Surfshark VPN Extension incelemeleri
Surfshark VPN Extension geliştiren: Surfshark
304 inceleme
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 5650341, 4 yıl önceconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17262314, 4 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17241791, 4 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17237205, 4 yıl önceUSER HOSTILE I'm canning it. Nothing in setup works as stated.
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks! Geliştiricinin yanıtı
gönderilme: 4 yıl önceHi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 12594134, 4 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16766017, 4 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17186143, 4 yıl önceCan't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - 5 üzerinden 1 puanyazan: skeletondude, 4 yıl öncei cant create an account and the website wont open to create my new account
Geliştiricinin yanıtı
gönderilme: 4 yıl önceHi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! Geliştiricinin yanıtı
gönderilme: 4 yıl önceHi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊- 5 üzerinden 1 puanyazan: krish, 5 yıl önce
- 5 üzerinden 1 puanyazan: Kaloonie, 5 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 14201137, 5 yıl önce
- 5 üzerinden 1 puanyazan: jenna, 5 yıl önce
- 5 üzerinden 1 puanyazan: Andre, 5 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17061356, 5 yıl önce
- 5 üzerinden 1 puanyazan: yous, 5 yıl önceon te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.
Geliştiricinin yanıtı
gönderilme: 5 yıl önceHello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied! - 5 üzerinden 1 puanyazan: IvarEngineDriver, 5 yıl önce
Geliştiricinin yanıtı
gönderilme: 5 yıl önceHello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 12726996, 5 yıl önceSurfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.
Geliştiricinin yanıtı
gönderilme: 5 yıl önceHello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈 - 5 üzerinden 1 puanyazan: grashooper, 5 yıl önce
- 5 üzerinden 1 puanyazan: AC⚡️DC, 5 yıl önce
- 5 üzerinden 1 puanyazan: Rickkee, 5 yıl öncePaid Only, no notice, no trial, too many free VPN solutions out there. Cya
Geliştiricinin yanıtı
gönderilme: 5 yıl önceHi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too! - 5 üzerinden 1 puanyazan: Firefox kullanıcısı 17007561, 5 yıl önce
- 5 üzerinden 1 puanyazan: Firefox kullanıcısı 16976804, 5 yıl önceThought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
"Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
I reached out to their "Support Team" and got a bot reply.
I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.Geliştiricinin yanıtı
gönderilme: 5 yıl önceHi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks!