Отзывы на «Proton VPN: Fast & Secure»
Proton VPN: Fast & Secure от Proton, Proton Team
921 отзыв
- Оценено на 4 из 5от Пользователь Firefox 19995016, месяц назадwas working perfectly fine, until it doesn't want to and stuck on the loading page and have to remove the extension and reinstall it again
Ответ разработчика
размещено месяц назадSorry to hear that. What OS are you experiencing this issue on? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Is your browser up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оценено на 2 из 5от SommaTheSame, месяц назадIve had no problems with this extension on other browsers like chrome and opera, but it simply refuses to work on firefox. It just keep trying to load for eternity without anything happening. The only other security/privacy add-on I have is UBO and my browser is up to date.
Ответ разработчика
размещено месяц назадThat doesn't sound right. What OS are you experiencing this issue on? What type of internet connection are you using? Do you have any antivirus or firewall software installed? Have you tried reinstalling the extension from scratch? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оценено на 5 из 5от anas, месяц назад
- Оценено на 5 из 5от GravityPopsicle, месяц назадI love Proton VPN! Yes, it requires an account but it is so easy to make one and the unlimited free data is just too good of a deal for a (currently) brokie like me :p
- Оценено на 5 из 5от uudrs, месяц назад
- Оценено на 5 из 5от Besac, месяц назад
- Оценено на 1 из 5от Foxer, месяц назадWhat happened? I recently renewed my subscription (not for the first time), and now I'm installing the extension on a new device, but it simply won't load (it just keeps loading forever!!!). Fix this! I've been experiencing issues for months now- I have to reconnect frequently, otherwise pages won't load. There are other issues, so I won't list them all here.
Ответ разработчика
размещено месяц назадThat doesn't sound right. Are both your browser and the Proton VPN extension up-to-date? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Are you receiving any error messages? Please reach out to us at https://protonvpn.com/support/contact with more details so we can help you further. - Оценено на 1 из 5от Tristan, месяц назадIt sucks because I love Proton as a service and have been a paying customer for quite awhile, but this extension has always been completely broken on Firefox and it's derivatives. Everytime I first install it, the VPN works great. However, after I restart Firefox, it can never connect again and no website will load at all whenever it says "Connected". I need to reinstall the extension in order for it to work. It doesn't matter what fork I'm on, it doesn't matter what PC I'm on, and this has been happening for years. Works great on Vivaldi which you'd expect, given the extension is pre-loaded in the browser...but cmon I'm a Firefox guy and I'd like for this to work so I can use the VPN I'm paying for on my browser of choice. Until then, I'm not paying extra for it.
Ответ разработчика
размещено месяц назадSorry to hear that. Does the issue perhaps occur after rebooting your device? Are you receiving any error messages? Do you have the auto-connect feature enabled? What OS are you running? Please contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оценено на 1 из 5от seadeeply, месяц назадif you disconnect it does nothing, you stay online, and you will just be surfing with no protection until you notice it isn't connected anymore.
Ответ разработчика
размещено месяц назадThe Proton VPN extension doesn't currently have a kill switch feature that blocks the traffic if the VPN connection drops, but we've taken note of your feedback for future consideration. You can follow our blog (https://protonvpn.com/blog) and socials for any news and updates. - Оценено на 5 из 5от johnmickaelbrun, месяц назад
Ответ разработчика
размещено месяц назадWe're sorry to hear that, and we would appreciate your feedback on how we could earn a better review from you. If you're having any problems with Proton VPN, we'd be more than happy to troubleshoot with you and see that it is to your satisfaction. Please contact us at https://protonvpn.com/support/contact with more details. We'd be happy to help.Ответ разработчика
размещено месяц назадThat doesn't sound right. What type of internet connection are you using? Are you receiving any error messages? Do you have any antivirus or firewall software installed? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
Meanwhile, if possible, try switching to a different network to see if there's any improvement.- Оценено на 5 из 5от rwac, месяц назад
- Оценено на 5 из 5от Пользователь Firefox 16330276, месяц назад
- Оценено на 5 из 5от cuvtixo, месяц назадMainly I use this extension on Chrome-based browsers, which gets labelled as a different "device"(?) This is very easy to use on both browser platforms. It was surprisingly difficult for me even find how to rate a FF extension on Mozilla! But it's definitely worthwhile for someone who uses Firefox only occasionally
- Оценено на 1 из 5от Dazzler, 2 месяца назадIPv6 is leaking when split tunneling is enabled. (include mode)
Ответ разработчика
размещено 2 месяца назадThat doesn't sound right. Could you share more details about the issue? Are you using any other VPN, proxy, or custom DNS? How exactly have you observed the leak? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact so we can investigate the behavior further. - Оценено на 1 из 5от Promero, 2 месяца назадSo there really is a widespread issue between Proton VPN and Firefox. I’m frustrated, I’m a premium subscriber on an annual plan, and I still can’t use the service in the browser that’s officially supported via the extension. We need an ETA! It’s been almost two months with no updates.
Ответ разработчика
размещено 2 месяца назадSorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help. - Оценено на 5 из 5от Oliver, 2 месяца назад
- Оценено на 5 из 5от Job1135, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 17376381, 2 месяца назад
- Оценено на 2 из 5от Crabbage, 2 месяца назадWorks great until my laptop goes to sleep. Then it disconnects, and for some reason prevents Firefox from connecting to the internet at all. And since Firefox isn't connected to the internet, the extension doesn't load properly, so I can't even turn it off! I have disable the add-on to get Firefox to work, at which point I can reenable it and reconnect the proxy.
Ответ разработчика
размещено 2 месяца назадSorry about that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оценено на 5 из 5от Codfather, 2 месяца назад
- Оценено на 4 из 5от Пользователь Firefox 19047405, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 18869155, 2 месяца назад