Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
668 відгуків
- Оцінка 1 з 5від Giladof, 6 років томуCan never search for a country, only quick connect works, help please?
Відповідь розробника
оприлюднено 6 років томуHello. Please try reinstalling both the browser and the extension completely to see if the issue persists. In case that does not help, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M. - Оцінка 1 з 5від Користувач Firefox 14047791, 6 років томуRecaptcha for a privacy addon .. why not add in google analytics?!
I like the idea of Nordvpn as a solution but the recent update on the addon has included a recaptha, just to make the experience of having to login at every occasion even more sucky!!.. why the addon cannot remember the user is a human?.. fix it - don't just suggest reinstall.
Expect better from "the world’s #1 VPN".. the Linux experience is not as good as could be.Відповідь розробника
оприлюднено 6 років томуHello! Since the latest update the login process is performed through the NordAccount platform and you will receive a captcha prompt in case the login attempt seems suspicious. Sorry if this caused you any inconvenience. Nonetheless, our team is working on new approaches to improve the experience. -A.S. - Оцінка 1 з 5від Luminiferous, 6 років томуЯ регулярно использую NordVPN на Win, Nix и Android уже второй год. Но этот аддон просто не работает от слова совсем! Я даже не могу пройти капчу, не говоря уже о вводе своих логин/пароль. Похоже причина в uMatrix и возможно других блокировщиках. Но я не собираюсь отключать их! Мне важна работа uMatrix.
Відповідь розробника
оприлюднено 6 років томуЗдравствуйте. Приносим извинения за неудобства. Попробуйте переустановить наше расширение. Если проблема не исчезнет, обратитесь в нашу службу поддержки по адресу support.nordvpn.com. - М.М. - Оцінка 1 з 5від Користувач Firefox 16422380, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 16424994, 6 років томуThis is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.
Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?Відповідь розробника
оприлюднено 6 років томуHello. We're sorry to hear that you're experiencing issues with the extension. Please try completely reinstalling it and clearing the cache of your browser and check if that helps with the issue. If the issue persists, please contact our support team at https://support.nordvpn.com/ so we could help you further. -A.S. - Оцінка 1 з 5від AI88, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 16016582, 6 років томуWhat is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.
Відповідь розробника
оприлюднено 6 років томуHello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S. - Оцінка 1 з 5від Andrew, 6 років томуQuite unstable and broken. Bug #1: after connecting and disconnecting, the country list just freezes. Bug #2: after some time, just stops working. TLS handshakes take an insane amount of time. The desktop application works better than this plug-in.
Відповідь розробника
оприлюднено 6 років томуHello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L. - Оцінка 1 з 5від asdadsweqw12d, 6 років тому
- Оцінка 1 з 5від Користувач Firefox 14491954, 6 років томуComplete rubbish! I have to reinstall the add-on on regular basis to make it work properly!
Відповідь розробника
оприлюднено 6 років томуHello. Have you contacted our customer support regarding this issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -L.L. Відповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.- Оцінка 1 з 5від ltuna, 6 років томуHoax. Advertised completely free Firefox extension. When I enter login and password, it shows SUBSCRIPTION EXPIRED. After pressing RENEW SUBSRIPTION, it opens a page with paid plans. I didn't even use it before. So it's not free as advertised.
Відповідь розробника
оприлюднено 6 років томуHello. Our VPN service is paid, but we offer a 7-day free trial. Take time to explore our VPN app for private and secure internet access and decide whether it meets your needs. We'll be happy to assist you via live chat at support.nordvpn.com. -Neo - Оцінка 1 з 5від Користувач Firefox 15330906, 6 років томуEvery time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.
Відповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Оцінка 1 з 5від JC, 6 років томуMade an account just to complain about this addon, uninstalled then added back. Never works and just always says "something went wrong"....thanks for the beautiful description of the issue. 10/10 great help...
Відповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Оцінка 1 з 5від Jack Lai, 6 років томуRubbish extension that doesn't work. It always shows a successful connection, then craps itself a few seconds later and reports "Failed to connect. Try again later.".
Відповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo Відповідь розробника
оприлюднено 6 років томуПривет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo- Оцінка 1 з 5від Користувач Firefox 14379819, 6 років томуWhen it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onВідповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M. - Оцінка 1 з 5від Someone, 6 років томуSorry for the rant, but here it goes.
They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).
Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.
I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.Відповідь розробника
оприлюднено 6 років томуHello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M. - Оцінка 1 з 5від Користувач Firefox 16246520, 6 років томуJuly 2021: Yeah, it just stops letting me log in completely.
Barely works.
edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.Відповідь розробника
оприлюднено 6 років томуHello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I - Оцінка 1 з 5від araqiel, 6 років тому
- Оцінка 1 з 5від Books, 6 років томуUnfortunately the add-on does nothing. NordVPN works fine through the app itself, but not at all as an add-on.
Відповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M. - Оцінка 1 з 5від duxet, 6 років томуI am getting logged out every time I restart my browser and due to broken proxy configuration I need to reinstall the extension in order to fix the connection.
Відповідь розробника
оприлюднено 6 років томуHello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - Оцінка 1 з 5від Користувач Firefox 16228473, 6 років томуBUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE
Відповідь розробника
оприлюднено 6 років томуHello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - Оцінка 1 з 5від Gus, 6 років томуLove the concept of it (VPN in browser without slowing down video game connection), but it's a terrible extension. Requires logging in all the time and randomly crashes. I deleted the extension for a while and just recently decided to give it another shot, and it's not better.
Відповідь розробника
оприлюднено 6 років томуHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo - Оцінка 1 з 5від lcd1232, 6 років томуExtension doesn't work. It shows me error or not load any webpage.
Відповідь розробника
оприлюднено 6 років томуHello. We are sorry to hear that. Have you tried reinstalling the extension? If that did not help, try contacting our support team at support.nordvpn.com for further assistance. -A.P.