Recenzje dodatku Proton VPN: Fast & Secure
Proton VPN: Fast & Secure Autor: Proton, Proton Team
Autor odpowiedzi: Proton VPN
Odpowiedź autora
Data: 2 lata temuHello,
I'm sorry to hear. We are rather limited by the browser capabilities. If the ISP or country you're browsing from is blocking our domain, we cannot establish to connection to it in the first place.
I suspect the update issue is also related to some sort of firewall. If you contact contact@protonvpn.com or support@protonvpn.zendesk.com and provide the version of the browser extension you're using, from where you got it and the country/ISP you're from, we can try to find ways to circumvent it.
A screenshot of the prompt you get and HAR export of the browser extension network traffic may also help to find out if you can provide it also.
Please note that Proton also has a client that you can install on your device wich is more efficient in countries with anti-VPN filtering rules.
I'm sorry to hear. We are rather limited by the browser capabilities. If the ISP or country you're browsing from is blocking our domain, we cannot establish to connection to it in the first place.
I suspect the update issue is also related to some sort of firewall. If you contact contact@protonvpn.com or support@protonvpn.zendesk.com and provide the version of the browser extension you're using, from where you got it and the country/ISP you're from, we can try to find ways to circumvent it.
A screenshot of the prompt you get and HAR export of the browser extension network traffic may also help to find out if you can provide it also.
Please note that Proton also has a client that you can install on your device wich is more efficient in countries with anti-VPN filtering rules.
931 recenzji
- Ocena: 5/5Autor: K4SS, 1 dzień temuVery safe, very reliable - love our friendly neighbourhood Swiss fellas <3
- Ocena: 5/5Autor: Kuru, 1 dzień temu
- Ocena: 5/5Autor: lsm, 2 dni temu
- Ocena: 5/5Autor: LR, 3 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 20081603, 7 dni temu
- Ocena: 5/5Autor: dinto, 8 dni temuIt always work, just a few instances in some countries but it's resolved in a few clicks.
- Ocena: 5/5Autor: rangers5, 10 dni temuGet this through proton unlimited does the job never have any issues with it
Odpowiedź autora
Data: 8 dni temuThat doesn't sound right. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help.- Ocena: 4/5Autor: alex, 16 dni temu
- Ocena: 5/5Autor: Klaus blanger, 17 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 20055461, 19 dni temu
- Ocena: 4/5Autor: _BoneZ_, 20 dni temuI had the same issue as others. Spinning circle after install. However, once I removed it and installed it again, what I was missing was the confirmation button at the bottom of the first page that opens up, then on the next page it asks you to log in. Once logged in, THEN the extension icon worked correctly.
At least for a paid person. Not sure how that's supposed to work with the free version.Odpowiedź autora
Data: 19 dni temuThank you for the feedback. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime. - Ocena: 4/5Autor: Box Hill, 20 dni temuI have been using it for years but this week it doesn't work. The extension keeps loading loading and loading. I tried to uninstall and reinstall it but it didn't work.
The Proton VPN in my MacOS works completely fine but I don't want to use that.Odpowiedź autora
Data: 19 dni temuSorry to hear that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Ocena: 5/5Autor: Użytkownik Firefoksa 12808330, 21 dni temu
- Ocena: 4/5Autor: Setsuna, 21 dni temuEdit: NOW it works. I was able to uninstall it and reinstall. Thank you.
Odpowiedź autora
Data: 20 dni temuThat doesn't sound right. Could you clarify what exactly doesn't work? Are you having trouble installing the Proton VPN extension, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Ocena: 1/5Autor: Użytkownik Firefoksa 19564633, 21 dni temuProtonVPN by itself is not bad, in fact it is by far the best VPN service I have used till date. But this extension? It is more worthless than a boat on land.
The problem is that it never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension.
Here's the process:
1. I pin this extension and then click on its icon
2. A small window appears and its loads... something.
3. It keeps loading.
4. It keeps loading.
Forever.
Yes, I reinstalled it multiple times.
Yes, I updated firefox.
I even rebooted once. Did not work at all. The ProtonVPN Linux CLI did though so its definitely not a network issue on my side.Odpowiedź autora
Data: 20 dni temuSorry about that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Ocena: 5/5Autor: John Smith, 22 dni temuIt was easy to use, & free. I liked that it automatically connected.
- Ocena: 5/5Autor: Dio, 23 dni temu