Відгуки для NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault автор NordVPN
43 відгуки
- Оцінка 2 з 5від Dangme, місяць томуInstalled this to test for a replacement for my current and very expensive 1Password.
Issues: Any time an email entry presents on a webpage, NordPass' box pops up directly under the email entry section. There is no way to move this box, even if it is covering selections below (perhaps you have 3 different email accounts that you would normally select from).
Issue: For new password entry, it presents a random password to fill in and use. This window allows for autofill and expected functions as well as a "copy" button to copy the password it has suggested. The copy button doesn't work. Had I not been paying careful attention, I would have locked myself out by assuming the password I was pasting elsewhere (solely for purposes of testing nordpass).
These two issues tell me that Nordpass is simply not ready for release to public.
I'll keep looking for my 1Password replacement.Відповідь розробника
оприлюднено місяць томуHello! We're sorry to hear about the negative experience with our service. The email entry issue and copy button malfunction aren't ideal, and we'd love to investigate it further. Could you drop a message to our support team via live chat at support.nordpass.com ? We'll be happy to help resolve this. Thank you for giving us a chance! - Оцінка 2 з 5від Mister E, 2 місяці тому(Version 7.3.12) Extension claims I'm offline even though I'm obviously online enough to write this review. Can't add new items if "offline". UPDATE: removing and re-installing seems to have fixed the issue. HOWEVER, it reminded me of a terrible workflow issue - in order to access Nord PASS, you need to sign in with your (separate) Nord ACCOUNT, which means that fundamentally you can't use Nord PASS to secure your Nord ACCOUNT with a long/random password. God, I wish I hadn't been tricked into renewing this subscription. I should just accept the loss and switch to Bitwarden.
Відповідь розробника
оприлюднено 2 місяці томуHello there. We're sorry to hear about the issues you've experienced! If anything comes up in the future, we're ready to help you 24/7 at support.nordpass.com. We also appreciate your feedback about the login process. It is taken into account and will be forwarded to the appropriate team. - Оцінка 2 з 5від pMiqcb, 3 місяці томуOverall good, but dropdown features on websites are unusable.
It keeps refreshing them and I cannot choose any other option in dropdowns on any website.
Have to disable the extension for it to work.Відповідь розробника
оприлюднено 3 місяці томуHi there! That sounds frustrating! Could you please email support@nordpass.com with more details? Our team would love to help resolve this issue for you. - Оцінка 2 з 5від Keith, 5 місяців тому
- Оцінка 2 з 5від Zack, 6 місяців томуWell, under normal circumstances I would rate 4 or so stars. I really enjoy the ability to collect and manage passwords. I have so many accounts anymore its really nice. Nord pass works well enough, but occasionally needs prompting to recognize that I am signing in, and saving a password. Ordinarily anyway. This last update 08/2025 wrecked the extension and they have yet to fix the issue. Its almost 10/25 and I still have to continually "accept" a policy update. If i restart my PC, (I am on Linux, so restarts are inevitable) I have to sign back in... It is extremely frustrating. Ill be looking for a new password manager here soon if we don't get this fixed. For what you pay after renewing, its pretty pricey to have one update break, submit a ticket, support say thanks we know and will fix it whenever we get to it there's no ETA... This needs resolved soon.
Відповідь розробника
оприлюднено 6 місяців томуHi Zack, thanks for sharing your experience with us. We’re really sorry to hear how frustrating this has been. Could you please share the ticket ID from your conversation with our support team? With that, we’ll be able to review the case in detail and work on getting this resolved for you as quickly as possible. - Оцінка 2 з 5від Користувач Firefox 18500393, 9 місяців томуMy Mozilla (Firefox) extension won't open. What's wrong? It worked just fine for month.
- Оцінка 2 з 5від Kirchner, 10 місяців томуGood password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
Відповідь розробника
оприлюднено 10 місяців томуHi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - Оцінка 2 з 5від Користувач Firefox 17658995, рік тому
Відповідь розробника
оприлюднено рік томуHi! Thanks for sharing your thoughts. We understand your concern about memory usage. Our team is keen to optimize performance. If you're experiencing significant issues, please reach out to support@nordpass.com for personalized assistance.- Оцінка 2 з 5від Користувач Firefox 15603892, рік тому
- Оцінка 2 з 5від Користувач Firefox 17126949, рік томуPiece of junk doesn't work on firefox. I should have stuck with my other password manager.
Відповідь розробника
оприлюднено рік томуHi there, I'm sorry to hear about your experience. Please drop a message to our support team at support@nordpass.com for help. They're ready to assist you and troubleshoot any issues you're facing with Firefox. - Оцінка 2 з 5від Користувач Firefox 18833897, рік томуWindows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
- Оцінка 2 з 5від Користувач Firefox 18827104, рік тому
- Оцінка 2 з 5від Користувач Firefox 13602507, рік томуWhen it works, It's clutch. When it doesn't it's a pain to use the Firefox saved passwords.
Відповідь розробника
оприлюднено рік томуHi, thanks for sharing your feedback. I'm sorry for the trouble when it doesn't work. This isn't expected behavior. Please reach out to our support team via live chat at [https://support.nordpass.com/hc/en-us/requests/new], and they'll help resolve it. - Оцінка 2 з 5від Користувач Firefox 13840088, рік томуVERBESSERUNGSBEDÜRFTIG!
Ich schätze Nordpass, aber diese Firefox-Erweiterung muss jedesmal separat freigeschalten werden und funktioniert auf vielen Seiten nicht richtig. Die alte Version war um vieles besser! - Оцінка 2 з 5від Користувач Firefox 18636225, рік томуIt's not autofilling anything. Was just fine a few weeks ago, and completely useless now.
Відповідь розробника
оприлюднено рік томуHi, sorry for the hassle! This isn't typical behavior. Please contact our support team at support@nordpass.com. They'll investigate why autofill isn't working. - Оцінка 2 з 5від Користувач Firefox 17646736, рік томуI like Nordpass when it is working, but it quits on me and I can't figure out how to put in the MASTER PASSWORD to get it working again.
- Оцінка 2 з 5від Користувач Firefox 18619603, 2 роки тому
- Оцінка 2 з 5від WinnieThePugh, 2 роки томуVery confused between the old and new firefox add-on. I switched to the new one but now the desktop app is telling me my add-on is still outdated? If this is what's to come I'm switching back to being my own password manager.
Відповідь розробника
оприлюднено 2 роки томуHi, sorry for the confusion. It sounds like there might be a sync issue between the add-on and desktop app. Please reinstall the latest Firefox add-on and ensure the desktop app is updated as well. For detailed steps, contact our Support at support@nordpass.com - Оцінка 2 з 5від Skyl3lazer, 2 роки томуThe new app works but is bad compared to the app that connected to the desktop program. It doesn't ignore sites correctly, causing a lot of lag in some places.
Відповідь розробника
оприлюднено 2 роки томуHi there, thanks for your feedback! We’re sorry for the inconvenience, but great news - the issue has been fixed and is coming in the 5.22 version. It should be available any day now! Thanks for your patience 😊 - Оцінка 2 з 5від Користувач Firefox 18586780, 2 роки томуNot as good as the old extension. Requires login each time browser is closed and reopened. autofill and password generator not showing up as consistently as before. Not asking to save credentials as consistently as before. UI feels like they just copied the UI from the desktop app rather than make one specifically for the extension. If the old extension wasn't getting deprecated I would go back to using that one.
Відповідь розробника
оприлюднено 2 роки томуHi, sorry for the inconvenience. Frequent logins might be due to the Autolock setting. Try adjusting it in the Settings menu (gear icon), which is located at the top right corner of the extension. For other issues, please get in touch with support at support@nordpass.com. We're here to help! - Оцінка 2 з 5від Orskelo, 2 роки томуWorks fine when it works, but the autofill causes problems on some sites. Normally this would be fine, as it comes with an option to turn autofill off for specific sites.
However, that option only works for something like 30 minutes, then it just silently turns itself back on.