Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
Відгук від Користувач Firefox 15467501
Оцінка 2 з 5
від Користувач Firefox 15467501, 6 років томуOn one hand, Nord is the very best for VPN. I adore these folks and keep renewing my 3 year subscription. I will remain loyal as long as I'm able because Nord cares a lot about our privacy, and being based in Switzerland allows them to accomplish that in the many ways they lead on.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
On the other hand, the performance over the past 1 year has become almost unbearable on both iOS and Linux. Linux app has stopped working altogether, so I've resorted to this lightweight Firefox extension. It was working fine for a couple of months, and now the "search" for new servers function is broken and just spins its wheels, leaving me only able to join the last 3 countries I successfully accessed.
That wouldn't be so bad except that now the app will start as connected, but with me logged out. The server won't allow me to load any content online, and won't allow me to login with my credentials. And since there is no disconnect button - it will spin its wheels, not allowing me to login, which is required to access the "disconnect" button. So literally the only way to disconnect is to remove the extension entirely and reinstall.
May I suggest a disconnect button be added, whether or not a person is logged in? *please?*
Don't get me started on iOS, tech support tells me it's working fine and have stopped answering my e-mails, I've had to remove it from my phone otherwise it takes my phone over 90 seconds to access any data through vpn every time I unlock my phone.
(Just to clarify, for many years all of these funtions on all platforms worked FLAWLESSLY. Like a dream. I'm hanging in there with you because of your glory days Nord)
You were the king Nord, we were a dream team, what happened? I'm not switching until I literally have to due to functionality - it disappoints me that such a thing has gone from looking absurd as of 2018, to almost inevitable in 2020.
Відповідь розробника
оприлюднено 6 років томуHello. Sorry to hear that you've experienced issues while using our service. We'd ask you to update your review with the Ticket ID that you've received after contacting our customers' support team, for us to check how was your inquiry handled on our end and escalate the matter afterward. Thank you!
2 700 відгуків
- Оцінка 4 з 5від Eric Duhamel, 8 годин томуVery useful and a good addition to the desktop application.
Easy to use and pleasant interface.
However, whatever the setting, it doesn't work in China, even when following all the instructions before going there and whilst there. Hence, 4 stars only. - Оцінка 5 з 5від Користувач Firefox 15254744, 2 дні тому
- Оцінка 1 з 5від kaftroln, 4 дні тому"We couldn’t log you in. Please try again."
this singular message has caused me to lose all sense in thought and sanity.Відповідь розробника
оприлюднено 4 дні томуHello there. We understand how authentication issues can get to you. Please try reinstalling our extension and let us know if it helps! If not, do not hesitate to contact us at support.nordvpn.com and our team will help you out in more detail anytime! -L.L. - Оцінка 5 з 5від Skemur, 5 днів томуFor awhile the extension wouldnt connect on PC with pre installed software (firewall and such) preventing it but now after a new update to the extension i've been able to connect my nordvpn. Please continue optimizing the extension so it keeps connecting in the future as well.
Відповідь розробника
оприлюднено 5 днів томуHello there! Thank you for your kind review. We will do our best to improve the extension. Stay safe! -L.L. - Оцінка 5 з 5від Blu, 9 днів тому
- Оцінка 5 з 5від Користувач Firefox 12197668, 9 днів тому
- Оцінка 1 з 5від StarFlow, 10 днів тому
- Оцінка 1 з 5від Користувач Firefox 16869886, 12 днів тому
- Оцінка 5 з 5від Користувач Firefox 19804335, 14 днів тому
- Оцінка 5 з 5від skufsi, 15 днів тому
- Оцінка 5 з 5від KDuncan, 15 днів тому
- Оцінка 5 з 5від Користувач Firefox 19728463, 16 днів тому
- Оцінка 1 з 5від Користувач Firefox 12585431, 16 днів тому
- Оцінка 5 з 5від Користувач Firefox 17949066, 19 днів тому
- Оцінка 5 з 5від apredator, 22 дні томуI use Firefox simply to be able to use easy NordVPN. I only buy yearly subs when on sale to save money. I use NordVPN to access Japan based websites that want a JP IP address. Works well, and I enjoy it.
Відповідь розробника
оприлюднено 22 дні томуHello, thank you for sharing your experience. We’re glad to hear that NordVPN has been working well for you. We truly appreciate your continued support and are happy to have you with us! - P.B. Відповідь розробника
оприлюднено місяць томуHello there. Thank you for your loyalty! We’re thrilled to hear you’ve been enjoying our VPN. Your support means a lot! -G.S.- Оцінка 1 з 5від Користувач Firefox 19778678, місяць томуThe "Access your data for all websites" is set as optional, but you can't use the addon without giving them full access to my data across all website? Shoddy practice. Be mindful of this guys.
Відповідь розробника
оприлюднено місяць томуHello there. We understand your concerns! Please note that this permission is required due to the way the browser operates, and we have no control over it. We are still compliant with our no-logs policy and from our side, no permissions have been changed, so no data is collected and is fully protected. Apologies for the caused confusion. If you'd have any further concerns do not hesitate to contact us at support.nordvpn.com. G.M. - Оцінка 5 з 5від Jeff, місяць тому
- Оцінка 1 з 5від Bo Jonk, місяць томуThe add-on slows down my browser enormously. When it's on, it takes 10 seconds for the page to load, without it, not a second. It wasn't like this before. I had tried everything and reset Firefox, but it turns out that the NordVPN add-on slows everything down. So no recommendation from me. With my regular Nord app/subscription, I have no problems.
Відповідь розробника
оприлюднено місяць томуHello. We are sorry to hear about the experience you're having with our Firefox extension. Could you tell us if you have tried to reinstall our extension instead of the browser? If so, could you please contact us at support.nordvpn.com so our team can check on the situation in more detail? We are sure the issue can be resolved! -L.L. - Оцінка 5 з 5від Користувач Firefox 19766635, місяць тому
- Оцінка 5 з 5від Користувач Firefox 17407904, місяць тому
- Оцінка 5 з 5від Користувач Firefox 17512865, місяць тому
- Оцінка 5 з 5від Taqyon, місяць тому
Відповідь розробника
оприлюднено 2 місяці томуHello, Waldi. Our services are indeed paid and we're sorry for any confusion. Also, please note that all of our plans purchased on our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are more than welcome to test our services risk-free! -L.L.