This extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.

Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.

Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.

None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.

Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.

I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox.

Me too completely broken since recent update

NordVPN works well on all other devices but this extension on a RaspberryPi won't work. Try logging in to NordVPN with correct credentials and it says something has gone wrong.

Breaks proxy query when enabled.

It's really not suitable for ChinaI can't log in yet.😭😭😭

Your servers randomly stop working. Was connected to bg39 until that stopped working. But because the login goes through the VPN I can't log in to change it. This is braindead design.

This extension used to be really good, but recently whenever I activate the extension, the VPN fails to connect and asks for a username and password making it unusable by disabling access to sites.

Edit: Response to the Developer: Same problem still persists.

I paid for a three year subscription to NORDVPN.
On a PC running windows the NORDVPN app seems be slow and buggy sometimes and I'm getting tired of entering my user name and password. The app indicates it's connected but there's no connection. Reboot machine. I disabled at Start Up and decided to try the Firefox plugin.
The plugin has less features that the app. What WOULD BE amazing is if I didn't have to enter a username and password every time. WHAT'S UP with that NORDVPN? It's a pain in the butt.
Everything is updated.
I will not renew with NORDVPN again unless something changes.

All paid?! Isn't it ironic - give your actual personal info like names and bank account details to a tool you will use for your traffic that you want to keep anonymous? It's no brainer wjy would anyone do it?!? Most useless addon ever

This plugin seems useless. It needs to run nordvpn in command line, or it will show that "The proxy extension has encountered an error or couldn't connect to the Internet". But on my system - linux, the setupvpn works well.

i am trying to connect to US and it wont allow me to.

Why do I need an account??? NO!

I think the add on damaged my Firefox browser...

Keeps forgeting user and password...

doesn't work like it use to anymore!

I found this add-on to be useless. Each of the several times I have tried to use it, all I have been able to get is a pop-up saying "Failed to connect. Try again later." On the other hand, the Browsec add-on works GREAT !!!

Doesn't work! I use Nord on my mobile and other devices but for Firefox it won't allow me to even log in after reinstalling the extension. Error message saying "Something went wrong". Doesn't allow you to reconnect to a different server only one per country? Very disappointed with this outdated version of Nord for the price you pay it's really not worth it. There are much more efficient VPN's for cheaper

It's annoying, each time I use, it starts ok, then, after some time, it slow down everything, then, it fails. The icon says connected, when I click it, opens a login screen and I'm not able to logout or disconnect. Since it thinks it's connected, when I try to login it says "check your connection". When I contacted the support, they said "uninstall the extension and use proxy" or "use the windows vpn app". I've paid for this service only becouse it has an extension. If I want to use a system-wide vpn, I use another vpn that I've already paid a long time ago.

Add-ons qui ne sert à rien. Blocages et baisse de débits incompréhensifs ! Vous feriez mieux de développer une page graphique pour Linux. Celle d'Android fonctionne maintenant Très Bien. Cordialement.