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Recensioner för Lean Library

Lean Library av Lean Library

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6 recensioner
  • av charlie-chaplin, för 5 dagar sedan
    The extension completely froze/refused to open after updates. Furthermore, the reference manager and annotation features were completely missing because my uni has subscribed to Lean Library, but they have not enabled Lean Library Workspace. This silently bricked the reference manager without any error messages.

    The Solution:

    Clean Reinstall: Fully uninstall and reinstall the extension (don't just update it) to clear the corrupted local cache and un-freeze the UI toolbar icon.

    Add "Lean Library Open" as a "secondary Institute". This forces the reference manager features to activate alongside your university's proxy.

    Utvecklarens svar

    postad för 5 dagar sedan
    Hello, thank you for your feedback and sorry to hear you did not receive a reply to your report.

    We’d like to investigate the issues you’re encountering on both Windows and Linux. Could you please contact us at support@leanlibrary.com and reference your previous report (or resend the details if that’s easier)? Our team will review the issue and work with you to find a resolution.

    We appreciate you bringing this to our attention.
  • av KayTee, för 9 månader sedan
    It's great at finding versions of papers that I can access through my university library account making it a very useful tool when researching. However it slows other sites down and often causes them to freeze so has to be kept uninstalled when not in use. Please fix this issue. I can't just pause it when not in use as it still slows down sites, please fix this.

    Utvecklarens svar

    postad för 9 månader sedan
    Hi there,

    Thank you for your feedback! We’re glad to hear Lean Library has been useful in helping you access papers through your library, but we’re really sorry for the slowdown you’ve experienced on other sites. Our Tech team has been working on performance improvements, and Firefox approved our latest release just yesterday. This update includes fixes aimed at resolving the issues you’ve described and is now being pushed out to users.

    If you’re still encountering problems after updating, please get in touch with us at user-support@leanlibrary.com so we can investigate further.

    Best wishes,
    The Lean Library Team
  • av Brian L Nolen, för 5 år sedan
  • av Bugejo, för 5 år sedan
    Since the update to Firefox 85.0 the extention slows down the browser considerably. Makes all tasks feel sluggish

    Utvecklarens svar

    postad för 5 år sedan
    Hello there

    Thanks for your feedback and we are sorry to hear this.

    In order to investigate this a bit more, we will need some more details. Please contact us at support@leanlibrary.com and we would be very happy to look into this and help resolve it for you.

    Best wishes
    Clare
  • av Rafael, för 6 år sedan
    The extension creates pop-ups which are unnecessarily big and don't disappear automatically after some time.
    Sometimes the pop-ups are useful when they provide a link to an alternative access site.
    Most of the times, the pop up simply states that an article has been unlocked.
    The pop-ups block a bit less than 1/4 of the web page, completely unnecessarily in either case.

    It would be very much appreciated if this could be fixed since the extension works well otherwise.

    Utvecklarens svar

    postad för 5 år sedan
    Hello Rafael

    We appreciate your feedback.

    The pop-up size is determined by the institute's logo size and it is managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

    To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

    This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

    Best wishes
    Clare
  • av Kensall, för 6 år sedan
    This add on is a helpful tool for saving time when scouring google scholar. However there aren't any options to disable pop-ups. I'd like to disable the 'announcement' style pop ups which aren't giving me any new information.

    Utvecklarens svar

    postad för 5 år sedan
    Hello Kensall

    We appreciate your feedback.

    The pop-up settings are managed by your library but we understand this might be frustrating for you. To address this, on the Lean Library's extension page, please tick "Skip the popup and automate my access.", you will then stop seeing the pop-ups unless you click on our extension.

    To increase the optimization for our users, we are currently working on an end-user dashboard, where you will be able customize your own pop-up settings and set your own preferences.

    This is under development at the moment and we will release it soon so keep an eye out for an announcement about this!

    Best wishes
    Clare