Отзывы на «Proton Pass»
Proton Pass от Proton
85 отзывов
- Оценено на 1 из 5от p.s., 3 дня назадAnnoying piece of junk begging for writing a review and moving away the UI element I am trying to click.
Well, congrats. Now you have one more.Ответ разработчика
размещено день назадSorry to hear that. We've forwarded your feedback to the team accordingly. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know at https://proton.me/support/contact. - Оценено на 1 из 5от Sean H, 10 дней назадIt is 2026 and they still don't have biometrics login for the extension.
Ответ разработчика
размещено 8 дней назадBiometric unlock for the Proton Pass browser extension is on our roadmap for spring/summer. You can find more details at https://proton.me/blog/pass-roadmap-spring-summer-2026. With that in mind, we'd appreciate it if you'd consider giving us a higher rating, as it helps us grow and bring our privacy-first services to more people. Ответ разработчика
размещено 25 дней назадWe're sorry to see that you're dissatisfied with our service. If you happen to be experiencing any issues with Proton Pass, please do not hesitate to reach out to us at https://proton.me/support/contact with more details. We're always happy to help.- Оценено на 1 из 5от DrSunnyD, 2 месяца назад
- Оценено на 1 из 5от Jordi, 2 месяца назадunable to understand how it works, sometimes appears when making a new sign in sometimes don't
Ответ разработчика
размещено 2 месяца назадSorry to hear that. We're working on improving the autosave feature for all websites reported by our community. That said, please feel free to flag any problematic websites to us at https://proton.me/support/contact so we can note your feedback for future improvement. - Оценено на 1 из 5от Пользователь Firefox 19766412, 3 месяца назадNo way to force autofill on arbritary page. Including where login exists but it doesn't see the login form.
No scan QR code on page for 2fa.Ответ разработчика
размещено 3 месяца назадHello. We'll pass along your feedback to the team. Thanks for taking the time to review our app. If you have any other suggestions on what we can do to improve and earn a higher rating, let us know at https://proton.me/support/contact - Оценено на 1 из 5от Пользователь Firefox 19755780, 3 месяца назадThis extension does not always work properly on some sites
Ответ разработчика
размещено 3 месяца назадWe're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at https://proton.me/support/contact, and we'll note your feedback for future improvements. Thank you for taking the time to review our app! - Оценено на 1 из 5от Пользователь Firefox 17538695, 3 месяца назадWhen you pay money for something you shouldn't be bombarded by popups or adds in paid apps telling you to rate the app or upgrade to the next tier.
Ответ разработчика
размещено 3 месяца назадHello. Thank you for the honest feedback - we'll pass it along to the team. To stop receiving in-app notifications, please log in to your account at https://account.proton.me/ → "Setings" → "All settings" → "Subscriptions" and toggle off the "In-app notifications" feature. - Оценено на 1 из 5от Пользователь Firefox 17767719, 3 месяца назад
- Оценено на 1 из 5от Пользователь Firefox 14347746, 4 месяца назадPaid proton pass subscription constantly signs out on it's own even while I'm signed in to the same proton account for email in the adjacent tab, with or without paid proton VPN plus. Often will not fill log-ins on popular websites and at times clicking icon doesn't even show info for copy paste to sign in. Hasn't offered a way to use "email alias" for signing up on new web sites for months. All of this occurs with three different, up-to-date browsers with other extensions, ad-blocking and security disabled, on Two Very Different Windows Computers! I have uninstalled, cleared all browsing data, and reinstalled with no change. In short - a very frustrating, faulty password manager and a complete waste of money. Proton Developer - PLEASE don't bother with your standard "that doesn't sound right", "more information" and "Contact us" drivel. Fix it or don't; I'm moving back to a functional and reliable alternative provider.
Ответ разработчика
размещено 4 месяца назадSorry to hear about your experience. We'd love to help and document your feedback so we can work on improving the autofill experience, but we would need you to flag the problematic services so we can report them to the development team. Please reach out to us at https://proton.me/support-contact and flag the services in question. - Оценено на 1 из 5от ScapeNet Explorer, 5 месяцев назадIt mostly works, but has a lot of issues filling in fields correctly. I removed a star, it has more issues.
I removed another star, there are more issues still. I am starting to regret paying for Proton.Ответ разработчика
размещено 5 месяцев назадWe're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at https://proton.me/support/contact, and we'll note your feedback for future improvements. Thank you for taking the time to review our app! - Оценено на 1 из 5от lat, 5 месяцев назадDoesn't even allow to register - opens a white screen window.
Ответ разработчика
размещено 5 месяцев назадThat doesn't sound right. Can you try signing up for an account at https://account.proton.me? You can also try an alternative browser. If you're still not able to sign up, contact us at https://proton.me/support-contact so we can help. - Оценено на 1 из 5от noone, 5 месяцев назадkeeps proposing me 4 character "passwords" and does not let me set different preferences for newly generated passwords, nor does it remember the settings used the last time. so i ALWAYS have to manually increase the size, chose words instead of fully random
Ответ разработчика
размещено 5 месяцев назадThat doesn't sound right. Please cotnact us at https://proton.me/support-contact so we can look into this. - Оценено на 1 из 5от Пользователь Firefox 17609282, 5 месяцев назадError message 403 forbidden. I cannot use firefox with this addon active.
Ответ разработчика
размещено 5 месяцев назадThat doesn't sound right. Do you have any add-ons installed on your browser? Please contact us at https://proton.me/support-contact so we can look into this and help you troubleshoot. Ответ разработчика
размещено 6 месяцев назадWhat exactly does not work? Can you share some more details by contacting us at https://proton.me/support-contact? We'd love to help you troubleshoot if you've experienced any issues.- Оценено на 1 из 5от Пользователь Firefox 19548066, 7 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 19078929, 7 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 19473456, 8 месяцев назадA pretty good password manager, but a terrible browser extension. It's still bugging me to select the theme almost every time I open it. It keep getting logged out occasionally. There is about a 50/50 chance that it can determine a login form. Sometimes, pretty often, it tries to create a new login from the login form instead of filling the already stored credentials. Identities also doesn't always work, sometimes it suggests and identity for a single field, sometimes it doesn't let me to fill the identity (or anything from the password store) on the form where I need the identity. Overall, I'm very disappointed with this extension.
Ответ разработчика
размещено 8 месяцев назадHi! Sorry to hear about your experience. Can you please try removing the extension, and re-installing it to see if that helps? If the issue persists, please report it to us at https://proton.me/support/contact Ответ разработчика
размещено 8 месяцев назадSorry to hear that! Login problems at Proton are not widespread and are commonly due to a wrong password. Please consult our support article on common login problems and how to resolve them: https://proton.me/support/common-login-problems. If you still cannot log in, please contact us so we can help: https://proton.me/support/contact.- Оценено на 1 из 5от 12, 9 месяцев назад
Ответ разработчика
размещено год назадSorry to hear that. Could you share more details on what exactly doesn't work? We'd be more than happy to help with anything, but we need to have a clear understanding of the issue first. Contact us by navigating to the Proton Pass extension Settings → Support → Report a problem, so we can help you troubleshoot.- Despite paying for Pass Plus until 4th August 2025, Proton downgraded me to a free account because I subscribed for VPN!! Apparently you can't have two plans on your account unless you sub to the "Unlimited Plan". No, I don't want Drive, Calender, Mail or Wallet, I wanted Pass and VPN. Stinks of Micro$oft behaviour! Been trying to sort it out with support via ticket for 10 days, who just reply with nonsense. Migrating back to BitWarden, so bye bye Proton.
Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!Ответ разработчика
размещено год назадWe're very sorry to hear that. Note that it is indeed not possible to have two different subscriptions, such as Pass Plus and VPN Plus, active on your Proton account simultaneously. The Proton Unlimited plan gives you access to the premium features of both our Pass and VPN services, as well as the other services that are part of Proton's ecosystem. That said, you're free to utilize only the services that you have use of. - Оценено на 1 из 5от Пользователь Firefox 19052407, год назадIt requires to manage a pass manually every time. Impossible to use, sorry...
UPD
1) If auto generated password doesn't match site requirements, I have to change it manually both on the site and manually copy to Proton PM, since it doesn't see the password was changed.
2) Proton PM doesn't recognize the situation when I change password and it makes multiple records for the same site.
3) Proton PM sometimes mix up 'sign-up' and 'sign-in', so it fills in a new password instead of using existing one.Ответ разработчика
размещено год назадWe're sorry to hear that. Could you clarify your review further? Which Proton Pass feature are you referring to exactly? We'd be more than happy to help, but we need some basic details to work with. Please contact us by navigating to the Proton Pass extension Settings → Support → Report a problem, so we can help. - Оценено на 1 из 5от - l _ ll _ lll _ llll _ lll _ ll _ l -, год назад
- Оценено на 1 из 5от Пользователь Firefox 16031661, год назадConstant nagging for reviews - How's this, I can't use it because I cannot find the instructions.
Don't bother explaining, because I don't care now!Ответ разработчика
размещено год назадSorry to hear that. We have taken note of your feedback and forwarded it to the team for further investigation. That said, we have a guide on how to use the Proton Pass extension, which you can find at proton.me/support/pass-browser-extension. If you're still having any difficulties, please do not hesitate to contact us at proton.me/support/contact so we can assist you further.