Отзывы на «Расширение Surfshark VPN»
Расширение Surfshark VPN от Surfshark
305 отзывов
- Оценено на 1 из 5от mc010323626, 4 года назадTheir Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
Ответ разработчика
размещено 4 года назадHi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - Оценено на 1 из 5от Пользователь Firefox 5650341, 4 года назадconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
Ответ разработчика
размещено 4 года назадHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - Оценено на 1 из 5от Пользователь Firefox 17262314, 4 года назад
- Оценено на 1 из 5от Пользователь Firefox 17241791, 4 года назад
- Оценено на 1 из 5от Пользователь Firefox 17237205, 4 года назадUSER HOSTILE I'm canning it. Nothing in setup works as stated.
Ответ разработчика
размещено 4 года назадHello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks! Ответ разработчика
размещено 4 года назадHi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- Оценено на 1 из 5от Пользователь Firefox 12594134, 4 года назад
- Оценено на 1 из 5от Пользователь Firefox 16766017, 4 года назад
- Оценено на 1 из 5от Пользователь Firefox 17186143, 4 года назадCan't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
Ответ разработчика
размещено 4 года назадHey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - Оценено на 1 из 5от skeletondude, 4 года назадi cant create an account and the website wont open to create my new account
Ответ разработчика
размещено 4 года назадHi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! Ответ разработчика
размещено 4 года назадHi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊- Оценено на 1 из 5от krish, 5 лет назад
- Оценено на 1 из 5от Kaloonie, 5 лет назад
- Оценено на 1 из 5от Пользователь Firefox 14201137, 5 лет назад
- Оценено на 1 из 5от jenna, 5 лет назад
- Оценено на 1 из 5от Andre, 5 лет назад
- Оценено на 1 из 5от Пользователь Firefox 17061356, 5 лет назад
- Оценено на 1 из 5от yous, 5 лет назадon te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.
Ответ разработчика
размещено 5 лет назадHello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied! - Оценено на 1 из 5от IvarEngineDriver, 5 лет назад
Ответ разработчика
размещено 5 лет назадHello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈- Оценено на 1 из 5от Пользователь Firefox 12726996, 5 лет назадSurfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.
Ответ разработчика
размещено 5 лет назадHello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈 - Оценено на 1 из 5от grashooper, 5 лет назад
- Оценено на 1 из 5от AC⚡️DC, 5 лет назад
- Оценено на 1 из 5от Rickkee, 5 лет назадPaid Only, no notice, no trial, too many free VPN solutions out there. Cya
Ответ разработчика
размещено 5 лет назадHi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too! - Оценено на 1 из 5от Пользователь Firefox 17007561, 5 лет назад