Surfshark VPN 확장 프로그램에 대한 리뷰
Surfshark VPN 확장 프로그램 제작자: Surfshark
mark 님의 리뷰
As others have stated in reviews here, this extension does not work properly - it causes delays or completely fails in accessing sites, both problems of which disappear when you pause or turn off the extension. Before I am told to contact support, I have already done that and was advised to reinstall the extension, which I did, with no change. I was then asked why I was using the firefox extension and it was suggested I should just use the desktop VPN client - for a couple of reasons I do not want to do this. My next step will be to try an alternative VPN if Surfshark can't fix this. This is a relatively recent problem so someone has done something to mess things up - when you find them, can you please tell them to undo what they did.
개발자 답글
3년 전에 게시됨Hello Mark! Thank you for your feedback, I really appreciate it! I'm sorry to hear about the issues that you are facing with the extension. Could you reach out to me at miles@surfshark.com so I could personally check your case? Thank you, Miles.
리뷰 1,205개
- 5점 만점에 4점Firefox 사용자 18361484 님, 하루 전
- 5점 만점에 5점Firefox 사용자 13921828 님, 12일 전
- 5점 만점에 1점Firefox 사용자 19574196 님, 13일 전
- 5점 만점에 5점Firefox 사용자 19884329 님, 14일 전
- Been using SurfShark for well over a year now and I think it's great. I'm not smart enough to know if it's the BESTest ever. But it's definitely doing what I need at a reasonable price.
Considering I've had bad experiences with other VPNs, I highly recommend SurfShark to everyone. - 5점 만점에 3점Firefox 사용자 18294737 님, 23일 전My measure of the effectiveness of Surfshark is how full my bypass list becomes. Sites that effectively have determined that a VPN is in effect. My bypass list is FULL - I would add more if the list allowed it. Nowadays the sites that reject the VPN connection simply do not load until I turn the VPN off (~50%) or add to the bypass list.
개발자 답글
22일 전에 게시됨Hello, sorry to hear about this experience. Some websites actively block VPN IP addresses, and switching to a different server in the Surfshark app or extension can often help reduce how many sites need to be added to Bypasser. We’d also like to look into why so many pages are failing to load for you, as that’s not the experience we want you to have. Please get in touch with us via live chat on our website or at support@surfshark.com. - 5점 만점에 5점Firefox 사용자 19895208 님, 한 달 전
- 5점 만점에 1점Firefox 사용자 14643647 님, 한 달 전
개발자 답글
한 달 전에 게시됨Hi there. Yes, Surfshark requires an account/login to provide a secure and personalized experience (and so you can manage your subscription and devices). If you have any questions or need help, please reach out to us at support@surfshark.com or via live chat.- 5점 만점에 4점Firefox 사용자 18788016 님, 한 달 전
- 5점 만점에 5점Firefox 사용자 19085359 님, 2달 전Eu gostei bastante da extensão, ela funciona perfeitamente pra mim e é bem fácil de usar.
개발자 답글
2달 전에 게시됨Hi, we're sorry to hear that our extension is slowing down your browser. We would like to investigate what happened specifically - could you contact us directly at support@surfshark.com or via live chat on our website?- 5점 만점에 2점Firefox 사용자 14781693 님, 2달 전Sur le papier elle fonctionne correctement, mais elle provoque des freezes et parfois des plantage du navigateur qui m'oblige à la désactiver quand j'en n'ai pas besoin...
개발자 답글
2달 전에 게시됨Bonjour, merci de nous avoir contactés. Nous serions ravis d'examiner les problèmes que vous avez rencontrés avec Surfshark, mais nous aurions besoin de plus de détails au préalable. Pourriez-vous nous contacter directement à l'adresse support@surfshark.com ou via le chat en direct sur notre site web ? 개발자 답글
2달 전에 게시됨Привет. Для использования Surfshark вам необходимо зарегистрироваться, чтобы иметь возможность управлять своей подпиской и легко пользоваться нашими услугами на всех своих устройствах.- 5점 만점에 5점Firefox 사용자 18215029 님, 2달 전