RoboForm Password Manager에 대한 리뷰
RoboForm Password Manager 제작자: Siber Systems
Firefox 사용자 17762763 님의 리뷰
5점 만점에 5점
Firefox 사용자 17762763 님, 3년 전I have used Roboform for over 15 years. At times I became annoyed with it, but gradually the issues became worked out. I very seldom see a login problem on my laptop, but the mobile app is clumsy to use and often misses the logon boxes.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
리뷰 4,557개
- Trotzdem die neueste Version des Addons und auch des Roboform Programms auf meinem Mac mit MacOS Catalina installiert ist ,kann sich das Addon nicht im Browser verbinden.Auch habe ich testweise andere Addons wie uBlock Origin ,Privacy Badger , verschiedene Fingerprint Blocker deaktiviert ,wie auch die Datenschutzeinstellungen des Firefox Browsers Version 150.01 (neueste Version) auf Standard gesetzt habe ,kann sich das Addon nicht mit der Roboform Website (auch dort hatte ich ein Login gemacht) verbinden ! Es erscheint auf der Roboform Website auf grauem Hintergrund folgende Meldung als kleines Popup Fenster : RoboForm Start Page has detected RoboForm browser extension but cannot connect with it.
Please update RoboForm browser extension.
Was soll man nun tun ?
In anderen Browsern :Vivaldi ,Brave,Opera funktioniert das Addon ! - 5점 만점에 5점Firefox 사용자 13769660 님, 15일 전
- 5점 만점에 5점Firefox 사용자 13720335 님, 15일 전I've been using Roboform forever. I've tried out others over the years, but they didn't have the features I needed.
What motivated me to write this is that I had to submit a support ticket, and they responded with a helpful answer in one minute! Best support I've ever received from a company. - 5점 만점에 1점Firefox 사용자 18672029 님, 16일 전Funktioniert leider seit ein paar Wochen nicht mehr mit Firefox
- 5점 만점에 5점Firefox 사용자 16716155 님, 21일 전
- 5점 만점에 3점Firefox 사용자 13456834 님, 한 달 전One time, one of the best password managers available. I have been a user for several years, with licenses in ver6 and ver7 before 8 wholesale upgrade & now 9. Unfortunately they appear to be killing it slowly but surely with untimely and poor quality "upgrades"
After finally fixing login & attachment issues a few months ago, they have now brought them back again with this last update. - 5점 만점에 1점litlewolf2 님, 한 달 전Was a great extension. I bought mine years ago, but after having to switch computers I lost access. So I went with free version. They stopped supporting the extension for free. Now they want annual fees. Personally I think this should be a one time fee for life like what I originally paid for. Now they even removed the desktop version of being able to input passwords. App sucks now.
- I chose Roboform maybe a couple of decades ago when I held a senior staff position in IT which had the word "security" (among others) in my job description, and I have not been disappointed. It seems well structured from a security standpoint; I could be blind, but I'm not seeing the catastrophic compromises other respected products fall prey too. I'm never fighting it - seeming inconveniences appear to have security in the background. Roboform has numerous nice features like tending to hide the password fills from screen captures, and it is good at adapting to the various security contortions introduced in qualifications across multiple platforms, IMO not an easy feat. Highly recommended.
- 5점 만점에 5점Firefox 사용자 17456523 님, 2달 전
- 5점 만점에 5점Inquisitor 님, 3달 전
- 5점 만점에 5점Firefox 사용자 14721471 님, 3달 전
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- 5점 만점에 1점Firefox 사용자 18619481 님, 6달 전
- I've been using Roboform for years, and on the whole I like it - but the Firefox extension is SOOOO SLOOOW, it takes a good 10-15 seconds for the toolbar menu to open and populate (it is instant in Chrome). It happens on multiple PCs and reinstalling Firefox doesn't help. Please fix.
- 5점 만점에 5점Firefox 사용자 19217854 님, 7달 전