Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
656 відгуків
- Оцінка 1 з 5від Мален Кийхрен, 12 днів тому
- Оцінка 1 з 5від freir, місяць тому
- Оцінка 1 з 5від Користувач Firefox 17958303, місяць томуno free usage at all. i can't even try your vpn to see if it work in my country.
Відповідь розробника
оприлюднено місяць томуHello there. Our services are indeed paid and we are sorry for any inconvenience you may have had! All of our plans purchased via our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are welcome to test our services risk-free! -L.L. - Оцінка 1 з 5від Користувач Firefox 18290363, місяць тому
- Оцінка 1 з 5від 4ron84, місяць томуCompletely useless. At some point during a long session, you might get logged out or the plugin might reset, and suddenly you’re browsing with your real IP address on all open tabs. Even the “KillSwitch” feature doesn’t deliver what it promises. Which is, of course, completely unacceptable if, for example, you want to run an anonymous X account.
Відповідь розробника
оприлюднено місяць томуHello there. We are sorry to hear about your experience with our service. Could you try reinstalling our extension? If it does not help, please contact us at support.nordvpn.com. Our team is ready to investigate the issue in more detail anytime! -L.L. - Оцінка 1 з 5від BAZ.Andreas, 2 місяці томуWell i cant even use it...it needs an account amazing right.
Відповідь розробника
оприлюднено місяць томуHello! In order to use our service you would have to create an account and purchase a subscription. However, we offer a 30-day money return guarantee to all the plans purchased via our website nordvpn.com/pricing/. You are more than welcome to test out our services, and, if anything, do not hesitate to contact us at support.nordvpn.com. G.M. - Оцінка 1 з 5від Користувач Firefox 13626043, 2 місяці тому"We couldn’t log you in. Please try again.". Reinstalling doesn't help
Відповідь розробника
оприлюднено 2 місяці томуHello! We're sorry to hear you've ran into login issues. Perhaps you could try clearing the cache of your browser and trying again? In case the issue persists, we'd be glad to look into it via live chat at support.nordvpn.com! -D.S. - Оцінка 1 з 5від StarFlow, 2 місяці тому
- Оцінка 1 з 5від Користувач Firefox 16869886, 2 місяці тому
- Оцінка 1 з 5від Користувач Firefox 12585431, 2 місяці тому
- Оцінка 1 з 5від Користувач Firefox 19778678, 3 місяці томуThe "Access your data for all websites" is set as optional, but you can't use the addon without giving them full access to my data across all website? Shoddy practice. Be mindful of this guys.
Відповідь розробника
оприлюднено 3 місяці томуHello there. We understand your concerns! Please note that this permission is required due to the way the browser operates, and we have no control over it. We are still compliant with our no-logs policy and from our side, no permissions have been changed, so no data is collected and is fully protected. Apologies for the caused confusion. If you'd have any further concerns do not hesitate to contact us at support.nordvpn.com. G.M. - Оцінка 1 з 5від Bo Jonk, 3 місяці томуThe add-on slows down my browser enormously. When it's on, it takes 10 seconds for the page to load, without it, not a second. It wasn't like this before. I had tried everything and reset Firefox, but it turns out that the NordVPN add-on slows everything down. So no recommendation from me. With my regular Nord app/subscription, I have no problems.
Відповідь розробника
оприлюднено 3 місяці томуHello. We are sorry to hear about the experience you're having with our Firefox extension. Could you tell us if you have tried to reinstall our extension instead of the browser? If so, could you please contact us at support.nordvpn.com so our team can check on the situation in more detail? We are sure the issue can be resolved! -L.L. Відповідь розробника
оприлюднено 3 місяці томуHello, Waldi. Our services are indeed paid and we're sorry for any confusion. Also, please note that all of our plans purchased on our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are more than welcome to test our services risk-free! -L.L.- Оцінка 1 з 5від Користувач Firefox 17767719, 4 місяці тому
Відповідь розробника
оприлюднено 5 місяців томуЗдравствуйте. Мы будем рады помочь и подробнее изучить вашу ситуацию. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Оцінка 1 з 5від Користувач Firefox 18022470, 5 місяців тому
- Оцінка 1 з 5від D'G, 5 місяців тому
- Оцінка 1 з 5від Користувач Firefox 19645930, 5 місяців томуIt says the permission to "Access your data for all websites" is optional, but it will not allow you to use the extension without enabling it, so I don't use it. I didn't install any of the other features they offer so there's no point to allow this permission since I'm not using their password manager or other stuff.
Відповідь розробника
оприлюднено 5 місяців томуHi there, we're sorry for the frustration. Please reach out to us via email at support.nordvpn.com, and our team will assist you with this issue. Thank you! -P.B. - Оцінка 1 з 5від Storm-Julian Tersteeg, 5 місяців томуGive us a disconnect button, this is rediculous.
Відповідь розробника
оприлюднено 5 місяців томуHello there. You should see the Disconnect button on the right side of the Pause button. If anything our support team is ready to help 24/7 at support.nordvpn.com. -G.M. - Оцінка 1 з 5від MightyE, 6 місяців томуWhat a horrid experience. Absolutely NO CUSTOMER SERVICE. This was a total waste of a hundred dollars plus a Private IP address that does not allow a simple Google search. Oh, if you are a software engineer or developer, I am sure it's great. For someone just wanting privacy and to stay out of the mainstream, forget it. They don't have time to help you with anything. They simply want your money. 26 pages of 1 STAR REVIEWS says it all. 26 pages of people hosed.
Відповідь розробника
оприлюднено 6 місяців томуHello! We are sorry to hear about your negative experience. With that said, we would be more than happy to help you out! It would be best if you could get in touch with our support team via live chat at support.nordvpn.com. Alternatively, you can contact us via Facebook, Instagram, or X.com at @NordVPN. We are always accessible 24/7. - K.S - Оцінка 1 з 5від Dragon_fly_77, 6 місяців тому
- Оцінка 1 з 5від Dev, 6 місяців томуI rarely use nordvpn but whenever i tried to use it via firefox extension it doesn't work, what a waste of money this service has been, I am cancelling my account and advise people reading this review to not waste your money on a vpn service that doesn't work.
Відповідь розробника
оприлюднено 6 місяців томуHello. Our apologies for the negative experience. May we ask if you've tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Stay safe! -Neo Відповідь розробника
оприлюднено 6 місяців томуHello. We are very sorry to hear of your displeasure. Our team would like to find out the reason behind the low score! Could you send us a message at support.nordvpn.com? In case of any issues, we'd be happy to help! -N.F.- Оцінка 1 з 5від thejammonster, 7 місяців томуI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Відповідь розробника
оприлюднено 7 місяців томуHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Відповідь розробника
оприлюднено 7 місяців томуЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.