För att använda dessa tillägg måste du ladda ner Firefox.

Logga in
Ikon för tillägg

Recensioner för Surfshark VPN - Extension — fast & private

Surfshark VPN - Extension — fast & private av Surfshark

3,6 stjärnor av 5
5
646
4
149
3
72
2
58
1
310
Recension av Tartar
av Tartar, för 4 år sedan
(Updated in 2022/11/14) This addon is still very terribly unstable. I'm living in Taiwan, and network environment is quite speedy when without VPN, but after enabling Surfshark VPN in Firefox, the experience becomes a nightmare: the network often becomes very slow (Even though the servers I selected shows the loading are quite low, < 25%), or unexpected disconnection and shows some unreasonable error message (for example, it often shows "your subscription is expired", but my subscription should be expired in 2023/06). Whenever I encounter such problem, what I only can do is restarting Firefox, this is the only addon I'm using with the most ridiculous quality.

If you rate 1 star to this addon, no matter how detailed is your issue description in this review, they always reply and ask you to contact their supporter via live chat or email, but if you really do contact with their support, the only thing they are going to do is to merely ask you to reinstall the addon and try again, and you will find nothing improved at all. LOL.

(Updated in 2022/04/14: In 2022/03/01, the reply from developer ask me contact to their Customer Support via Email, and they ask me to reinstalling the addon. So I reinstalled, however this doesn't solve the problem at all. It just logged out immediately when I click on addon's icon in 2022/04/14. Ridiculous. ) This addon may suitable for some unimportant tasks such as watching Netflix, BUT this is DEFINITELY NOT SAFE for sensitive data. Because this addon gets red text "error" in the popup UI frequently and cannot work at all until I restart my Firefox, sometime I have to restart my Firefox more than 5 times in a day. // THE TERRIBLY WORST PART IS: sometimes, when mouse hovering on the toolbar icon, it shows colored "connected" so I feel easy to work. But occasionally when I click the toolbar icon... I was astonished to find that I am totally logged-out, without any sign?! (and the toolbar icon became to gray immediately), I even donno when it logged out. What the hell is this stability for a service focused on "Security"? You even cannot make a average-degree stable addon. I have never used any other addon is unstable like half of this one in recent 10 years.

Utvecklarens svar

postad för 4 år sedan
Hi there! I would be more than happy to take a look at your issue with our extension personally, could you contact me via email at maria@surfshark.com? Thanks, Maria.
1 235 recensioner
  • av Firefox-användare 13505945, för 4 dagar sedan
  • av Kerry Hoath, för 5 dagar sedan
    The extension works and is easier to navigate than the application when using a screen reader.
  • av jharrison55, för 9 dagar sedan
    I have been using Surfshark for over 5 years and I absolutely have to have it. Surfshark is so thorough it catches everything and I try to get people to use it, especially family. It is by far the best VPN and all around protection of your email, credit cards and I the deal you get with incognito is a must have and I believe is also something everyone should have because these Data Thieves are constantly bombarding our computers and devices. I wouldn't leave home without it. You put it on your phone, laptop, PC, Tablet you just can't lose with Surfshark. I am telling you the truth these guys Rock it out of the park with Surfshark.
  • av pcpvulture, för 9 dagar sedan
  • av Firefox-användare 20069986, för 12 dagar sedan
  • av Firefox-användare 20037756, för 15 dagar sedan
    Give us an option to turn off the RED warnings. I don't want to use any of these other settings and I don't want large red text warning me every time i click on the add-on, which takes up 1/4 of the freaking screen.

    Utvecklarens svar

    postad för 15 dagar sedan
    Hi there, thank you for reaching out! The banner you are referring to is intended to warn you about security features being disabled - currently, the only way to turn it off is to enable at least one of the features. We do appreciate your feedback about this and will forward it to our team.
    If you have any further questions about this, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat
  • av Snack, för 16 dagar sedan
  • av Vitaly Zdanevich, för 18 dagar sedan
    Please add Belarus country.

    Utvecklarens svar

    postad för 16 dagar sedan
    Hi, thanks for the suggestion. We appreciate your feedback and will pass your request to our team for consideration.
  • av Firefox-användare 20044216, för 25 dagar sedan
    THIS IS GREATEST VPN. SurfShark has been an absolute life saver for over four years. Not because I had a great recovery from a terrible experience, but instead - I have never had a terrible experience.
  • av tomolo, för 25 dagar sedan
    The Surfshark VPN extension in Firefox does not work on several Cloudflare web pages even on Surfshark's website, others get stuck in a loop and eventually you have to quit Surfshark (pause) to enter the website. And I have put these pages in bypass but it does not work.
    I have added the Surfshark extension in Edge there it works although it may take 10-15 seconds.

    Utvecklarens svar

    postad för 25 dagar sedan
    Hi there, thank you for getting in touch. If you're having problems accessing some websites after connecting to the VPN, switching to a different server location in the Surfshark app can help. In case the issue persists, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat
  • av Firefox-användare 16470895, för en månad sedan
    The extension keeps getting worst at each update. First, you can no longer "star" a VPN server to keep the ones you use most often at the top. Now, instead of putting the VPN front and center, they put the "ad blocking" screen at the forefront, relegating the VPN menu to a narrower area to the right. Why would I want an VPN extension where the VPN is 2nd class citizen, and ad blocking is 1st class? This is horrible.

    Utvecklarens svar

    postad för en månad sedan
    Hey, thank you for sharing your thoughts. We would like to hear more about your experience to help us improve our upcoming updates. Please contact us at miles@surfshark.com so we can relay your suggestions to our team and take a closer look at the situation.
  • av Badders, för en månad sedan
  • av Firefox-användare 14635941, för en månad sedan
  • av ViperJ, för en månad sedan
    The 5.0.0 UI/UX has substantially regressed and buries the most useful features behind unnecessary menus and clicks.

    Highly recommend installing the previous version instead of the new one.

    Utvecklarens svar

    postad för en månad sedan
    Hey, we appreciate your feedback and we're sorry to hear the recent usability changes have made the app less convenient for you. We’d really like to hear more about your experience as this helps us improve future updates. Please contact us at miles@surfshark.com so we can pass your suggestions to the team and take a closer look.
  • av Firefox-användare 20025811, för en månad sedan
    Unfortunately, as people said, the optimization is horrible. I've had no issues with it for a while, but then suddenly some websites are *extremely* slow (some even unusable, i.e, no ui elements register a response) using it, and firefox constantly tells me to disable surfshark to fix the issue.

    Utvecklarens svar

    postad för en månad sedan
    Hi, we're sorry to hear the extension suddenly started causing very slow websites and issues in Firefox. We would like to investigate what changed and what could be causing this behavior on your setup. Please contact us directly at support@surfshark.com or via live chat on our website so we can take a closer look.
  • av Jonathan, för en månad sedan
  • av Grey Jedi Beccara, för en månad sedan
  • av somewart, för 2 månader sedan
    switched from the flathub to a browser addon (since i got a few bugs running the app on Arch). works great here, big thanks to the devs!
  • av LoganS, för 2 månader sedan
  • av ZZT0P, för 2 månader sedan
    All job is done, quickly :)
  • av anastasiaan, för 2 månader sedan
    Не работает

    Utvecklarens svar

    postad för 2 månader sedan
    Здравствуйте, спасибо за отзыв. Мы хотели бы подробнее разобраться в ситуации и помочь решить эту проблему. Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через онлайн-чат по ссылке: https://support.surfshark.com/hc/en-us#open-chat
  • av Sir_Jimmothy, för 2 månader sedan
  • av heyitsj0n, för 2 månader sedan
  • av Firefox-användare 12979152, för 2 månader sedan
    Works , excellent for my needs, would recommend
  • av Malaq Boi, för 2 månader sedan
    Terrible optimization for such a paid service.

    Utvecklarens svar

    postad för 2 månader sedan
    Hi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.