Hey Andi,

1Password X doesn’t currently offer Touch ID unlock (but it will in the future).

It sounds like you might have been using our old companion extension, and not 1Password X. If that is the case, you can disable/remove 1Password X from your browser and install the old companion extension from here: https://1password.com/browsers/

Hey there!

We are indeed working on integrating 1Password X with the our 1Password desktop apps, which will allow Touch ID support.

This is a bit more complicated than expected, but our end goal is to allow 1Password X to integrate on all platforms (not just Mac) and this will require overcoming a lot of technical barriers.

Thanks for the support and the kind words.

The 1Password team.

Hey there!

That’s quite unusual. We’d recommend you test things in a new Firefox profile where you should install only the 1Password X extensions and see how things work there.

In case the issue persists in a new profile, please email us all the details to support+extensions@1password.com and we’ll gladly help you get to the bottom of this!

Looking forward to hearing from you.
The 1Password team.

Hey there!

We’d love to help you get 1Password up and running in your Kubuntu.

Please email us all the details to support+extensions@1password.com and we’ll get on the case!

Hey there,

The 1Password X extension is a standalone app that works independently from the 1Password 7 desktop app, which is why it has to be unlocked separately.

It sounds like you have been using the old companion extension previously, which connects to the desktop app and locks/unlocks with it. You can still use the old companion extension if you prefer: https://1password.com/browsers/

However, we do recommend you stick to 1Password X, as it provides a better autofilling workflow and experience, but if unlocking the extension with the desktop app is crucial to your workflow, then the companion extension is what you need for now :)

The 1Password team.