Recensioner för NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
Recension av Firefox-användare 14336689
Betygsatt 4 av 5
av Firefox-användare 14336689, för 5 år sedanI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Utvecklarens svar
postad för 5 år sedanHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
2 766 recensioner
Utvecklarens svar
postad för en dag sedanHallo, wir verstehen Ihr Anliegen. NordVPN ist ein Premium-Dienst, auch wenn die App kostenlos heruntergeladen werden kann. Kostenpflichtige Abonnements ermöglichen es uns, Sicherheit und Qualität zu gewährleisten. Zudem erhalten Neukunden eine 30-tägige Geld-zurück-Garantie. -L.L.- Betygsatt 5 av 5av Firefox-användare 13693181, för 7 dagar sedan
- Betygsatt 5 av 5av YuukoLeMog, för 9 dagar sedan
- Betygsatt 5 av 5av Fer, för 12 dagar sedan
- Betygsatt 5 av 5av Firefox-användare 20151057, för 15 dagar sedanWorks great on my linux desktop, I have no problem connecting to my dedicated IP, killswitch and all the rest of the features works just fine. I would recommend for sure.
Utvecklarens svar
postad för 14 dagar sedanHello, we're thrilled to hear NordVPN is serving you well on Linux and that your dedicated IP setup has been smooth. Thanks so much for the recommendation and for choosing us! -D.S. - Betygsatt 5 av 5av svk_sikdar, för 15 dagar sedan
- Betygsatt 5 av 5av Firefox-användare 15468012, för 18 dagar sedanFür mein Problem, bei einem Anbieter der IP's trackt mehrere Accounts zu haben genau ohne gesperrt zu werden die richtige Lösung durch die gezielte Auswahl konkreter Server in Deutschland mit ihrer Nummer #nnn
Utvecklarens svar
postad för 17 dagar sedanHallo! Schön zu hören, dass das Problem gelöst ist! Bleiben Sie gesund. -L.L. - Betygsatt 5 av 5av hayn, för 19 dagar sedan
- Betygsatt 5 av 5av Firefox-användare 15985264, för 23 dagar sedan
- Betygsatt 3 av 5av Firefox-användare 14040987, för en månad sedan
- Betygsatt 5 av 5av Kaopy, för en månad sedan
- Betygsatt 1 av 5av Firefox-användare 20063895, för 2 månader sedan
- Betygsatt 5 av 5av Firefox-användare 13232067, för 2 månader sedanWorks great for me in virtual machines i don't want tied to my ip address
Utvecklarens svar
postad för 2 månader sedanHello there. Thank you for your kind review! Stay safe. -L.L. Utvecklarens svar
postad för 2 månader sedanHello. Thank you for the suggestion. We are building our servers based on our customers demand and load increase in a particular region. We'll share your feedback with the appropriate team. G.M.- Betygsatt 5 av 5av RyL, för 2 månader sedan
- Betygsatt 5 av 5av Asib, för 2 månader sedan
- Betygsatt 5 av 5av Firefox-användare 15550585, för 2 månader sedan
- Betygsatt 1 av 5av Maxime TEISSIER, för 2 månader sedanLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Utvecklarens svar
postad för 2 månader sedanBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Betygsatt 1 av 5av Evan, för 2 månader sedan
- Betygsatt 5 av 5av Maciej, för 2 månader sedan
- Betygsatt 5 av 5av CB, för 2 månader sedan
- Betygsatt 5 av 5av Firefox-användare 20021086, för 3 månader sedan
- Betygsatt 5 av 5av Jagxtreme, för 3 månader sedan"Excellent VPN, it’s very useful for better security and breaking region locks. It's worked great for me, I recommend it." lo uso desde Mexico
- Betygsatt 5 av 5av Firefox-användare 13969455, för 3 månader sedan
Utvecklarens svar
postad för 2 månader sedanЗдравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.