Отзывы на «Rakuten: Get Cash Back For Shopping»
Rakuten: Get Cash Back For Shopping от Rakuten
Отзывы SL
I'm new to this extension. It adds an obnoxious floating purple bubble on the right side of the screen that pops up on a bunch of websites and then asks me to "check for deals". This creates attention fatigue. A very poor UX choice by the company.
Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.
So far after a month, I've earned zero dollars. Not worth the hassle.
Sure, I can click "disable for this session" or "disable for 30m" but I still shouldn't have to do that.
So far after a month, I've earned zero dollars. Not worth the hassle.
Ответ разработчика
размещено год назадThank you for this feedback about our Rakuten Browser Extension. We are sorry this new feature isn't to your liking. You can slide this "bubble" out of the way, up and down the viewed page. Like you are aware, it can be hidden for 30 minutes or hidden for the shopping session. If, for some reason, you find this feature is not ideal for how you like to shop, you can uninstall our extension and shop by visiting our website, Rakuten.com, directly or by shopping from our app on any iPhone, iPad, or Android device.
904 отзыва
- Оценено на 1 из 5от Yakedo, 2 месяца назад
- Оценено на 1 из 5от Пользователь Firefox 18488372, 4 месяца назадInstalled and two out of two purchases did not track. Simply doesn't work. Contacted Rakuten and received the generic "we will reach out" response. Hard to believe there is something worse than their normal tracking. So not only is this add on extremely intrusive with pop ups it doesn't work.
Reply to developer response: How exactly will you "review this" other than to say we'll reach out to the merchant and if they didn't track it then it is the users fault? Fact is there are better cash back sites that actually have relationships with merchants rather than Rakuten's "oh well, it's your fault" response.Ответ разработчика
размещено 4 месяца назадWe are happy to review this for you. Please email our team at socialhelp@rakuten.com. - Оценено на 1 из 5от Пользователь Firefox 19585460, 6 месяцев назадIt doesn't work on Firefox. I can only use Chrome
Ответ разработчика
размещено 6 месяцев назадYou can get our extension back up and running by uninstalling it from your copy of Firefox (if installed). Then, you can download our Rakuten Browser Extension from our website, Rakuten.com, or through Firefox Browser Add-Ons page. If you have any more questions or encounter any more issues, don’t hesitate to reach out to us at socialhelp@rakuten.com - Оценено на 5 из 5от Arib, 6 месяцев назад
- Оценено на 5 из 5от Пользователь Firefox 19006624, год назад
- Оценено на 1 из 5от Пользователь Firefox 19026091, год назадThis used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
Ответ разработчика
размещено год назадIf you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at socialhelp@rakuten.com so we can dig into this for you. - Оценено на 5 из 5от Пользователь Firefox 16761587, год назад
- Оценено на 1 из 5от Пользователь Firefox 16471973, год назадIt said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
Ответ разработчика
размещено год назадOh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at socialhelp@rakuten.com so we can help you out. - Оценено на 5 из 5от Пользователь Firefox 17377984, год назад
- Оценено на 5 из 5от Пользователь Firefox 18971339, год назад
- Оценено на 4 из 5от Пользователь Firefox 17059814, год назад
- Оценено на 5 из 5от Пользователь Firefox 15687146, год назад
- Оценено на 5 из 5от Пользователь Firefox 18903820, год назад
- Оценено на 1 из 5от Пользователь Firefox 18849742, год назад
- Оценено на 5 из 5от Пользователь Firefox 18896728, год назад
- Оценено на 4 из 5от Пользователь Firefox 18175085, год назад
- Оценено на 5 из 5от Пользователь Firefox 18859324, год назад
- Оценено на 5 из 5от Пользователь Firefox 18872538, год назад