Not providing some trial or free verison

Truly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.

For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.

Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.

Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.

Update broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.

Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.

This is completely inexcusable behavior for a company in the security business.

la extensión funciona bien pero tienen la pura la caga con la ultima actualización.

same problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce

Shouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.

Same problem everybody else is having. Had to disable the extension. Please fix ASAP.

Last updated is a huge mess and still no update. It's a shame for a service about security...

Recent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.

I have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.

I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.

I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.

It stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(

Can't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.

Nord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.

Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623

As of June 2024, this extension severely throttles internet connection speeds.

Using NordVPN without the extension is no problem at all, but the browser extension quite literally slows your experience to a halt. It's unusable. If you haven't purchased a Nord subscription yet, and you are hoping to make use of the browser extension, look elsewhere. All of the 5-star reviews for this extensions are likely out of date, and or posted by people provided with financial incentive to do so.



TL;DR
Steer clear.

I do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...