Recenzje dodatku Proton VPN: Fast & Secure
Proton VPN: Fast & Secure Autor: Proton, Proton Team
Autor recenzji: DevourerOS
Ocena: 2/5
Autor: DevourerOS, miesiąc temuI used to love ProtonVPN extension. It was quick and easy. However, now it is a nightmare. It started with the last version causing issues where you had to disable it and reopen the browser, but only on Linux. Well now, even if you disable it, it will lock your browser up and refresh the page every 30 seconds, on Windows and Linux. You have to completely disable and remove it, then go into the folder and delete the xpi in order to use your Firefox. I spent hours trying to place the blame on anything else. Even doing the Firefox troubleshooting where it disables the extensions did not stop this problem. Only completely removing the xpi and setting for it would stop this. I don't know what is going on over there, but I'm sure that you all should revert some of the changes you have been making, since version 1.3.x, would fix these issues. The nag pop-up for rating is horrible, and it doesn't matter if we had rated it or not. There should be a leave me alone box.
Edited, for typos and clarity.
Update: Reinstalled 1.2.16 and the issues with the lockup and reload and forgot to add that just opening the browser without loading a page would cause it to just use up all RAM in the system over about a 5 to 10 minute window. You could just sit there and watch it keep climbing.
Edited, for typos and clarity.
Update: Reinstalled 1.2.16 and the issues with the lockup and reload and forgot to add that just opening the browser without loading a page would cause it to just use up all RAM in the system over about a 5 to 10 minute window. You could just sit there and watch it keep climbing.
Odpowiedź autora
Data: miesiąc temuSorry to hear that. Could you share more details about the issue? Does it perhaps occur after rebooting your device? Are you receiving any error messages? Which Proton VPN extension version and Firefox version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can have a better understanding of the issue and help you troubleshoot.
862 recenzje
Odpowiedź autora
Data: 19 minut temuThat doesn't sound right. What type of internet connection are you using? Are you receiving any error messages? Do you have any antivirus or firewall software installed? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
Meanwhile, if possible, try switching to a different network to see if there's any improvement.- Ocena: 5/5Autor: rwac, 1 dzień temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 16330276, 2 dni temu
- Ocena: 5/5Autor: cuvtixo, 3 dni temuMainly I use this extension on Chrome-based browsers, which gets labelled as a different "device"(?) This is very easy to use on both browser platforms. It was surprisingly difficult for me even find how to rate a FF extension on Mozilla! But it's definitely worthwhile for someone who uses Firefox only occasionally
Odpowiedź autora
Data: 3 dni temuThat doesn't sound right. Could you share more details about the issue? Are you using any other VPN, proxy, or custom DNS? How exactly have you observed the leak? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact so we can investigate the behavior further.- Ocena: 1/5Autor: Promero, 9 dni temuSo there really is a widespread issue between Proton VPN and Firefox. I’m frustrated, I’m a premium subscriber on an annual plan, and I still can’t use the service in the browser that’s officially supported via the extension. We need an ETA! It’s been almost two months with no updates.
Odpowiedź autora
Data: 3 dni temuSorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help. - Ocena: 5/5Autor: Oliver, 9 dni temu
- Ocena: 5/5Autor: Job1135, 9 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 17376381, 11 dni temu
- Ocena: 2/5Autor: Crabbage, 11 dni temuWorks great until my laptop goes to sleep. Then it disconnects, and for some reason prevents Firefox from connecting to the internet at all. And since Firefox isn't connected to the internet, the extension doesn't load properly, so I can't even turn it off! I have disable the add-on to get Firefox to work, at which point I can reenable it and reconnect the proxy.
Odpowiedź autora
Data: 10 dni temuSorry about that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Ocena: 5/5Autor: Codfather, 11 dni temu
- Ocena: 4/5Autor: Użytkownik Firefoksa 19047405, 12 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 18869155, 12 dni temu
- Ocena: 1/5Autor: TylerBaraby, 12 dni temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 19965390, 12 dni temu
- Ocena: 5/5Autor: Memo123, 13 dni temuIdk why it has low rating, it does what it's supposed to do and works fine. If you want upgrade you need to pay tho
- Ocena: 1/5Autor: Użytkownik Firefoksa 17416737, 13 dni temu
- Ocena: 5/5Autor: log4jacob, 14 dni temu
- Ocena: 1/5Autor: Oğuz Düz, 14 dni temuI find Proton's overall service quality, server speeds, and desktop application very successful; it's a genuinely good service. However, the browser extension (Zen, Vivaldi, etc.) unfortunately does not work properly on this computer.
The moment I click connect, the extension turns "green" (connected) within milliseconds, but no pages load and it throws a "Connection Timed Out" error. I have checked all network settings and DNS configurations on my system. While other competing VPN extensions work flawlessly on the exact same system, only Proton's extension gets stuck in this fake connection loop and fails to route traffic properly at the OS layer. This extension urgently needs an update to match the quality of the overall service. Until the extension is fixed, my rating is 1 star.Odpowiedź autora
Data: 14 dni temuSorry to hear that. Are both your browser and the Proton VPN extension up-to-date? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Please reach out to us at https://protonvpn.com/support/contact with more details. We'd be happy to help once we've gained a better understanding of the problem. - Ocena: 2/5Autor: rumple9, 14 dni temuDoesn't work with Firefox Nightly, but does work with vanilla Firefox. Would be good if they can get it working with Nightly
Odpowiedź autora
Data: 14 dni temuSorry to hear that. Could you share more details on what exactly doesn't work? Are you perhaps having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - Ocena: 5/5Autor: tedkaz, 15 dni temu
- Ocena: 5/5Autor: Mathieu Vandenneucker, 16 dni temu
- Ocena: 5/5Autor: Whurst, 16 dni temuNever had any problems with this VPN add-on. Works perfectly when I need it; no speed or connection issues.