have an upgraded account for years. Saved new master password and needed it 3 weeks later. When the hint was sent to me their was NO hint.. I saved it because I always go back to be SURE. now I have no hint, no vault as I once had a one time code to restore everything. Wouldn't you think in an emergency you'd have someway to save your passwords? My master wasn't saved when I sent for the hint. I now am.....screwed after at least 10 years.