Отзывы на «RoboForm - Менеджер Паролей»
RoboForm - Менеджер Паролей от Siber Systems
Отзывы Пользователь Firefox 17762763
Оценено на 5 из 5
от Пользователь Firefox 17762763, 3 года назадI have used Roboform for over 15 years. At times I became annoyed with it, but gradually the issues became worked out. I very seldom see a login problem on my laptop, but the mobile app is clumsy to use and often misses the logon boxes.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
On a laptop browser it identifies most login boxes and offers to fill, them but occasionally misses. In that case, I click on the extension and choose the login; relatively painless.
I recently had a problem logging into their Roboform website. I sent support emails and they were always answered in 24 hours or less. The thing that they suggested in their reply is to use a screen recorder to produce an MP4 file that shows all that actually happened. I downloaded one they suggested (free to use and not have to install). I recorded exactly what happened. That made everything so clear to me and them.
The response and suggested remedies came immediately, and each time I used the screen recorder to upload my test results, which they make very easy to do. In this case the front line support couldn't answer the question so they escalated it to a higher tier level. Again, and immediate response and the guy nailed the issue and it was solved in minutes. In my experience this is as good as web support can get.
I also got frustrated last year and paid for a one month trial for Nord VPN as well as their password manager. The PW manager was a complete mess and I spend days with their support people who basically claimed that what I was seeing was not true. They offered to look at screen shots of the problem. This was an issue because they only accepted *.PNG files, etc, etc. It was simply too much trouble and they never solved the issues. I cancelled both trials.
So, I see some reviewers here saying they will look for a better alternative, and there are many. But recently one of the biggest was hacked, and are any others really any better? I doubt it.
I have made peace with Roboform and it serves my needs without hiccup 99% of the time.
Unless there is a major flaw that I can't live with or fix, then I'm staying with Roboform. At least I can give their support a A+ grade, while almost all other web support from ANY other app or company has never been that good except ExpressVPN. That's why I'm staying with both of them for the indefinite future.
PW managers are unfortunately necessities and can present a risk by themselves because all your data is there in one place. But, realistically there is no alternative to using them as long as the world and the internet continue to become more of a risk literally every day.
4 557 отзывов
- Оценено на 4 из 5от TheGGGman, 15 дней назадTrotzdem die neueste Version des Addons und auch des Roboform Programms auf meinem Mac mit MacOS Catalina installiert ist ,kann sich das Addon nicht im Browser verbinden.Auch habe ich testweise andere Addons wie uBlock Origin ,Privacy Badger , verschiedene Fingerprint Blocker deaktiviert ,wie auch die Datenschutzeinstellungen des Firefox Browsers Version 150.01 (neueste Version) auf Standard gesetzt habe ,kann sich das Addon nicht mit der Roboform Website (auch dort hatte ich ein Login gemacht) verbinden ! Es erscheint auf der Roboform Website auf grauem Hintergrund folgende Meldung als kleines Popup Fenster : RoboForm Start Page has detected RoboForm browser extension but cannot connect with it.
Please update RoboForm browser extension.
Was soll man nun tun ?
In anderen Browsern :Vivaldi ,Brave,Opera funktioniert das Addon ! - Оценено на 5 из 5от Пользователь Firefox 13769660, 15 дней назад
- Оценено на 5 из 5от Пользователь Firefox 13720335, 15 дней назадI've been using Roboform forever. I've tried out others over the years, but they didn't have the features I needed.
What motivated me to write this is that I had to submit a support ticket, and they responded with a helpful answer in one minute! Best support I've ever received from a company. - Оценено на 1 из 5от Пользователь Firefox 18672029, 17 дней назадFunktioniert leider seit ein paar Wochen nicht mehr mit Firefox
- Оценено на 5 из 5от Пользователь Firefox 16716155, 22 дня назад
- Оценено на 3 из 5от Пользователь Firefox 13456834, месяц назадOne time, one of the best password managers available. I have been a user for several years, with licenses in ver6 and ver7 before 8 wholesale upgrade & now 9. Unfortunately they appear to be killing it slowly but surely with untimely and poor quality "upgrades"
After finally fixing login & attachment issues a few months ago, they have now brought them back again with this last update. - Оценено на 1 из 5от litlewolf2, месяц назадWas a great extension. I bought mine years ago, but after having to switch computers I lost access. So I went with free version. They stopped supporting the extension for free. Now they want annual fees. Personally I think this should be a one time fee for life like what I originally paid for. Now they even removed the desktop version of being able to input passwords. App sucks now.
- Оценено на 5 из 5от KevinZ, 2 месяца назадI chose Roboform maybe a couple of decades ago when I held a senior staff position in IT which had the word "security" (among others) in my job description, and I have not been disappointed. It seems well structured from a security standpoint; I could be blind, but I'm not seeing the catastrophic compromises other respected products fall prey too. I'm never fighting it - seeming inconveniences appear to have security in the background. Roboform has numerous nice features like tending to hide the password fills from screen captures, and it is good at adapting to the various security contortions introduced in qualifications across multiple platforms, IMO not an easy feat. Highly recommended.
- Оценено на 5 из 5от Kikou, 2 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 17456523, 2 месяца назад
- Оценено на 5 из 5от Inquisitor, 3 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 14721471, 3 месяца назад
- Оценено на 5 из 5от Пользователь Firefox 19729751, 3 месяца назад
- Оценено на 1 из 5от zwovi, 4 месяца назадOne thing that's overlooked in this add-on's presentation is that an account needs to be created. I fail to see why this is sensible just to generate OATH/ TOTP. On the contrary, I see it as an unnecessary security risk and a needless disclosure of personal data.
- Оценено на 4 из 5от Al Smith, 4 месяца назад
- Оценено на 5 из 5от Hansi, 5 месяцев назад
- Оценено на 4 из 5от Пользователь Firefox 19628626, 5 месяцев назад
- Оценено на 5 из 5от Стас, 5 месяцев назад
- Оценено на 5 из 5от Пользователь Firefox 16198036, 6 месяцев назад
- Оценено на 1 из 5от Пользователь Firefox 18619481, 6 месяцев назад
- Оценено на 1 из 5от Neil, 6 месяцев назадI've been using Roboform for years, and on the whole I like it - but the Firefox extension is SOOOO SLOOOW, it takes a good 10-15 seconds for the toolbar menu to open and populate (it is instant in Chrome). It happens on multiple PCs and reinstalling Firefox doesn't help. Please fix.
- Оценено на 5 из 5от Пользователь Firefox 19217854, 7 месяцев назад
- Оценено на 4 из 5от ervin, 7 месяцев назад