if not done away with by allowing us freeloaders (who'd pay for this kind of performance and service?) to specify a language preference on signing up. Nope. Too complicated for Proton's team to implement.
So from me, still one star.개발자 답글
8달 전에 게시됨This is expected since your IP address and geolocation are changed to appear as if you're in the country that our server is located in. It means that Proton VPN is working as intended. Whatever server you connect to, you're likely to be served content in the language of that server's country.
That said, the default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. You still have the option to switch to another randomly allocated server, or you can upgrade to connect to a specific server in a country of your choice.