Hey Mark, I'm Dominik and I work as Product Manager at NordPass. We are crafting plan to massively fix issues with autofill at once for repetitive errors through machine learning techniques, but at the same time we're still investigating errors website by website.

Please let me know on which sites do you face the problem most often. Also, please ensure that you have given NordPass a permission to automatically fill the data by right clicking on the extension logotype in the Firefox browser and selecting "Manage extension" from the dropdown list.

On the other hand, directly in the NordPass application settings (not settings of Firefox store) that are hidden under the gear icon you can find section for Autofill & Autosave functionalities. Please double check how they are set - if you haven't blocked autofill for certain websites and if instant login option is turned on to make your experience way, way more comfortable.

Cheers,
Dominik

Hi there, I am Dominik and I am responsible for user experience in NordPass. Permission we ask for is the industry standard and it is necessary in every browser, so extension can use the data you saved in it for autofill purposes. We are zero knowledge company and your information is thoroughly encrypted - only you, through the Master Password, can decrypt it and then view or copy. If you have any other concerns, do not hesitate to leave them. :)

Hello, please ensure you gave NordPass a permission to copy and autofill the data. It can be done in application settings in browser store. Also, please remember about setting autofill & autosave options in your own style directly inside NordPass application - they can be found under gear icon. Cheers!